Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Elegant adults-only property on the beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar
Aerial view
View from property
Deep soaking bathtub
Interior entrance

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 48 of 48 rooms

Junior Suite, 2 Bedrooms (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (C)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Shower/bath combination
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Eco-friendly toiletries
  • Sleeps 6
  • 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Eco-friendly toiletries
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (M)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Suite Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Suite Junior

  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

Suite Junior

  • Sleeps 3
  • 2 Double Beds

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Luxury With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 10 min walk - 0.9 km
  • Gaviota Azul Beach - 12 min walk - 1.0 km
  • Forum Beach - 12 min walk - 1.0 km
  • Chac Mool Beach - 17 min walk - 1.5 km
  • Hotel Zone Beaches - 16 min drive - 5.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Riu - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Turquesa Restaurant - ‬3 min walk
  • ‪Kawachi Specialty Restaurant - ‬3 min walk
  • ‪Hotel Miramar - ‬3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Upscale all-inclusive property near Cancun Convention Center
Forum Beach and Gaviota Azul Beach are located near Hotel Riu Palace Las Americas - Adults Only- All Inclusive, which provides a free breakfast buffet, an adjacent golf course and a swim-up bar. With a white sand beach, sunloungers and snorkelling, this property is the perfect place to soak up some sun. Indulge in a massage, a body treatment and a facial at Renova Spa, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Fitness classes are offered at the health club; other things to do include sailing, beach volleyball and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, motorised watercraft on-site and a 24-hour front desk
  • Coffee/tea in reception, a computer station and barbecues
  • Guest reviews say great things the dining options, breakfast and beach locale
Room features
All 372 rooms include comforts, such as 24-hour room service and air conditioning, in addition to thoughtful touches, such as separate sitting areas and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Americas
Riu Las
Riu Las Americas
Riu Las Americas All Inclusive
Riu Las Americas Palace
Riu Palace Las
Riu Palace Las Americas
Riu Palace Las Americas All Inclusive Adults Cancun
Riu Palace Las Americas All Inclusive Cancun
Riu Palace Las Americas Cancun
Riu Palace Las Americas All Inclusive Adults
Riu Palace Las Americas Adults Cancun
Riu Palace Las Americas Adults
Riu Palace Las Americas All Inclusive
Riu Palace Las Americas All Inclusive Adults Only
Riu s Americas Inclusive Adul

Frequently asked questions

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Hotel Riu Palace Las Americas - Adults Only- All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 15-minute walk of Plaza Caracol Mall, Cancun Convention Center and Gaviota Azul Beach. La Isla Shopping Mall is 2.4 mi (3.8 km) away.

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2683 out of 3962 reviews" "
Rating 8 - Good. 781 out of 3962 reviews" "
Rating 6 - Okay. 262 out of 3962 reviews" "
Rating 4 - Poor. 105 out of 3962 reviews" "
Rating 2 - Terrible. 131 out of 3962 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ngoc tram

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to all the other night clubs. we are able to go into other riu’s walking distance, and theres parties on other riu’s. we take shuttle buses to get there
Stayed 7 nights in Nov 2024

10/10 Excellent

Abran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the activity staff in the pool
Stayed 5 nights in Nov 2024

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like rooms, no bathtub in the middle of the room. We do not appreciate the open concept in new hotels. Buffet is available for breakfast, lunch and dinner, so we did not have to go to a ristorante.
Stayed 14 nights in Nov 2024

10/10 Excellent

Judith Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated my birthday week at Las Americas in November 2024. We were welcomed to our beautiful room with birthday balloons, chocolate covered strawberries and champagne. The staff went out of their way to make sure we had a great time. The beach and pools were great and there were so many yummy dining options (the Italian restaurant was the best!) I can't wait to return.
Stayed 7 nights in Nov 2024

10/10 Excellent

Dushon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel, super staff. I would improve the room doors that make noise when closing. Dont really care during the day but can wake you at night when other guests are coming back in their rooms.
Stayed 8 nights in Nov 2024

10/10 Excellent

Radek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 3 nights in Nov 2024

10/10 Excellent

Teri

Stayed 6 nights in Nov 2024

8/10 Good

Relter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice area in a beautiful beach. They offer all sort of liquors but they only serve the better ones when you give high tip. Air conditioner stopped working and the room was a bit old.
Stayed 3 nights in Nov 2024

6/10 Okay

Heather

Liked: Cleanliness
Stayed 7 nights in Nov 2024

10/10 Excellent

Nida, Bonita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel the service was great and the food selection was awesome
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel Thomas Francis

Travelled with family, Travelled with group
Liked: Amenities
It was our first time doing this type of holiday and it didn’t disappoint. We felt so well taken care of from start to finish.
Stayed 7 nights in Nov 2024

10/10 Excellent

Fabian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Activity staff was the best part
Stayed 5 nights in Nov 2024

10/10 Excellent

Anita

Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay may repeat
Stayed 7 nights in Nov 2024

10/10 Excellent

Nancy Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Everyone friendly and welcoming. Loved the beach as it was so easy to get in and out of!
Stayed 7 nights in Nov 2024

10/10 Excellent

mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest resorts we've stayed at in Cancun. The food options were A (which is the most important feature for myself and family). I had filet steak and lobster two nights in a row. The grounds were immaculately clean (so clean there were No birds) the rooms were clean and comfortable as well as fully stocked. My sisters and I plan to go back to this resort. The staff was amazing! Even had a cappuccino bar that stayss open until 11 p.m with a variety of deink options and bakery goods! Ive been to Cancun 10 times in past 3 yrs and this by far was the best! 5 stars all around!
Stayed 5 nights in Nov 2024

4/10 Poor

Josefina Carolina Capetillo

Travelled with family
Disliked: Cleanliness
I would not stay here again. I called the front desk to tell them there were cockroaches in the room. They did not care. Expedia called the hotel and they kept hanging up on them. Room was dirty.
Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mihir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for someone who is looking some quite time. For someone who wants to party, choose RIU Cancun.
Stayed 7 nights in Nov 2024

6/10 Okay

Tanya

Travelled with group
The property is fine, and a giod calue for the cost of the package. The property is dated but still elegant and the beach is lovely. The staff were fine but at the end of our trip we couldnt come up with one standout member that deserved an extra generous tip on top of the plentiful tipping we made sure to do while we were here. Overall, it was a good vacation and i would come back but with the benefit of better alignment of my expectations and reality.
Stayed 7 nights in Nov 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
On our first trip to Cancun this property did not disappoint Excellent pools, dining, and entertainment. A
Stayed 7 nights in Aug 2024

8/10 Good

Sergiy

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Fawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we also had access to the other RIU resorts. It allowed us variety we wouldn't have gotten elsewhere. Staff were extremely friendly and accommodating. Overall a fabulous stay!
Stayed 7 nights in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024