Book Waterloo Regional Municipality Hotels

"The excellent customer service "

"It was a beautiful, clean place with a friendly staff. It was also easy to get to their location!"

"We had a wonderful stay at this hotel. It started with great staff at check-in. Mavis and JoAnne were efficient, pleasant and just fun. They really made us feel welcome. The rooms were good-sized, beds comfortable and everything was clean. The pool was great - warm water, clean (despite the heavy use) and always had a good supply of towels. The hot tub was perfect. Aside from great staff, pool and clean rooms, the hotel excelled at the small things that make for a great stay - keurigs in the room, coffee available in the lobby at all times and a solid breakfast. It's amazing how much good coffee (both in room and in lobby) contribute to a comfortable stay. Just great."

"Convenient location, sparkling clean, comfortable room (particularly the bed and pillows). The ambiance is way nicer than I was expecting with a modern decor and lots of light in the public spaces. The only improvement I would recommend is replacing the towels with something more comfortable. I had a nice stay and would definitely return."

"It’s our 2nd time here and it is a very nice hotel. Close to the airport. Staff is very friendly, professional and helpful. We will come again. "

"I received a very warm welcome. I appreciate their pet friendliness. Nice place and reasonably priced."

"Great experience. Plan on staying again. Was there one night with my daughter for a sporting event. Breakfast was included in what I purchased and so worth it! Pool was nice, clean and warm. Room was nice, good location right downtown, would have liked more time to check it out more. Staff was amazing, especially check in. "

"Wasn’t a long stay, but everything was wonderful "

"The service and hospitality were remarkable. They went the extra mile to serve us. The room was large and very comfortable. The restaurant is understaffed and service was very slow. But this is definitely a hotel we would return to. "