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"Loved the quirkiness of the property. Everything was pink. Our room was decorated as a Freda room. We came to Richmond to see the Freda exhibit. The staff were extremely friendly & helpful. My only complaint was the bathroom: the stopper in the sink would not let the water drain & you had to jiggle the toilet to get the water to stop."

"We stayed here for two nights and had a great experience. The hotel has excellent facilities—everything was clean and comfortable. It’s located in a great area, with restaurants, shops, and other attractions all within walking distance, which made it very convenient for us. What really stood out was the staff. Everyone we interacted with was extremely friendly and always willing to assist us with anything we needed. Their hospitality made our stay even more enjoyable. Highly recommended—would definitely stay here again!"

"The staff was very nice and helpful! There are so many things to say about how clean this hotel is - literally sparkling. It has a lot of restaurants that are an actual 2 minute drive so that was helpful since I traveled with kids. We look forward to staying here again. "

"We were greeted by friendly staff and were taken care of thoughtfully throughout our stay. Our king bed room was spacious. I didn't feel crowded as I do in some hotels. I like the shower without tub option. The afternoon kickbacks were thoroughly enjoyed."

"Great location and staff. Will definitely book again."

"business trip good hotel "

"My sister and I stayed here for a night during our annual "sister trip!" We loved the room (very clean and smelled nice), the service was fantastic, and the breakfast the next morning was perfect--especially the coffee! We would absolutely stay here again! "

"Parking was a hassle. There are limited food options around the hotel. But the hotel was very nice, the room spacious, and the staff helpful. "

"The Hotel Staff was nice and the beds were very comfortable, however the top portion of the freezer was frost bitten and wouldn't close. My sister is diabetic and needed to freeze her medicine. We called the front desk, but nothing happened until she spoke to the manager. Maintenance did come right away. However, because the refrigerator door didn't close the night before, all of the ice melted before hand. Management was willing to switch out the refrigerator. "