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"Beautiful hotel with pretty views and plenty of room for our family of 5. The balcony was huge and we loved sitting out there in the mornings to drink our coffee. Gennaro was incredibly helpful and even went to meet us when we arrived at the port and walked us all the way to the hotel. Along the way, he pointed out good restaurants, sights, and how to navigate the island & even helped carry our luggage. We had a great stay in Capri and staying here added to the overall experience!"

"The shower leaked and was dirty. Operators said they would send a cleaner - they did not do so. Shower drain was blocked. A repair man poured drain-cleaner down it . The bidet leaked onto the floor. The entire bathroom smelled permanently of stale urine. I purchased cleaning fluid, but this did not get rid of the smell. The toilet seat was not fixed to the toilet. The door locking system battery was running out of battery power. Only on1 of the 2 hobs worked. All of the above reported to the...

"Once in conversation with Ettore shortly before arrival, the stay was on a good track to be excellent. He gave guidance for the arrival with luggage to be only a short walk. Time was used upon arrival for us to become familiar with the functions of the residence, and this all worked out well. There was also help with points of interest information and guidance for transport that was invaluable. Thank you very much for fond memories during this stay."