8/10 Good
Sandra, Hamilton
Travelled with partner
27 June 2024
Liked: Cleanliness, property conditions & facilities
Right next door to Battersea Power Station but be aware you won't see it from your room. Maybe the most expensive suite does? However, go to the roof and enjoy the heated infinity pool and get the best view! Room was spacious, facing the boulevard was quiet, well equipped, front reception staff welcoming and helpful. Thanks to Jermaine et al. The only reason I didn't give 5 stars as last year, was due to room attendants not on the ball, every day reported to the front desk and was hit or miss, mostly miss. Usually I see the front desk checking in and checking out, but everyday got frustrating. And unfortunately, Expedia was partially at fault because they included a feature NOT actually part of the room upgrade I paid for, and one of the reasons we upgraded in the first place. We are waiting to hear if they'll refund as the room category was (and still is) misrepresented included services on their website. But wasn't the hotels fault. The Battersea tube station is a few minutes away, buses too. Well monitored area with security. Lots of choices for food and shopping outside the door, inside the Power Station, Pier for water travel, Chelsea bridge to walk over. It's got it all. Just remember it's at one of the ends of the northern tube line so it can be a bit of a slog getting here and there if you're sightseeing. But worth the visit to this new hotel in a vibrant redeveloped area.
Sandra
Stayed 10 nights in Jun 2024