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"The new paint? and new carpet smells were very strong and I had a headache from the offgassing. Great kitchen- well stocked and great systems. The bunks are bunks- my top mate moved so much and shook my bed, I didn't sleep well for a couple of the nights I was there. Loved the recommendations they have all over. Excellent hostel."

"Was happy with the staff at United..unfortunately not so impressed with 'wotif' ( third party booking ).. Got to United only to find there was no room available ( one i had book 2 months in advance)..Had booking references Numbers and whats more ..i actually rang the hotel 2 minutes after i had made the booking ( just to confirm) and they said yes all is fine?? After a 45 minute wait while staff located us a room we had somewhere to stay..( myself and my two sons) one of which was flying out...

"As an old guy, HiT was quite satisfactory. There are music venues close by, noise was an issue one night. The common areas could do with a spruce up .. "

"Verandahs is a lovely old villa with an almost ‘posh’ backpackers vibe. Its a couple of minutes walk to Ponsonby Road and about 10-15 minutes to K Road. We stayed in a queen room with ensuite which was spacious and clean, with nice linen on the bed. Check in was a breeze and the service was friendly and warm. Definately recommend and would stay here again :)"

"Very handy location and great place to sleep. Bed was firm but ok. Not the cleanest place and could do with a freshen up but that would increase the price I’m sure. I’d happily stay here again."

"Nice staff and clean. Excellent hostel !! "

"Awful. No bath mat, soap, bin, glass/cup. Filthy lockers, poop in toilet. Holes in walls, filthy walls. Tv ripped off wall. One neighbour making disgusting noises, clearly very ill. Another screaming super offensive abuse. Nearly called police. Extremely upset. Felt very unsafe."

"Good clean and convenient "

"We booked this property because it was a handy location, unfortunately we had also booked it because it said we could have 3 separate beds and because I was booking it for 3 students that didn't really know each other it was appropriate they have their own beds. I have just been told they were only provided with a double and single bed. This has put me in a rather awkward position. They were not confident to ask for this to be changed."

"Backpackers small building was crowded (taken over) by a bunch of thugs, having meetings inside. "

"The room was very nice , bathrooms great as well as rest of facilities . This was one busy hostel , and everyone seemed to be having a great time. "