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Hakone Suishoen

3.5 star property
Hotel with a full-service spa, a short walk to Hakone Kowakien Yunessun
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Suishoen

Public bath
Garden
Luxury Suite Twin | Bathroom
Comfort Twin | Deep soaking bathtub
Luxury Suite Maisonette Twin | Deep soaking bathtub

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping
The price is AU$967
includes taxes & fees
16 Jan - 17 Jan 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Stylish Suite Twin

Stylish Suite Twin

Stylish Suite Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Suite Maisonette Twin

Comfort Suite Maisonette Twin

Comfort Suite Maisonette Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Precious Suite King Double

Precious Suite King Double

Precious Suite King Double

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Maisonette Twin

Luxury Suite Maisonette Twin

Luxury Suite Maisonette Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Twin

Comfort Twin

Comfort Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Luxury Suite Twin

Luxury Suite Twin | Living area

Luxury Suite Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Precious Suite Twin

Precious Suite Twin

Precious Suite Twin

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Luxury Suite Maisonette King Double

Luxury Suite Maisonette King Double

Luxury Suite Maisonette King Double

Highlights

Private hot tub
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hairdryer
Separate bath and shower
  • Sleeps 4
  • 1 Double Bed
Exterior

Hakone Kowakien TEN-YU

Spa
Parking included
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (1203)
The price is AU$622
includes taxes & fees
16 Jan - 17 Jan 2025
Hakone Kowakien TEN-YU
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About the area

Map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

What's nearby

  • Hakone Kowakien Yunessun - 7 min walk - 0.6 km
  • Hakone Open Air Museum - 12 min walk - 1.1 km
  • Hakone Gora Park - 17 min walk - 1.5 km
  • Ōwakudani - 8 min drive - 6.6 km
  • Lake Ashi - 9 min drive - 8.4 km

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 18 min walk
  • Tokyo (HND-Haneda) - 101 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬18 min walk
  • ‪手打ちそば金春 - ‬9 min walk
  • ‪ラウンジ花影 - ‬15 min walk
  • ‪箱根飲茶楼 - ‬11 min walk

About this property

Hakone Suishoen

Hotel near Hakone Kowakien Yunessun
At Hakone Suishoen, you can look forward to free full breakfast, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a body treatment or a facial. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Free train station drop-off, hot springs on-site and luggage storage
  • Massage treatment rooms, a porter/bellboy and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hakone Suishoen offer thoughtful touches, such as Hot tubs and air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • Fridges, electric kettles and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station drop-off shuttle
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
Japanese futons are provided based on the number of adults in the reservation.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone

Frequently asked questions

Is Hakone Suishoen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Suishoen?

As of 28 Dec 2024, prices found for a 1-night stay for 2 adults at Hakone Suishoen on 16 Jan 2025 start from AU$966.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Suishoen?

Self-parking is free at this property.

What time is check-in at Hakone Suishoen?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Suishoen?

Checkout is at 11 AM.

Where is Hakone Suishoen located?

Located in Kowakudani, this spa hotel is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Chisuji Falls and Hakone Open Air Museum are also within 15 minutes. Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 81 out of 91 reviews" "
Rating 8 - Good. 6 out of 91 reviews" "
Rating 6 - Okay. 2 out of 91 reviews" "
Rating 4 - Poor. 1 out of 91 reviews" "
Rating 2 - Terrible. 1 out of 91 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Y.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to enjoy onsen and Japanese food.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tinsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Can Biao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, environment, services, food everything is excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Yi, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

ANNA

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. Food sub par.
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt pampered the whole time! The multi-course meals were outstanding and it was special being served our food in a private room at the restaurant. Our room was spacious and comfortable. Overall I would highly recommend this ryokan experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Sanjuanita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service, amazing food and beautiful grounds!
Stayed 1 night in Mar 2024

10/10 Excellent

Gisela

Stayed 2 nights in Mar 2024

10/10 Excellent

MARI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
most wonderful and authentic inn in japan...
it was the most memorable stay. best food served individually with someone catering to us all the time. very authentic beautifully prepared food. teppan yaki was also superb. we got lucky for some one cancelled... the only problem was 20 stairs to the bed room and the private hot spring. we are voth 70s and was overwhelming first....i think i forgot my clothe in the shower room...is there any way i can get it? it even snowed and though it was freezing cold, someones from hawaii enjoyed it as a bonus. hope to visit again and stay longer next time...TANK YOU, ALL...
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a treat to get to stay at this amazing property. We particularly enjoyed the private onsen experience and the kaiseki dinner and both the Japanese & Western breakfasts. The service was impeccable, from the restaurant staff to the front desk to the drivers who shuttled us to and from the closest train station. The property is quite close to Gora where the Open Air Museum is located and the Gora station funicular.
Stayed 2 nights in Feb 2024

8/10 Good

Eng Wah Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good and staff friendly. In-room onsen is well maintained and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food were excellent. The staff went out of their way to accommodate us.
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Rachel

Stayed 2 nights in Jul 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ryokan stay in Hakone with private onsen. The rooms were spacious and comfortable. Breakfast and dinner were some of the best food we’ve had in Japan. Kimonos were provided to wear for meals. All the staff are super friendly and service was top notch.
Stayed 2 nights in May 2023

10/10 Excellent

Ike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay with clean spacious room, great food and nice private and public onsen baths
Stayed 1 night in May 2023

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk).
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah Victoria, Grosse Pointe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such an incredible stay at Hakone Suishoen. This was the highlight of our two week trip in Japan. I highly recommend staying here while in Hakone. From the moment you arrive staff are attentive and welcoming. The rooms are beautifully decorated and all the amenities you could possibly need are provided (nespresso coffee, a fridge stocked with drinks/light snacks, pajamas, slippers, traditional Japanese robes (we loved these!), and high quality toiletries). The private onsen was wonderful, clean, and private. The grounds of the hotel are beautiful (pictures can't do it justice!). You are served breakfast and dinner daily (you have the choice of a Western or Japanese breakfast but dinner is only Japanese). All of the food was delicious and felt "Michelin star" worthy. We booked massages and the pricing was fair for the quality and duration. We highly recommend Hakone Suishoen and hope to be back one day!
Stayed 2 nights in Apr 2023

10/10 Excellent

Lorne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2023