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"Excellent hotel in an excellent location downtown. Staff we well training and attentive. My only picky item would be food was really cold in club lounge for breakfast and dinner even though they had heated containers. Suite was lovely with comfortable bed and big bath and shower room "

"location is perfectly close to any tourist attractions, front desk is helpful & checking in is fast also room cleaning lady is the best."

"Always good"

"We had an exceptional experience with the Grand Hyatt Incheon: Started with the free shuttle that picked us outside terminal 2 @Gate 4A 1st Floor, arrival. As of 1.25.2025, the shuttle arrives at 10 & 40 of every hour; starting early in the evening till 10:00 pm, not sure of the operation hours exactly, travelers should check with hotel website. Upon arriving at the hotel, we had a pleasant and speedy check-in by Jenna. A shout out to Jenna, thank you. For the rest of the stay, we had nothing but high praises for the staff. What’s great is the easiness with travel between airport and hotel, especially for foreign travelers not speaking Korean. We had such a great stay, definitely recommend the grand hyatt Incheon, definitely will return to the hotel, Again, thank you for the experience. "

"Excellent location next to a shopping centre, fabulous Japanese restaurant on site."

"Nice clean hotel with courteous staff. Location is right by bus stop of K-Limousine #6701 from the airport. Had to take taxi when going to MyeongDong and Gwangjang Market. Across the street from Cheingyecheon stream. "

"This hotel complex is large with great views of the city. The staff speaks wonderful English and are determined to make everything operate smoothly. For me, the closeness to the enormous train station was the biggest blessing."

"The front desk staff is friendly and helpful to guide us how to find places to shop and eat. The hotel is clean and beautiful. Our family had a pleasant time at GLAD. "

"Stayed at this hotel for a 20 hour layover in South Korea. Everything was efficient from check in to check out. Our room was very comfortable. The concierge was very helpful & provided good recommendations for dinner in the city proper, which was around 15 minutes from the hotel by taxi. Breakfast buffet next morning had varied selections & the food was tasty. We definitely recommend staying here if u have a short layover in Incheon."