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"It was an amazing experience of staying in this property. Rooms, service, facilities, club lounge, pool and staff behaviour are awsome. Finallly the courtesy shown by General.Manager made us feel like coming back again."

"The hotel was amazing, the staff were always willing to help with any enquires! Wish we’d booked an extra week! Ken was always helpful and always had a smile on his face "

"Great service and very friendly staff"

"Booked a room with pool access which was a little misleading as the pool which is outside the room is about knee deep. Other than this was lovely hotel very clean, breakfast was amazing so much choice and variety. Hotel has its own stunning private beach too. One of them hotels where you don’t need to leave "

"The best! Particularly the people is who makes the experience more enjoyable, we thank you so much for everything you have done for our 2 weeks of vacation so far away from home, we will be back, there was a glitch with our room reservation and the room type but you turned it around and made it right for us, thank you for everything "

"Beautifully kept property. Beautiful pool. Great room, clean and decorated great. Bed was comfy and linings felt very quality . Highly recommend. "

"Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!"

"Remote but beautiful "

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