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Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with free breakfast and 24-hour front desk

Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers
Front of property
View from property
Standard Room
Lake

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included
The current price is AU$112
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
TV
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 18 min walk - 1.6 km
  • Tortuga Beach - 20 min walk - 1.7 km
  • Cancun Interactive Aquarium - 4 min drive - 4.7 km
  • La Isla Shopping Mall - 6 min drive - 4.8 km
  • Playa Tortugas - 9 min drive - 5.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • ‪Señor Frogs - ‬4 min drive
  • ‪Club InterContinental - ‬6 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Hotel Imperial Laguna Faranda

Hotel near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Imperial Laguna Faranda provides free continental breakfast, an adjacent golf course and a terrace. The on-site French cuisine fine-dining restaurant, La Palapa Belga, features al fresco dining and dinner. Free WiFi in public areas is available to all guests, along with a garden and car hire on-site.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a lift and outdoor furniture
  • Luggage storage, multilingual staff and laundry services
Room features
All 62 individually furnished rooms offer perks such as air conditioning, as well as amenities such as safes and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, free extra beds and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • La Palapa Belga

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.88 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
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Hotel Imperial Laguna Faranda Hotel
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Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:30 PM.

How much does it cost to stay at Hotel Imperial Laguna Faranda?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Imperial Laguna Faranda on 16 Mar 2025 start from AU$105.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Imperial Laguna Faranda pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Imperial Laguna Faranda?

Self-parking is free at this property.

What time is check-in at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial Laguna Faranda?

Checkout is at noon.

Does Hotel Imperial Laguna Faranda provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Imperial Laguna Faranda located?

Located in Zona Hotelera, this golf hotel is within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Playa Tortugas and La Isla Shopping Mall are also within 3 mi (5 km).

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Hotel Imperial Laguna Faranda Reviews

Reviews

6.2
Rating 10 - Excellent. 111 out of 702 reviews
Rating 8 - Good. 183 out of 702 reviews
Rating 6 - Okay. 171 out of 702 reviews
Rating 4 - Poor. 96 out of 702 reviews
Rating 2 - Terrible. 141 out of 702 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander Anthony

Close to the beach
Stayed 8 nights in Dec 2024

4/10 Poor

Jorge Enrique

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No hot water, no cup or glass to drink water in the room. Other breakfast is a scam. Bath condition very poor..
Stayed 1 night in Mar 2025

6/10 Okay

Inja

Liked: Amenities, property conditions & facilities
ROOM W AS NOT CLEAN
Stayed 2 nights in Mar 2025

6/10 Okay

iran

Ok
Stayed 2 nights in Jan 2025

6/10 Okay

Ma Del Rosario

Liked: Property conditions & facilities
In pictures you can see beautiful sights but when you are there it’s different, the walls, doors are old, need repairing, sink in bath falling, it’s missing an table or hungers for your clothes, and this property don’t have restaurant
Stayed 5 nights in Dec 2024

2/10 Terrible

Arturo

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The staff is very rude. They wanted to charge me to let a friend in my room 55 dollars just to hang out. Even though the room was for 4 people.. they said it had to be added on the reservation. If you meet someone and you want to brig then to your room better forget it. The stuff were super rude. I will never stay there again

10/10 Excellent

Rommane

Disliked: Cleanliness
I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024

2/10 Terrible

Kam Yee

Disliked: Cleanliness, staff & service
How’s my refund???
Stayed 3 nights in Dec 2024

2/10 Terrible

Arshvir

Disliked: Cleanliness, staff & service, property conditions & facilities
We were given the wrong rooms and the rooms had toilets that were not functioning & air conditioning was broken. The staff member at the time denied that he gave us the wrong room & refused any refund.
Stayed 4 nights in Dec 2024

2/10 Terrible

LILIANA LEON

Disliked: Cleanliness, property conditions & facilities
Property needs urgently refurbishment/renovarion and our room had a leak above one of the beds, the bathroom light did not go on. It has potential good neighborhood and nice staff. They made our emotional support dog feel very welcomed.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Quiet area and family friendly
Stayed 5 nights in Mar 2024

8/10 Good

Maria Isela

Ndnf
Stayed 1 night in Sep 2024

4/10 Poor

Deborah A

Disliked: Property conditions & facilities, room comfort
I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Stayed 5 nights in Jul 2024

2/10 Terrible

Candy

Disliked: Cleanliness, property conditions & facilities
Do not get room 101, it is the worst, first the lights were not working, then when I got to shower the shower wasn’t working, the bed has bed bugs, so slept on the lobby couch
Stayed 1 night in Oct 2024

10/10 Excellent

Rosa

Liked: Property conditions & facilities
I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024

8/10 Good

Jose M

Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Stayed 4 nights in Jun 2024

8/10 Good

Jonathan Wood-

The location and value for money.
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveller

Good for the money!
Stayed 2 nights in Feb 2024

8/10 Good

Martin

As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Stayed 2 nights in Feb 2024

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful customer service and unreachable by phone. I reached out to the hotel 1.5 weeks before my stay to change my check in date because I had to change my flight and saw they had 8 rooms available for the new date. Me, my friend, and Expedia tried to call many times and they never picked up the phone (at least 6 different calls). They were not helpful via messages and gave me the runaround giving me excuses like changes cannot be made via messaging or phone - only by an email from Expedia to a specific email address they would not provide me and told me I could not send myself. Expedia sent the email 4 days before my check in date with no response. I followed up 2 days later. Finally got an email the day before my check in date that they do not have rooms available lol. It is a small hotel - they could have made the change via messages but clearly did not feel like accommodating because someone via message told me they had even spoken to the reservations person directly.
Stayed 1 night in Dec 2024

2/10 Terrible

luis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water room was leaking and fungus
Stayed 2 nights in Jun 2024

8/10 Good

Hannah

some rooms are newly renovated, some are not. My rating is for the renovated only.
Stayed 14 nights in Feb 2024

6/10 Okay

Gregory

Was nice place to stay for the money. Outside grounds could be cleaner
Stayed 4 nights in Feb 2023

2/10 Terrible

Rolando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was horrible, the room was not even presentable at all, dirty dishes, ripped off bed, the door yo the balcony I couldn’t even open, the door trush it wouldn’t close, the small fridge was dirty, the closet was horrible, very sad experience, I wouldn’t ever stay in this hotel again, not even for free
Stayed 13 nights in Jun 2024

8/10 Good

Uchechi

Liked: Cleanliness, property conditions & facilities
Inexpensive 2 star quality hotel.
Checking in was very easy. This hotel is old and not well maintained. The rooms look dirty with old furniture and rust stains everywhere.
Stayed 1 night in Apr 2023