Mexico Beach Holidays

We’ve loved Mahekal since our first visit in 2015 and even chose it for our honeymoon in October 2024. This was our 5th stay, and we were excited to share it with our best friends who joined us. Unfortunately we were surprised by how much the experience had changed. On our first night, a party on the property played music so loud our bed vibrated past midnight. The water pressure was weak, and the rocky shower floor felt slimy as it didn't drain well. We requested a room change, but the time kept getting pushed and it wasn’t ready until after 4 PM, keeping us akwardly waiting as we kept our stuff packed. Other details were disappointing—each room had only one thin towel per person, the minibar was not restocked at all during the stay, and one lunch left us all feeling unwell. The biggest bright spot remains the staff. While most familiar faces were gone, the team was still kind and accommodating. We’ve heard management has changed, and perhaps they’re still adjusting, but the decline in quality makes us unsure if we’ll return.

Family friendly with a great kids club that are staffed by caring and professional people.

So clean. The staff was AMAZING! Friendly. Food was incredible.

Great experience. Large pool areas, good beach (just the weather was windy so couldn't spend much time in the ocean). Our family's best concierge experience! Enrique helped us get the most out of our short stay! Prioritize getting dining reservations for the many restaurants on-property.

The hotel is nice. The food is very average, they offer all the soda cans you want ( that you can take them yourself) but if you want drinking water you have to ask for it, which was very inconvenient. Also if you go during the spring break don’t expect a lot of sleep, there will be party and people screaming, I strongly recommend ear plugs to be able to sleep.