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Cozumel Palace All Inclusive

4.0 star property
Elegant beach property and 3 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Exterior
Beach nearby, sun-loungers, beach umbrellas, beach towels
Ecotours
2 bars/lounges, swim-up bar, poolside bar
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Spa
The price is AU$766
includes taxes & fees
10 Dec - 11 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

On private beach
Pool
Spa
Pet-friendly
9.4 out of 10, Exceptional, (1002)
The price is AU$577
includes taxes & fees
9 Dec - 10 Dec
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
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About the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Stingray Beach - 12 min walk - 1.0 km
  • Plaza Punta Langosta - 13 min walk - 1.2 km
  • Punta Langosta Pier - 14 min walk - 1.2 km
  • Cozumel Maritime Terminal - 2 min drive - 1.9 km
  • San Miguel Church - 3 min drive - 2.1 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

Upscale all-inclusive property near Punta Langosta Pier
Take advantage of free full breakfast, a swim-up bar and a poolside bar at Cozumel Palace All Inclusive. This property is a great place to bask in the sun with sunloungers, scuba diving and snorkelling. Indulge in a hot stone massage, a body treatment and a body scrub at Awe-Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a swim-up bar
  • A round-trip airport shuttle (surcharge), tour/ticket information and smoke-free property
  • Beach umbrellas, a gift shop and a front desk safe
  • Massage treatment rooms, a porter/bellboy and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 169 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and free rollaway/extra beds
  • Jetted bath, designer toiletries and hairdryers
  • 21-inch LCD TVs with premium channels
  • Separate sitting areas, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from 25 September 2024 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 61 per person (return)
  • Airport shuttle fee per child: USD 61 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. The property will be renovating one of the swimming pools from September 25 2024 until April 30 2026 (completion date subject to change).

How much does it cost to stay at Cozumel Palace All Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Cozumel Palace All Inclusive on 10 Dec 2024 start from AU$765.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Palace All Inclusive?

Cozumel Palace All Inclusive doesn't offer parking.

What time is check-in at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Cozumel Palace All Inclusive?

Checkout is at noon.

Does Cozumel Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 61 per person applies.

Are there all-inclusive benefits at Cozumel Palace All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, scuba-diving lessons, water fitness classes and more.

Where is Cozumel Palace All Inclusive located?

This family-friendly Cozumel property is located near the beach, within a 15-minute walk of Palacio Municipal and Punta Langosta Pier. Punta Morena and Stingray Beach are also within 15 minutes.

Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1004 reviews" "
Rating 8 - Good. 188 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was fantastic. Convenient location while doing the Ironman. Would stay here again.
Stayed 8 nights in Nov 2024

10/10 Excellent

SHERYL ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

DANIEL ARNAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petite and elegant high end all inclusive property with the best location to the airport, downtown and sites of interest
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 8 nights in Nov 2024

8/10 Good

John Edward, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are remodeling the hotel , it’s very nice but still some construction noise, we had a great time at the pool the only downfall the night before we were leaving we ate at the Japanese restaurant, my brother and his wife they got really ill , the had food poisoning from a shrimp dish !
Stayed 2 nights in Nov 2024

4/10 Poor

Andrea

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property had been closed to remodeling. They were not ready to be opened. We spoke to many members and they agreed. There is a facebook page where you can see what the members are saying. Lots of open wires. No phone in elevators. No chairs on ocean front units… so the view couldn’t even be enjoyed. Bathroom by pool was not open, so you had to walk through hotel. Arranged for ride back to airport and was not provided all information needed. Staff was pleasant but not to helpful as it wasn’t their fault things were not ready. We requested King bed and got 2 full. We were told that was a request not a guarantee. Not a good first impression of Palace Resorts!!!!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jean M, Parker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful experience. About to ne renovated. Hoping to return again to see the updates. Staff was fabulous
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are friendly and go beyond what is expected! We keep coming back because we know the employees love their jobs. Some have been there 20 years and have watched our children grow up. We highly recommend this family oriented place. 😎💗😎
Stayed 5 nights in Aug 2024

10/10 Excellent

don, los angeles

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Alejandro Dominguez

Stayed 4 nights in Aug 2024

6/10 Okay

CAMERON MATTHEW

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No beach, staff difficult at times, maintenance poor
Stayed 7 nights in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the stay was great. However, we had a very disappointing experience with booking an excursion through the hotel. We had planned a snorkel trip over three reefs but after arriving to the marina and waiting for almost two hours the boat never showed up. We were told to go back to the resort and had to demonstrate that we were in the correct place (which we absolutely were) to get a refund. We had met the owners of the tour company at the marina and they told us to wait where we were for the boat but it never showed. We lost the day we had planned and the lost opportunity costs with a thoughtfully planned vacation with family were not replaced. Especially because vacation days are not always easy to come by, this was particularly frustrating and disappointing.
Stayed 5 nights in Jul 2024

8/10 Good

Adriana

Stayed 6 nights in Jul 2024

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s perfect for family with kids. The pool it’s ok, not too big not too small. The amenities are a little bit old, but overall it’s was great hotel for our vacation. The food it’s amazing and the staff it’s going above and beyond to make you feel like a VIP. Looking forward to see the hotel after all updates that will start in August
Stayed 7 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

LaNette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just for 1 night and will definitely be going back. Just for the bath tub alone! The room was beautiful and the staff and food was excellent (Momo restaurant)
Stayed 1 night in Jul 2024

10/10 Excellent

Manoj, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Leonardo, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great! Awesome location and the staff are amazing. I would like to mention: Gabriel Enrique Evert Marta Fiji Paola Érika Elizabeth Chef Onorio Carmita José Cime Ivan Carmelita You guys are great!!!! Will came back for sure.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our third visit to Cozumel palace and it remains a great place . The staff is the best part, Javier and Giovanni in the lobby bar made every night fun. I understand the property is planning a renovation soon. We looked at one of the new rooms and it looks amazing.
Stayed 6 nights in Jul 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unlimited ocean experience for free like paddle board, snorkel, and canoe. I love that there were professional photographer on-site for ocean experience and on land. The fee for the professional photographer in the ocean session was very affordable for all the digital photos. The land photos were very pricey. The service was exceptional. The food in the different restaurants onsite were great except the Italian restaurant was ok. The hotel was a little outdated but still clean. The was no sandy beach access just the ocean for the free activities above. Over all, it was a fantastic experience!!!!
Stayed 6 nights in Jul 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The restaurants were all great. We did not have a sing bad meal and really en it needing to make reservations for any of the restaurants. Ivan at Bouganvilia’s restaurant was awesome and the staff there were so very pleasant. Raul and the bartenders at the pool were also great. Overall, my family and I go to Cozumel several times a year and were pleasantly surprised by how much we loved the resort. The only thing missing is a sandy beach, but everything else made up for that. We’ll be back for sure.
Stayed 7 nights in Jun 2024

8/10 Good

Thu-Hoai Thi, Garland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough restaurants to eat at
Stayed 4 nights in Jul 2024

10/10 Excellent

Ronald A, Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth there and they never disappoint. Very nice property and a wonderful room is what you should expect
Stayed 5 nights in May 2024

10/10 Excellent

Ronny

Stayed 5 nights in Jul 2024