The Royal Sands Resort & Spa All Inclusive

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Balcony view
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
The price is AU$655
includes taxes & fees
16 Jan - 17 Jan 2025

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Ceiling fan
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite - Two Children

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Junior Suite, Beachfront

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Pillow-top bed
Premium bedding
Ceiling fan
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds
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About the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 11 min walk - 1.0 km
  • Cancun Interactive Aquarium - 18 min walk - 1.5 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 1.9 km
  • Delfines Beach - 6 min drive - 5.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

Upscale family-friendly property near La Isla Shopping Mall
Free self-service breakfast, a marina and 2 poolside bars are just a few of the amenities provided at The Royal Sands Resort & Spa All Inclusive. With a white sand beach, a beach bar and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body treatment or a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Enjoy the health club, as well as activities, such as basketball, volleyball and snorkelling. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a swim-up bar and a corner/local shop.
Additional perks include:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free extended parking
  • A free local area shuttle, free bike hire and 4 outdoor tennis courts
  • Express check-out, supervised childcare (surcharge) and multilingual staff
  • Guest reviews say great things the family-friendly amenities, beach locale and pool
Room features
All 340 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 43-inch HDTVs with satellite channels
  • LED light bulbs, microwaves and coffee/tea makers

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Sands Resort & Spa All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The Royal Sands Resort & Spa All Inclusive?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at The Royal Sands Resort & Spa All Inclusive on 16 Jan 2025 start from AU$647.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Sands Resort & Spa All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Sands Resort & Spa All Inclusive?

Extended parking is free at this property.

What time is check-in at The Royal Sands Resort & Spa All Inclusive?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Royal Sands Resort & Spa All Inclusive?

Checkout is at 11 AM. Late checkout is available for USD 500 (subject to availability).

Are there all-inclusive benefits at The Royal Sands Resort & Spa All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is The Royal Sands Resort & Spa All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Luxury Avenue Shopping Mall and La Isla Shopping Mall. Delfines Beach is 2.8 mi (4.6 km) away.

Reviews

8.6

Excellent

Rating 10 - Excellent. 1495 out of 2536 reviews" "
Rating 8 - Good. 567 out of 2536 reviews" "
Rating 6 - Okay. 277 out of 2536 reviews" "
Rating 4 - Poor. 102 out of 2536 reviews" "
Rating 2 - Terrible. 95 out of 2536 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 4 nights in Dec 2024

2/10 Terrible

Ahmed Sorwar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad service. They didn’t seem to care. Bathroom flush wouldn’t work. They changed room in middle of our stay. They would not restock the refrigerator. They didn’t want to listen to the complain.
Stayed 4 nights in Dec 2024

8/10 Good

Xin

Stayed 4 nights in Nov 2024

6/10 Okay

Marina

Liked: Staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and beverage personnel were pleasant and very hard working. Service was slow sometimes due to lack of staff. Poor dining options; the resort does not have a nightly buffet, two dining restaurants share a kitchen slowing things down. Difficult to get restaurant reservations as time share owners get preferential access. Too many fine dining items require a surcharge. All inclusive food choices are mundane.
Stayed 14 nights in Nov 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn't great. Actually went off property to get better food. The pool was big and nice, the access to the beach was nice. Cans of beer were not included in the all inclusive. I was drinking dos equis until I realized they were pouring it out of a plastic gallon jug. Overall, it was a good experience but due to cans of basic beers not being included in the all inclusive, and the food leaving lots to be desired, I would only stay here again if it wasn't all inclusive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service provided from the restaurant staff, pool staff, to the room cleaning and drink services. Very clean and well taken care of property. Great time!
Stayed 7 nights in Dec 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Oleg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, meeting and exceeding our expectations. Attentive staff, all functioning as expected. Great overall experience. Thanks!
Stayed 7 nights in Dec 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well except no extra upgrades with your VIP gold Expedia membership other than that the hotel was great and people
Stayed 7 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is Royal Sands a tremendous value—it delivers a first-rate experience all around. It has the best beach, numerous amazing pool areas, and clean, well-tended grounds throughout. We’ve been there four times and plan to return to Royal Sands next time.
Stayed 6 nights in Dec 2024

8/10 Good

Rennison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Nothing spectacular. Food was good nothing extravagant.
Stayed 9 nights in Aug 2024

8/10 Good

Famous

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very very firm. Overall a very nice resort. Main dining room very crowded and they have an awkward reservation system for dinner. No ability to just walk in and eat dinner when you like. Shows are always dinner shows. Kind of strange way of doing a resort. Excellent service. Decent food and drinks. Nice large rooms but beds are way too firm like your arms and hands fall asleep all night firm!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammie, Bloomfield Hills

Stayed 4 nights in Nov 2024

10/10 Excellent

Patti

Stayed 3 nights in Nov 2024

8/10 Good

jozmar, Newark

Travelled with family and small children
Liked: Cleanliness, amenities
They need more food variations every day was the same thing. The food was ok, the drinks were water down. The room had a beautiful view and very comfortable.

10/10 Excellent

Lysander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Very relaxing environment with extremely attentive staff. Everything was perfect. Will stay again soon!
Stayed 2 nights in Dec 2024

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-In took at least 25 minitues . We booked for a week and they wanted to put us in one room for 3 nights and 4 nights in another room. We did not except it . Later They found us a room to stay for one week . But we had to speak to manager to do this . Reception staff exception of few are not very hospital. Food and Beverage staff was excellent . Especially Enrique , Angel , Alfredo, Alexendro . Mexican and Bistro Restaurants were the best ones . Housekeeping was very good . Room was cleaned everyday . Travel Agent staff was also good especially Antonio . We booked three tours with home . First one Jungle tour it was awesome . Second one Xcaret was the best tour . Third one was the chichan Itzá Cenote and Valladolid tour was ok . Transportarion was too long . Whole trip took almost 12 hours and at least 6 hours of it on the road . Food was not good at Cenote . Over all . We enjoyed our stay at Royal Sands . We would definitely go back .
Stayed 7 nights in Dec 2024

10/10 Excellent

Sheila, Centerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in early and I very much appreciated that. I had two massages in the spa. While the massages are no bargain: $274 for two 50 minute massages. My masseuse was Emelio. He was amazing! I had a Swedish massage and an aromatherapy massage. I liked the amenities in the spa: vapor room, sauna, hot tub, showers, etc. Sisal is the best of the restaurants. We ate there three times during our five night stay. One complaint I have about the food is that they do not have real butter. The taste of margarine is overwhelming on the vegetables and mashed potatoes. The poolside drinks, food, and service are excellent! The ceviche is amazing! Breakfast at LaVeranda was outstanding! I had an omelette every day! The fruit was fresh and delicious! There were a wide variety of fresh pastries and even crepes made to order! I liked our room very much! It was clean and comfortable! I love all the channels we got in English on the tv. We were able to watch the MN Vikings game on Sunday afternoon. I have been a guest at Royal Sands almost 20 times! I will continue to book at least one vacation here every year!
Stayed 5 nights in Dec 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best properties we’ve ever stayed at in Cancun, and we’ve stayed at many. Will definitely be coming back!
Stayed 4 nights in Dec 2024

6/10 Okay

Jorge

Travelled with family
Liked: Staff & service
Average property
Stayed 4 nights in Nov 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the property, everyone was friendly and helpful. Many different options for places to eat.
Stayed 4 nights in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Selali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent food
Stayed 7 nights in Dec 2024

6/10 Okay

Alberto Cruz Vergel de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front view
Stayed 4 nights in Dec 2024