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Mercure Melbourne Southbank

4.0 star property
Hotel with a 24-hour front desk, near Crown Casino
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Mercure Melbourne Southbank

Interior entrance
Exterior
Superior Room (Family)
Restaurant
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

8.0 out of 10
Guests loved the amenities.
    • 24/7 front desk24/7 front desk
    • Room serviceRoom service
    • Breakfast availableBreakfast available
    • HousekeepingHousekeeping
    • LaundryLaundry
    • KitchenKitchen
The price is AU$161
includes taxes & fees
24 Sept - 25 Sept
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (Family)

In-room safe, desk, blackout curtains, soundproofing

Superior Room (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Accessible

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (1 Queen Bed)

In-room safe, desk, blackout curtains, soundproofing

Superior Room (1 Queen Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (1 Queen Bed)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room (1 Queen Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express Melbourne Southbank, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (758)
The price is AU$188
includes taxes & fees
23 Sept - 24 Sept
Holiday Inn Express Melbourne Southbank, an IHG Hotel

About the area

Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006

What's nearby

  • Crown Casino - 12 min walk
  • Melbourne Central - 14 min walk
  • Marvel Stadium - 3 min drive
  • Melbourne Cricket Ground - 3 min drive
  • University of Melbourne - 6 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬3 min walk
  • ‪Pocket Espresso - ‬3 min walk
  • ‪Southbank Promenade - ‬3 min walk
  • ‪Hopscotch - ‬3 min walk
  • ‪BearBrass - ‬1 min walk

About this property

Mercure Melbourne Southbank

Upscale hotel revitalised in 2023 and located near Crown Casino
Located close to Melbourne Central and Melbourne Cricket Ground, Mercure Melbourne Southbank provides laundry facilities and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), an electric car charging station and a banquet hall
  • Smoke-free property, 3 meeting rooms and concierge services
  • A water dispenser, luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 275 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch HDTVs with satellite channels
  • Separate sitting areas, kitchenettes and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch Smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is Mercure Melbourne Southbank pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Melbourne Southbank?

As of 17 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on 24 Sept 2024 start from AU$161.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Melbourne Southbank?

Limited spots are available.

What time is check-in at Mercure Melbourne Southbank?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Melbourne Southbank?

Checkout is at 11 AM.

Where is Mercure Melbourne Southbank located?

Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Flinders Street Station is 8 minutes by foot and Melbourne Central Station is 17 minutes.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 417 out of 1004 reviews" "
Rating 8 - Good. 396 out of 1004 reviews" "
Rating 6 - Okay. 123 out of 1004 reviews" "
Rating 4 - Poor. 42 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alistair

.
Stayed 1 night in Sep 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Southbank. Bed was really comfortable and breakfast was perfect. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Ethan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very local to a lot of the places I needed to go and also is close to a very nice walk along the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Lisa Gaye

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Great location. However, we were here for a 4 night family holiday (4people in a small room) and the service was below average. Our room was only ever serviced the first morning, then never cleaned again. Our rubbish was never cleared, no washing-up supplies or bowls in the kitchenette, no fresh towels. Even with numerous requests to reception for room servicing it still didn’t happen. Very disappointed!!!
Stayed 4 nights in Jul 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Tannista, West Lafayette

Disliked: Cleanliness, staff & service
Front desk staff is un helpful, rude and not attentive.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jemma

Stayed 2 nights in Jun 2024

8/10 Good

Fang Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulously located near plenty of eateries and entertainment, walking distance to almost everything. And if not, public transport nearby. Surprisingly quiet, and condition/cleanliness was good standard. Staff were helpful and professional. Good value buffet breakfast available if prebooked day beforehand.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

8/10 Good

Catherine

Travelled with partner
Great location and good size room Unfortunately cleaning of room was done very late in day and bit haphazardly Reception staff often out the back and not readily available if customers needed something Good price though despite this
Stayed 4 nights in Jun 2024

8/10 Good

Fay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Dine-in coffee was served in a cardboard cup and the happy hour cocktails came from a can - disappointing.
Stayed 1 night in Jun 2024

8/10 Good

John K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Isobel

Travelled with family
I arrived to check in at 10pm and despite having “24 hr” reception I (with my sleeping baby in pram) stood outside and pressed the buzzer. No answer. Multiple times. While standing outside I rang the reception phone number. No answer. Multiple times. I finally get into the lobby as another guest swiped in and again multiple phone calls and no answer then finally someone emerges from “the office” not acceptable service
Stayed 1 night in Jun 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location. Friendly and helpful concierge (Marcus). I would come back again. Room clean.
Stayed 3 nights in Jun 2024

6/10 Okay

Dale

Travelled with partner
Disliked: Amenities
Hot room and uncomfortable bed and pillows
Stayed 1 night in Jun 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom. Very basic, old amenities.
Stayed 2 nights in Jun 2024

8/10 Good

Philip

Stayed 1 night in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness, property conditions & facilities
They arranged our two rooms next to each other. Rooms were too hot and unable to turn off heating or turn it to under 17c. Hard bed.
Stayed 1 night in Jun 2024

8/10 Good

Alison and Tad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
X
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Amazing central location.. walking distance to loads of attractions and public transport. In the midst of multiple restaurants and very little noise.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for short walk to the MCG
Stayed 2 nights in May 2024

8/10 Good

Esther

Travelled with family
Liked: Staff & service
Convenient
Stayed 4 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Address
Corner of Southgate Ave & Riverside Quay, Southbank, VIC