The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
Beachfront property with calming spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
Aerial view
Free minibar, in-room safe, blackout curtains, iron/ironing board
On the beach, white sand, free beach cabanas, sun-loungers
Sian Kaan Master Suite. | Terrace/patio

Reviews

7.0 out of 10

Good

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Gym
    Gym
  • Room service
    Room service
The price is AU$456
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite (Pyramid Master)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 64 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 82 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Sian Kaan Standard

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Pyramid)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room (Pyramid Standard, NonRefundable)

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Pyramid Ocean Front

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Oasis Arena - 1 min walk - 0.1 km
  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 10 min walk - 0.9 km
  • Aquaworld - 10 min walk - 0.9 km
  • Delfines Beach - 5 min drive - 4.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Upscale all-inclusive property near Iberostar Cancun Golf Course
Consider a stay at The Pyramid Cancun By Oasis - All Inclusive and take advantage of a casino, 2 beach bars and a poolside bar. This property is a great place to bask in the sun with a white sand beach, free beach cabanas and sunloungers. Indulge in a facial, a manicure/pedicure and a body treatment at Sensoria Spa, the on-site spa. At the 13 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include beach volleyball and basketball. Free WiFi in public areas is available to all guests, along with a corner/local shop and a terrace.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • An outdoor tennis court, a free beach club on-site and babysitting (surcharge)
  • Beach towels, multilingual staff and ATM/banking services
Room features
All 320 rooms have comforts such as air conditioning and free stocked minibars, as well as perks such as safes and dressing gowns.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Childcare services, coffee/tea makers and housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • Sanitation services: USD 4.57 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

Frequently asked questions

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on 24 Nov 2024 start from AU$449.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Pyramid Cancun By Oasis - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Pyramid Cancun By Oasis - All Inclusive?

Self-parking is free at this property.

What time is check-in at The Pyramid Cancun By Oasis - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Pyramid Cancun By Oasis - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at The Pyramid Cancun By Oasis - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include football, tennis, volleyball and more.

Where is The Pyramid Cancun By Oasis - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Oasis Arena and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 miles (5 km).

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1003 reviews" "
Rating 8 - Good. 208 out of 1003 reviews" "
Rating 6 - Okay. 166 out of 1003 reviews" "
Rating 4 - Poor. 122 out of 1003 reviews" "
Rating 2 - Terrible. 170 out of 1003 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 6 nights in Nov 2024

4/10 Poor

April

Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yekaterina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice getaway location
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view at the water front
Stayed 6 nights in Nov 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort, the staff are super friendly, lots of food options and entertainment. Me and my wife had a great time. Would recommend to anyone.
Stayed 7 nights in Nov 2024

10/10 Excellent

JOEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dinning options, great menu, food and drinks and friendly staff.
Stayed 9 nights in Nov 2024

10/10 Excellent

Ava Rowan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

SaRon Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Bruno Alvaro

Stayed 6 nights in Oct 2024

8/10 Good

Heliodoro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
This trip was beyond wonderful and THE FOOD is definitely the highlight of Grand Oasis - Pyramid.
Stayed 5 nights in Nov 2024

6/10 Okay

Jonathan

Disliked: Staff & service, amenities
Rating: ⭐⭐☆☆☆ (2/5) I recently stayed at the Grand Oasis Cancun and had a mixed experience. The property is beautiful, with a lively atmosphere and proximity to the beach, but my stay fell short of expectations. The check-in process was slow, with long wait times despite my reservation being confirmed in advance. The room was clean but lacked some basic amenities and felt dated for the price point. Wi-Fi was spotty, making it difficult to stay connected, and language barriers occasionally created challenges when trying to communicate with staff. Food and beverage options were plentiful, but the quality was inconsistent. Some meals were delicious, while others were lackluster. The bars were often crowded, leading to long waits for drinks. However, I did appreciate the variety of themed restaurants available on the property. Entertainment-wise, the nightlife and live shows were fun and energetic, offering plenty of opportunities to enjoy Cancun’s party atmosphere. Renting a scooter through the Bird app for exploring the area was a nice convenience, and returning it was simple. Overall, while I appreciated some aspects of my stay, there are definite areas for improvement. I hope the hotel can enhance the guest experience, especially with service and communication.
Stayed 5 nights in Oct 2024

8/10 Good

Kerry

No one understands English
Stayed 1 night in Nov 2024

10/10 Excellent

Cristian A

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Our stay was nice, bed was comfortable! Employees were kind…
Stayed 4 nights in Nov 2024

4/10 Poor

DISU AKINTONI

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Laura

Travelled with family
It was dirty and old
Stayed 4 nights in Oct 2024

6/10 Okay

Manuel

Stayed 6 nights in Oct 2024

8/10 Good

Carolina

Stayed 3 nights in Oct 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time being there and its still amazing
Stayed 7 nights in Oct 2024

4/10 Poor

Tyler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

Nima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

4/10 Poor

Karen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Pyramid was a waste of money. The property is too big and is really confusing to navigate, we got lost many times. The food is not good, especially the lowest tier options which are just disgusting. The staff, though trying their hardest, was not friendly compared to other resorts I stayed at. The resort itself seems to have an identity crisis - while trying to cater to everyone (families, party goers, couples), it ironically appeals to no one. I felt bad for the people who got the lowest tiered wristband (blue), who tech mm maybenically stay at the Grand Oasis but let's be real it's the same excly property except where your room is. They got access to basically nothing and crappy food. We got the Saint Kaan option and therefore has access to better restaurants and private pools so at least that was redeemable. Long story short, stay somewhere else.
Stayed 3 nights in Oct 2024

10/10 Excellent

Raelyn Kenison

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the staff is amazing!!
Stayed 7 nights in Oct 2024

4/10 Poor

Jacob E

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed that this resort 8 years ago and was very excited to return. BIG MISTAKE! The resort grounds were dirty, garbage under chairs (some items were there for days), people allowed to eat their food around the pool and feed the birds. Customers were allowed to bring personal speakers and play their music VERY loud to the point no one can hear each other talk. Rained on and off for two days, during that time the building started to leak in different areas and towels had to be put down along with extra rugs so no one would slip on the tile. Staff was great and really tried to make us feel welcome, you can tell they don't have any help or direction from management. Booked an ocean view room and received a lagoon view. Buffet's rarely change out the variety of food. It is the same every day. Will not go back!
Stayed 7 nights in Oct 2024