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"The room was spacious (family of 4 with 2 teenagers) and clean. The beds were big but a tiny bit hard. The breakfast buffet was excellent with extensive choices both Japanese and enough western food options for our picky family :). I enjoyed the Onsen a few times and the location was perfect, just a 3 minute walk from Gora Station with direct access to the Hokane-Tozan railway and Cable Car (to ropeway). I would recommend this to all my friends visiting this area in the future. "

"The hotel is a little dated but it’s very well maintained. The location is unbeatable. A truly relaxing experience. "

"We had a wonderful experience. The service was excellent. Breakfast and dinner were a delicious experience, besides tasty the presentation was gorgeous. We had our own onsen which we enjoyed at our leisure after our long excursions. "

"Lovely spacious rooms. Quiet, clean and with a beautiful open air private bath. Free drinks which is lovely to unwind on the rooftop with. Would highly recommend 😊"

"Great for families looking for some traditional serenity. Tucked away with ability to book private onsen. Yes as a base when exploring Hakone, but get ready to walk."

"Loved the private hot tub in the room. Hated that they didn't have room service or vending machines after the restaurant closed. We couldn't even get Uber Eats delivered; not much was open around the hotel."

"Brilliant stay. The staff, Raven in particular went out of her way to make our stay delightful "

"Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area."

"Great stay"