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Real Inn Cancún

4.0 star property
Beaux Arts Cancun hotel in Zona Hotelera with free parking
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Real Inn Cancún

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Lobby
Master Suite Vista a la Laguna
Front of property
Lobby sitting area
VIP Access

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
The price is AU$171
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Ejecutiva Matrimonial Vista a la Laguna

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • 20 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Master Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Deluxe Dos Camas Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Deluxe Dos Camas Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 32 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Junior Suite Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
Bathrobes
  • 45 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Deluxe King Vista a la Laguna

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Ejecutiva Matrimonial Vista al Boulevard

Premium bedding, in-room safe, desk, blackout curtains

Ejecutiva Matrimonial Vista al Boulevard

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Deluxe King Vista al Boulevard

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Hairdryer
Private bathroom
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AU$187
includes taxes & fees
17 Feb - 18 Feb
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About the area

Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk
  • Tortuga Beach - 12 min walk
  • Puerto Cancun Marina Town Center - 4 min drive
  • Cancun Convention Center - 5 min drive
  • La Isla Shopping Mall - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪Breakfast - ‬5 min walk
  • ‪Venecia - ‬7 min walk
  • ‪Las Olas - ‬8 min walk
  • ‪RIU Caribe Pizzeria - ‬5 min walk
  • ‪Swim-up Bar - ‬4 min walk

About this property

Real Inn Cancún

Upscale eco-certified hotel near Langosta Beach
Located close to Tortuga Beach and Teatro de Cancún, Real Inn Cancún provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Stock Cafe, offers breakfast, lunch, dinner, light fare and a poolside location. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a banquet hall and a 24-hour front desk
  • ATM/banking services, multilingual staff and tour/ticket information
  • Guest reviews give top marks for the dining options, pool and helpful staff
Room features
All 160 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with streaming services and satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: MXN 290 for adults and MXN 140 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kiosko
  • Lobby Bar
  • Pool Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 290 for adults and from MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Real Inn Cancún Camino Real Cancun
Real Inn Cancún Camino Real
Real Cancún Camino Real Cancun
Real Cancún Camino Real
Real Inn Cancún Cancun
Real Cancún Cancun
Real Cancún
Real Inn Cancún by Camino Real
Real Inn Cancún Hotel Cancun
Real Inn Cancún Hotel

Frequently asked questions

Does Real Inn Cancún have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Real Inn Cancún?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Real Inn Cancún on 2 Feb 2025 start from AU$171.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Real Inn Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Real Inn Cancún?

Self-parking is free at this property.

What time is check-in at Real Inn Cancún?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Real Inn Cancún?

Checkout is at noon.

Where is Real Inn Cancún located?

Located in Zona Hotelera, this eco-certified hotel is within a 15-minute walk of Langosta Beach and Tortuga Beach. Teatro de Cancún and UltraMar Ferry Terminal are also within 3 mi (5 km).

Real Inn Cancún Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 393 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 120 out of 1001 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Russell, Mount Vernon

Travelled with group
Liked: Staff & service
Disliked: Amenities
Most of my friends stayed here with me the same night and the tvs did not work at all.
Stayed 1 night in Jan 2025

4/10 Poor

Felipe

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Pros/ Good customer service and location were great. Cons/ I felt it lacked several things. There was no fridge in the room which I find inconvenient. The ice machine was located in one of the floors so unless you were staying there you had to go up or down to get it. We had a small accident when we went out and I could not find a pharmacy opened so I requested some items of the emergency kit to which they told me they didn’t have one. Also the shower head looked like they hadn’t clean it in days and when I turn the handle to turn it on it feel I had to figure out how to put it back on so I could shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Magan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Real Inn property was incredible! We had several meals in the restaurant and everything was amazing. The entire property was extremely clean! We coordinated a trip to downtown Cancun through the security guard and it was easy, quick and super fun. Cannot say enough good things about this property and our experience!
Stayed 2 nights in Jan 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service
Good value
Stayed 4 nights in Jan 2025

10/10 Excellent

Abram

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Abram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay, wonderful staff. Would stay there any time again
Stayed 1 night in Dec 2024

4/10 Poor

Christian Ivan

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was no hot water the whole time we stayed there and the “breakfast” that was included was terrible.
Stayed 7 nights in Dec 2024

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2024

8/10 Good

Seetharaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service staff and the repair person who came in were very professional and did a nice job. Couple of issues we encountered during our stay was - the locker was not functional. It was then replaced - water was leaking from the exhaust vent in the ceiling. This was also fixed. The water pressure in the shower was not good. Moreover, the water was not warm enough for shower on many occassions.
Stayed 7 nights in Dec 2024

8/10 Good

Nisrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay!
Stayed 2 nights in Dec 2024

8/10 Good

Alain

Travelled with partner
Disliked: Amenities
Staff average Cleanliness average Sea View excellent - junior suite Property condition low Operations in general low Staff not customer oriented
Stayed 1 night in Jan 2025

2/10 Terrible

Oscar Federico

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
There is only a limited amount of parking, the manager was rude when I asked him about parking, the water was cold in the shower, there were no towels in the room, noise from the street is terrible and kept me up all night. The worst travel experience. Would not recommend unless you book a room that’s not on the street side and don’t have a car.

2/10 Terrible

Daniel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was poorly managed. The WiFi was non-functional, making remote work impossible, and staff offered no assistance. Towels weren’t provided, and my entry card stopped working when I went to get them. Thankful I was not trapped anywhere. Overall, the stay was inconvenient and not worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

miguel angel ferral

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jan 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down, no maintenance is done, the guest have to piont out the problem before theytry or do anything, i am there for a vacation, not to point out their problems that need to fix
Stayed 6 nights in Dec 2024

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
For being such a big hotel I did not like that they did not have enough pool beds and the rooms have very limited towels and the AC turns off at night
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmin, Detroit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and tidy . The staff were helpful and great at giving suggestions. I would definitely go back there. Family friendly!
Stayed 4 nights in Dec 2024

2/10 Terrible

liju

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service is poor.
Stayed 7 nights in Dec 2024

4/10 Poor

LUIS

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The staff was very unfriendly
Stayed 2 nights in Dec 2024

6/10 Okay

BABAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were old and "cruddy" as my daughter put it. No anemities other thaan a small pool. The food was not great and overpriced. Front desk gave a cold vibe. I would not recommend
Stayed 2 nights in Dec 2024

2/10 Terrible

ALAIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Las sábanas manchadas no me dieron la habitación que yo renté y me quería cobrar más si me daba la que yo había rentdo
Stayed 2 nights in Dec 2024

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have not been able to receive my belongings or talk to management in 6 days
Stayed 1 night in Dec 2024

8/10 Good

Haibing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Dec 2024

2/10 Terrible

Nivedhita

Stayed 3 nights in Nov 2024

2/10 Terrible

Lorena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful conditions, rooms didn’t lock, dirty hot tub that couldn’t be used and dirty bathroom. Bed was so uncomfortable. We had to checkout immediately.
Stayed 1 night in Nov 2024