COMO Metropolitan London

5.0 star property
Luxury London hotel in London City Centre with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for COMO Metropolitan London

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Premium bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Air conditioning
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (City, 2)

Deluxe Room (City, 2) | Exterior

Deluxe Room (City, 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Metropolitan, 9)

Suite (Metropolitan, 9)

Suite (Metropolitan, 9)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City, 5)

Junior Suite (City, 5)

Junior Suite (City, 5)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for City Suite (7)

City Suite (7)

City Suite (7)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan, 3)

City Room (Metropolitan, 3)

City Room (Metropolitan, 3)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View (8)

Suite, Park View (8)

Suite, Park View (8)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View (6)

Junior Suite, Park View (6)

Junior Suite, Park View (6)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
19 Old Park Lane, London, England, W1K 1LB

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Buckingham Palace - 11 min walk - 1.0 km
  • Marble Arch - 14 min walk - 1.3 km
  • Piccadilly Circus - 17 min walk - 1.4 km
  • Oxford Street - 18 min walk - 1.6 km

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Metropolitan by COMO, London - ‬1 min walk
  • ‪CUT at 45 Park Lane - ‬2 min walk
  • ‪Coya London - ‬3 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬3 min walk

About this property

COMO Metropolitan London

Luxury family-friendly hotel near Hyde Park
Located close to Buckingham Palace and Marble Arch, COMO Metropolitan London provides dry cleaning/laundry services, a bar and a 24-hour gym. Indulge in reflexology, a body treatment and a deep-tissue massage at COMO Shambhala, the on-site spa. The on-site restaurant, NOBU, offers lunch and dinner. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • Limo/town car service, English breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and multilingual staff
  • A front desk safe, luggage storage and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 144 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • TVs with cable channels and DVD players
  • Fridges, video game consoles and electric kettles

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)

Food and drink

  • English breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11:30 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NOBU

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 90.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 38 per person
  • Self-parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

Is COMO Metropolitan London pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at COMO Metropolitan London?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at COMO Metropolitan London on 18 Dec 2024 start from AU$729.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at COMO Metropolitan London?

Self-parking is available for GBP 50 per day. Valet parking is available for GBP 50.00 per day.

What time is check-in at COMO Metropolitan London?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at COMO Metropolitan London?

Checkout is at noon.

Where is COMO Metropolitan London located?

This family-friendly London hotel is located in a shopping district, within a 5-minute walk of Park Lane, Hyde Park and Piccadilly. Buckingham Palace and Marble Arch are also within 15 minutes. Hyde Park Corner Underground Station is 5 minutes by foot and Green Park Underground Station is 8 minutes.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 751 reviews" "
Rating 8 - Good. 172 out of 751 reviews" "
Rating 6 - Okay. 35 out of 751 reviews" "
Rating 4 - Poor. 17 out of 751 reviews" "
Rating 2 - Terrible. 14 out of 751 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos, The Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Option, close to everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Cosmopolitan-- Shambhala products in bathroom are amazing but I miss the Met Bar!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Metropolitan is sleek, modern and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that outlets are within walking distance, offer of spa, restaurant and bar. However would have preffered buffet style breakfast. I personally like the location however, being cornered by hotels is a personal preference that I am not most comfortable with - however, I was aware of this. Overall, excellent experience at the property
Stayed 2 nights in Oct 2024

10/10 Excellent

GAVIN, Malibu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed rooms and very attentive/ helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

THAFER, orlanid

Liked: Cleanliness, staff & service, amenities
All great location . Staff . Room
Stayed 2 nights in Sep 2024

10/10 Excellent

KellyAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again :D
Stayed 1 night in Oct 2024

10/10 Excellent

James, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Mai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive, food options were healthy and filling, gym facilities were great
Stayed 3 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
Stayed 6 nights in Sep 2024

10/10 Excellent

Campos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated by Vishwa who was always helpful . Excellent host
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always Always willing to please and solve my requirements.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
modern, clean, great staff,
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Try the COMO Halkin instead.
I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.
Stayed 2 nights in Aug 2024

8/10 Good

Meshal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was too expensive, the elevator was broke, they have limited quantities of iron.
Stayed 11 nights in Aug 2024

10/10 Excellent

Mark, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The room; the service; the location - all are great. When I return to London, this will be my hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shobha

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Francene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful boutique hotel in Mayfair, one of the best neighborhoods in London. Nubu is on the first floor. Spacious and clean rooms.
Stayed 1 night in Jun 2024

6/10 Okay

Marjan

Travelled with partner
The mattress and pillows were uncomfortable Furniture looked old and the price was too high
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Benjamin

Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am always impressed how fresh the owners keep the Metropolitan. Service was also impeccable. Location couldn’t be better.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024