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"Great dinner. comfortable room with hot tab"

"The rooms are small for our family of 4, so I decided to book another room. They are so nice to put our rooms on the same floor even if it is a last minute additional room booking. The breakfast is really good and healthy. The area is close to the bridge where you can see the beautiful Mt Fuji unless it is cloudy. There’s bike rental close to the hotel and you can bike in the area esp to the bridge. My family enjoyed our stay in the hotel. "

"Shuttle service to the train station. Kawaguch lake is within 10 mins of walk from the hotel. Nice roof with view of Fujisan. "

"great hotel very special location"

"Great experience! Absolutely worth going to! Beautiful atmosphere, gardens, amenities, it felt like a scene from a movie, loved it all. For sure stay for a minimum of 2 days to really enjoy what they have to offer "

"It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent."

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Very nice japanese style room and private onsen is worth it"

"Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks! "