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The Hiramatsu Hotels & Resorts Sengokuhara

4.5 star property
Luxury hotel with full-service spa and free breakfast

Photo gallery for The Hiramatsu Hotels & Resorts Sengokuhara

Exterior
Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking | Balcony
Front of property - evening/night
Junior Suite (with Italian Dinner & Breakfast) Non-smoking
Junior Suite (with Italian Dinner & Breakfast) Non-smoking | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is AU$1,190
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

1F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Junior Suite (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
  • 81 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Comfort Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 61 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

4F Studio Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Moderate Twin Room (with Italian Dinner & Breakfast) Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 61 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (1st Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Executive Suite (3rd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
  • 76 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Deluxe Twin Room (2nd Floor) with Italian Dinner & Breakfast, Non-smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Map
1245-337 Sengokuhara, Hakone, Kanagawa, 250-0631

What's nearby

  • Ōwakudani - 5 min drive - 4.0 km
  • Pola Museum of Art - 6 min drive - 4.2 km
  • Lake Ashi - 11 min drive - 9.3 km
  • Hakone Shrine - 11 min drive - 9.5 km
  • Hakone Open Air Museum - 12 min drive - 8.8 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 105 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬5 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬4 min drive
  • ‪涌わくキッチン - ‬5 min drive
  • ‪大涌谷駅食堂 - ‬5 min drive
  • ‪Cafe Tune - ‬6 min drive

About this property

The Hiramatsu Hotels & Resorts Sengokuhara

Luxury hotel near Sengokuhara Susuki Prairie
Located close to Pola Museum of Art and Ōwakudani, The Hiramatsu Hotels & Resorts Sengokuhara provides free English breakfast, an outdoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the outdoor hot springs, and indulge in a body treatment or a facial. The on-site restaurant, Italian Restaurant, features Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a gym.
Other perks at this hotel include:
  • Free self-parking
  • Hot springs on-site, a front desk safe and a lift
  • Massage treatment rooms, multilingual staff and luggage storage
Room features
All guest rooms are individually furnished, and include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with spring water baths and designer toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 25,300; reservation required

Restaurants on site

  • Italian Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor hot spring

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 43 ºC
  • In-room massages
  • Outdoor hot spring
  • Public outdoor mineral hot springs (onsen)
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: JPY 25300

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hotel
HIRAMATSU HOTELS RESORTS SENGOKUHARA Hakone
HIRAMATSU HOTELS RESORTS SENGOKUHARA
HIRAMATSU HOTELS RESORTS SENG
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hakone
THE HIRAMATSU HOTELS & RESORTS SENGOKUHARA Hotel Hakone

Frequently asked questions

Is The Hiramatsu Hotels & Resorts Sengokuhara pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Hiramatsu Hotels & Resorts Sengokuhara?

As of 8 Mar 2025, prices found for a 1-night stay for 2 adults at The Hiramatsu Hotels & Resorts Sengokuhara on 7 Apr 2025 start from AU$1,189.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hiramatsu Hotels & Resorts Sengokuhara?

Self-parking is free at this property.

What time is check-in at The Hiramatsu Hotels & Resorts Sengokuhara?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at The Hiramatsu Hotels & Resorts Sengokuhara?

Checkout is at 11 AM.

Where is The Hiramatsu Hotels & Resorts Sengokuhara located?

Located in Sengokuhara, this luxury hotel is 0.8 mi (1.3 km) from Sengokuhara Susuki Prairie, and within 3 mi (5 km) of Ōwakudani and Pola Museum of Art. Hakone Open Air Museum and Lake Ashi are also within 6 mi (10 km).

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The Hiramatsu Hotels & Resorts Sengokuhara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 58 reviews
Rating 8 - Good. 10 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Po foon

Great food and environment
an delightful experience. The food is excellent.
Stayed 1 night in May 2024

10/10 Excellent

Grace

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.
Stayed 4 nights in Jun 2023

10/10 Excellent

Neelima

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Satisfied, but not blown away !
As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.
Stayed 1 night in Oct 2024

6/10 Okay

hisae

Stayed 1 night in Oct 2024

10/10 Excellent

Danny

連續住了三晚，客制的餐點，服務非常優。
Stayed 3 nights in Jul 2024

8/10 Good

YOKO

リゾート言っているのに、くつろげない
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

箱根ひらまつ
お料理が全体的に美味しくなかったのが、ざんねんでした。 私はメインの肉料理を牛肉にかえてもらいましたが、同行者の食べたメインの仔羊が臭かったそうです。
Stayed 1 night in May 2024

10/10 Excellent

hiu lai

所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！
Stayed 1 night in May 2024

8/10 Good

Maiko

Stayed 1 night in Apr 2024

10/10 Excellent

DAI

Stayed 1 night in Mar 2024

10/10 Excellent

kulthida

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Wing Yin Jane Clare

Stayed 2 nights in Feb 2024

10/10 Excellent

akimasa

Stayed 1 night in Dec 2023

10/10 Excellent

NORIKO

Stayed 1 night in Nov 2023

2/10 Terrible

FUMIE

Stayed 1 night in Oct 2023

10/10 Excellent

ヤエコ

Stayed 1 night in Oct 2023

10/10 Excellent

Danny

完美
這次訂了兩晚三天一泊二食的住房。 整體而言都是美好的，服務品質，環境，設施，用料也優。 維ㄧ美中不足的是，已經告知不吃豬肉，但早餐豬肉成分還是很多。可惜。
Stayed 2 nights in Sep 2023

6/10 Okay

Sadaharu

値段は安くないけど想像していたよりも部屋は狭い
Stayed 1 night in Jun 2023

10/10 Excellent

Mitsugu

Stayed 1 night in May 2023

10/10 Excellent

SHIMADA

今回はオーベルジュということで 家族でお食事を堪能…はもちろんですが、お部屋の温泉もまた最高でした。 完全にオーベルジュのハードル上がりました。 ウェルカムドリンクからディナー、朝食に至るまで、舌でも眼でもお食事を堪能致しました。 お部屋の浴槽があるスペースの床には床暖房があり、 庭に向かって窓がフルオープンにしても、寒さは感じず、 バスタブの中から感じる冷たい風が心地良いです。 お部屋なのに露天風呂？ でもプライバシーがしっかり確保されているのも安心です。
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Apr 2023

10/10 Excellent

Tomoyuki

施設は素晴らしく、居室設備、アメニティ、リネン等々申し分なしです。またホテルスタッフの接客も素晴らしいものでした。唯一残念であったのがレストランスタッフのサービスレベルが必ずしも一級品ではなかった点です。 配膳スタッフの食材説明は声が小さく（マスク着用の為のありますが）内容は伝わりませんでした。またソムリエによるワインのお勧めもイマイチで、提供されるコース料理のそれぞれに対して、どのようなワインが何故適しているのか等々の説明もありませんでした。これだけのプライスレンジのホテルですのでレストランサービスについては一層の改善が必要であると感じます。食事自体はたいへん美味しく、またプレゼンテーションも素晴らしいものでした。
Stayed 1 night in Jan 2023

8/10 Good

Tracy

Stayed 1 night in Dec 2022

10/10 Excellent

Akemi

Stayed 1 night in Oct 2022