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Hotel Kajikaso

4.0 star property
Boardwalk/promenade Hakone ryokan in Yumoto with free parking

Photo gallery for Hotel Kajikaso

Family Room
Suite
Executive Room
Japanese Style Room with 12.5 tatami mats, River View, Half Board
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AU$1,353
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Family Room, 2 Bedrooms, Bathtub, River View

Family Room, 2 Bedrooms, Bathtub, River View

Family Room, 2 Bedrooms, Bathtub, River View

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Private bathroom
Toilet with electronic bidet
  • 64 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Private bathroom
Toilet with electronic bidet
  • 76 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Separate bedroom
Down duvet
Hairdryer
  • 108 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 4 Single Futons

View all photos for Japanese-Style Superior Room with River View, Half Board

Japanese-Style Superior Room with River View, Half Board

Japanese-Style Superior Room with River View, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 44 sq m
  • River view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board

Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board

Japanese-Western Style Room with Private Open-Air Bath, City View, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Private bathroom
Toilet with electronic bidet
  • 70 sq m
  • City view
  • Sleeps 6
  • 4 Single Futons OR 2 Single Beds

View all photos for Japanese-Western Style Room with Private Open-Air Bath, River View, Half Board

Japanese-Western Style Room with Private Open-Air Bath, River View, Half Board

Japanese-Western Style Room with Private Open-Air Bath, River View, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Private bathroom
Toilet with electronic bidet
  • 70 sq m
  • River view
  • Sleeps 6
  • 4 Single Futons OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Private bathroom
Toilet with electronic bidet
  • 46 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds OR 4 Single Futons

View all photos for Japanese Style Room with 10 tatami mats, River View, Half Board

Japanese Style Room with 10 tatami mats, River View, Half Board

Japanese Style Room with 10 tatami mats, River View, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 37 sq m
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room with Open-air Bath, Half Board

Japanese Style Room with Open-air Bath, Half Board

Japanese Style Room with Open-air Bath, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Private bathroom
Toilet with electronic bidet
  • 48 sq m
  • River view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room with 12.5 tatami mats, River View, Half Board

Japanese Style Room with 12.5 tatami mats, River View, Half Board

Japanese Style Room with 12.5 tatami mats, River View, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 48 sq m
  • River view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Style Room with City View, Half Board

Down duvets, free minibar, in-room safe, free WiFi

Japanese Style Room with City View, Half Board

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 37 sq m
  • City view
  • Sleeps 5
  • 5 Single Futons

View all photos for Basic Japanese Style Room, No Meal

Basic Japanese Style Room, No Meal

Basic Japanese Style Room, No Meal

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 37 sq m
  • City view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Room with Private Open-air Bath, No Meal

Down duvets, free minibar, in-room safe, free WiFi

Japanese Style Room with Private Open-air Bath, No Meal

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 48 sq m
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room, No Meal

Twin Room, No Meal

Twin Room, No Meal

Highlights

Air conditioning
Heating
Fridge
Free minibar items
LCD TV
Down duvet
Hairdryer
Spring-water bath
  • 7 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room No View

Down duvets, free minibar, in-room safe, free WiFi

Twin Room No View

  • Sleeps 2
  • 2 Single Beds

View all photos for Street side - Japanese style Room 10 Tatami mats

Dining

Street side - Japanese style Room 10 Tatami mats

  • Sleeps 5
  • 5 Single Futons

View all photos for River side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

Down duvets, free minibar, in-room safe, free WiFi

River side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for River side - Japanese style Room 12.5 tatami mats

Dining

River side - Japanese style Room 12.5 tatami mats

  • Sleeps 6
  • 6 Single Futons

View all photos for River side - Japanese style Room 12 Tatami mats

Dining

River side - Japanese style Room 12 Tatami mats

  • Sleeps 6
  • 6 Single Futons

View all photos for Street side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

Down duvets, free minibar, in-room safe, free WiFi

Street side - Japanese Western style room with Twin Bed (Free flowing outdoor bath)

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for River side - Japanese Western Style Room with Twin Bed Room

Down duvets, free minibar, in-room safe, free WiFi

River side - Japanese Western Style Room with Twin Bed Room

  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for River side - Japanese style Room 10 Tatami mats

Bathroom

River side - Japanese style Room 10 Tatami mats

  • Sleeps 5
  • 5 Single Futons

View all photos for River side - Japanese style room with Free flowing outdoor bath

Living area

River side - Japanese style room with Free flowing outdoor bath

  • Sleeps 6
  • 6 Single Futons

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (1257)
The price is AU$689
includes taxes & fees
5 Feb - 6 Feb
Hakone Kowakien TEN-YU
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About the area

Map
688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Tenzan Onsen - 4 min drive
  • Hakone Open Air Museum - 11 min drive
  • Hakone Gora Park - 11 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Lake Ashi - 19 min drive

Getting around

  • Hakone Yumoto Station - 4 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 83 min drive

Restaurants

  • ‪山そば - ‬2 min walk
  • ‪はつ花そば 新館 - ‬4 min walk
  • ‪日清亭本店 - ‬2 min walk
  • ‪画廊喫茶 ユトリロ - ‬2 min walk
  • ‪箱根てゑらみす - ‬3 min walk

About this property

Hotel Kajikaso

Upscale ryokan near Fuji-Hakone-Izu National Park
Consider a stay at Hotel Kajikaso and take advantage of an indoor mineral hot spring (onsen), a terrace and an art gallery on-site. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with designer shops on-site and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • Free self-parking
  • Hot springs on-site, 4 meeting rooms and luggage storage
  • Free newspapers, coffee/tea in reception and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms feature comforts such as air conditioning and free stocked minibars, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Designer stores
  • Hot springs
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 50-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Renovations and closures

This property is closed from 27 January 2025 to 30 January 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Kajikaso Hakone
Hotel Kajikaso
Kajikaso Hakone
Kajikaso
Hotel Kajikaso Ryokan
Hotel Kajikaso Hakone
Hotel Kajikaso Ryokan Hakone

Frequently asked questions

Is Hotel Kajikaso pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Kajikaso?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Kajikaso on 7 Feb 2025 start from AU$1,352.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Kajikaso?

Self-parking is free at this property.

What time is check-in at Hotel Kajikaso?

Check-in start time: 3 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Kajikaso?

Checkout is at 10 AM.

Where is Hotel Kajikaso located?

Located in Yumoto, this ryokan is within a 10-minute walk of Hakone Toy Museum, Tamadare Falls and Gyokuren Shrine. Tenzan Onsen and Kanagawa Prefectural Museum of Natural History are also within 2 miles (3 km). Hakone Yumoto Station is only a 4-minute walk.

Hotel Kajikaso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 261 reviews
Rating 8 - Good. 92 out of 261 reviews
Rating 6 - Okay. 21 out of 261 reviews
Rating 4 - Poor. 10 out of 261 reviews
Rating 2 - Terrible. 3 out of 261 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, amenities
The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Jennifer, Seattle

Travelled with family
Liked: Cleanliness
The property was very clean but was rather tired and worn considering the price. The room was rather musty smelling and the bathroom outdated and basic. I have a severe Shellfish Allergy which I notified the property of the day before arrival (as required). At check in I was assured they knew but at our included dinner there were multiple shellfish included in 2 courses. We checked out first thing in the morning and passed on the included breakfast. Needs improvement.
Stayed 1 night in Jan 2025

10/10 Excellent

Wen

Stayed 1 night in Dec 2024

10/10 Excellent

xun

Stayed 1 night in Sep 2024

10/10 Excellent

Danielle-joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic
It was such a romantic place loved every single minute of it. Very comfortable. Food was great, Our private onsen was so relaxing And even though we had a rainy day, it was nice just hanging around in our room and enjoying onsen
Stayed 2 nights in Oct 2024

10/10 Excellent

xun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice stuff, clean and vast room, great view and delicious traditional Japanese food.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Linney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great traditional Onsen experience in Hakone
Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons.
Private outdoor hot bath
Room included both beds and tatamis
Great view of the river from room
Delicious kuroge beer for dinner
Stayed 1 night in Oct 2024

10/10 Excellent

hyung chul

Liked: Cleanliness
G[d
Stayed 3 nights in Sep 2024

8/10 Good

JIANING

Travelled with family and small children
Liked: Cleanliness, staff & service
Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old.
Stayed 1 night in Aug 2024

10/10 Excellent

Jinsong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the facility and service are top notch
Stayed 1 night in Jun 2024

10/10 Excellent

Betty

Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Duyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with great traditional Japanese experience
Stayed 2 nights in May 2024

10/10 Excellent

Carlotta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!!
Stayed 2 nights in May 2024

10/10 Excellent

Penny

Stayed 2 nights in Apr 2024

10/10 Excellent

Tommy Koh Siong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our private open air onsen and the river view! The Japanese beds were surprisingly very comfortable!
Stayed 1 night in Jul 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

William R.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quant spacious ryokan with good kaiseki dinner. Great professional staff.
Stayed 1 night in May 2023