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Hakone Suisen

2.0 star property
Indulge in relaxation at the indoor mineral hot spring or one of two other serene options. Helpful staff ensure your comfort while you unwind.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hakone Suisen

Lobby
Executive Triple Room, Non Smoking, Mountain View
Lobby
Lounge
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Kitchen
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View

Comfort Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Rice cooker
Cookware/dishes/utensils
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View

Executive Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Spring-water bath
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Single Room, 1 Single Bed, Non Smoking, Mountain View

Single Room, 1 Single Bed, Non Smoking, Mountain View

Single Room, 1 Single Bed, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Rice cooker
Cookware/dishes/utensils
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View

Standard Triple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Rice cooker
Cookware/dishes/utensils
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Futons

View all photos for Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View

Deluxe Quadruple Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Private bathroom
Shower/bath combination
Bidet
Hairdryer
Spring-water bath
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View

Superior Quadruple Room, Non Smoking, Mountain View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
LCD TV
Hairdryer
Bidet
Microwave
Rice cooker
Cookware/dishes/utensils
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
Exterior

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1226)
Hakone Kowakien TEN-YU
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About the area

Map
254 Ohiradai, Hakone, Kanagawa, 250-0405

What's nearby

  • Hakone Open Air Museum - 6 min drive
  • Hakone Gora Park - 6 min drive
  • Hakone Kowakien Yunessun - 6 min drive
  • Tenzan Onsen - 9 min drive
  • Ōwakudani - 14 min drive

Getting around

  • Hakone Ohiradai Station - 2 min walk
  • Kowakidani Station - 5 min drive
  • Tokyo (HND-Haneda) - 95 min drive

Restaurants

  • ‪界箱根御食事処 - ‬11 min drive
  • ‪The Hakone Open-Air Museum Café - ‬7 min drive
  • ‪ベーカリー&スイーツ "PICOT - ‬4 min drive
  • ‪NARAYA CAFE - ‬3 min drive
  • ‪手打ちそば金春 - ‬5 min drive

About this property

Hakone Suisen

Ryokan near Hakone Kowakien Yunessun
Hakone Suisen provides an indoor mineral hot spring (onsen) and more. For some rest and relaxation, visit the 2 hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self-parking
  • Hot springs on-site, luggage storage and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hakone Suisen have comforts, such as air conditioning, as well as
More conveniences in all rooms include:
  • Children's slippers, children's dinnerware and children's books
  • Bidets, hairdryers and toothbrushes and toothpaste
  • Communal kitchens, full-sized fridge/freezers and microwaves

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • Free self parking on site

Things to do

  • 2 hot springs

Family friendly

  • Children's books
  • Children's dinnerware
  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • 2 hot springs
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 41 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 11:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have any lifts
Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Hakone Suisen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Suisen?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hakone Suisen?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Hakone Suisen?

Checkout is at 11:00 AM.

Where is Hakone Suisen located?

Located in Ohiradai, this ryokan is within 3 miles (5 km) of Hakone Open Air Museum, Chisuji Falls and Hakone Toy Museum. Okada Museum of Art and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 3 miles (5 km). Hakone Ohiradai Station is only a 2-minute walk and Hakone Miyanoshita Station is 23 minutes.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews" "
Rating 8 - Good. 9 out of 64 reviews" "
Rating 6 - Okay. 1 out of 64 reviews" "
Rating 4 - Poor. 0 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

weidong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are the best, the facilities are in excellent condition, onsets are great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mihai-Razvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing overnight stay at Hakone Suisen. The staff were fantastic, the hotel was very clean and welcoming, and the indoor onsen was incredible. Bonus for the room with an amazing view!
Stayed 1 night in Dec 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lelia

Travelled with partner
Liked: Staff & service, property conditions & facilities
This place is the best! My husband and I wanted to visit Hakone for an day and I’m so glad I found this spot—close to the train station (we walked)—and a gorgeous view from our room. It was so peaceful and the outdoor baths are lovely! Yummy pastries in the morning and the staff are very kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of mountains. Open site onsen is incredibly picturesque and relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Su

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever stayed at! Exceeded expectations, definitely coming back
Stayed 1 night in Oct 2024

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, amenities
Staff was a bit stand offish and not very helpful. Meal options very limited
Stayed 2 nights in Sep 2024

10/10 Excellent

Johnny

Everything was awesome ! Thank you for hosting me !
Stayed 1 night in Jul 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice & quiet ryokan on the way up the mountain in the Mt. Fuji/Hakone region. If you're trying to avoid the crowds down at the bottom (Hakone) or up at the top (Fujikawaguchiko), this place is for you. If you want water, it's near Lake Ashi where you can catch the sightseeing "pirate" ships. If you're looking for an onsen, there's a public outdoor bath as well as an indoor one in the bathing area downstairs (where you can soap, shampoo, etc.). NOTE: while other ryokan serve traditional bfast & dinner meals, this one does western bfast only, so be sure you have dinner elsewhere before returning for the evening, else have to order "room service" made up of canned food or instant noodles. The staff/service are friendly and help you exchange your shoes for slippers when you enter. The only knocks (minor) I'd give are that: 1) we were told there were no extra pillows available and that they'd have to go to other rooms to take pillows from there (who ever heard of a place of lodging with no extra pillows?), and 2) while it's a short 210m/690ft walk from the Ohiradai train station, the sidewalk is quite narrow, and cars are zooming up/down the mountain, so probably not advised if you're bring super young kids or elderly parents unless you've rented a car or taken a taxi to arrive. Other than that, it was quite the pleasant stay, quiet & peaceful, no other lodging directly next door, and a great resbit from the hustle-n-bustle of big cities like Tokyo & Kyoto.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tajen

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing. Staff was very helpful and informative. The view from the balcony was amazing.
Stayed 1 night in Jun 2024

6/10 Okay

amanda

Stayed 1 night in Jun 2024

10/10 Excellent

zui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although theres no restaurant in the hotel, you can order some frozen stuffs that u can heat in the kitchen which i initially was not excited about. But actually this is rhe first time i enjoyed a frozen pizza which i heated in the mini toaster. It was soo good. From the menu i think the pizza was made in collaboration with a japanese chef
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and views. Very peaceful and relaxing. Staff was outstanding. Highly impressed and recommended.
Stayed 2 nights in May 2024

10/10 Excellent

ANA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, tranquil. Staff was pleasant and helpful. And the property was very very clean.
Stayed 1 night in May 2024

10/10 Excellent

Espen Ogino

Stayed 2 nights in May 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a quite remote region, but accessible to bus and train for easy mobility. Room felt very traditional and had an incredible view of lush forest.
Stayed 1 night in May 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room offers bed as well as futon. Window with magnificent mountain view yet offering privacy. Staffs are super helpful providing tips on our trip. High end good quality toiletries. Indoor outdoor Onsen plus 24hours Foot Bath. Dining room pastry breakfast and a common entertainment room with great vibe and cosy seatings.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular. Hard to find the words, highly highly recommend ❤️🇯🇵
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful location in hakone. Lovely place to relax at the end of a busy holiday
Stayed 4 nights in Apr 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite easy to access by bus or the local railway (I recommend coming by rail rather than bus as the area is quite touristy and busses are packed) Very clean and traditional experience Stunning view from the room, and the reading area is really cute My reason for 4 rather than 5 stars: - Low beams in the room can cause taller people to bang their heads a lot - This is a personal preference thing, but the Onsen baths were SO hot it was hard to sit in there for more than a minute and enjoy relaxing
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful location in hakone. Lovely place to relax at the end of a busy holiday
Craft beer vending machine
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area and appreciated the staff and cleanliness. A bit far from everything but there’s a cute cafe nearby. Highly recommend using the luggage service at Hakone yumoto, the hilly area is not suited for hauling big luggages around
Stayed 1 night in Apr 2024

10/10 Excellent

EMILY

Stayed 1 night in Apr 2024