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"Great hotel amazing customer service."

"Great location!! Love having the Links’ food court one escalator ride away from the hotel lobby!"

"2nd time in this hotel. Location is very convenient and the train station is right outside the hotel and Ginza a just a short walk away. Airport limousine stops right at the driveway. Very quiet location but not much food outlets in the vicinity, unlike Shinjuku area. "

"This is my 3rd time staying at the Shinjuku Washington Hotel. I have enjoyed it each time. The staff were great and helpful. There is a Family Mart on the 1st floor. It is also within walking distance of Shinjuku station."

"Great location easy to access from the train. We ended up having two different rooms in this hotel and going from the room with the queen to the room with the king was a huge difference. The room was a lot bigger as there were three of us. The staff here were so sweet and helpful. The bed was comfortable. The breakfast was a really good buffet. I definitely would recommend this hotel especially if you’re used to a typical American hotel. Stay here:)"

"The staff here is awesome!!"

"Access to the Spa is wonderful!"

"Very good "

"Excellent hotel. Room adequately sized, lounge was top notch and staff were helpful in every way."