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Carlton Hotel

2.5 star property
Hotel with a 24-hour front desk, near Buckingham Palace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Hotel

Exterior
Front of property
Lobby
Pillow-top beds, in-room safe, desk, WiFi
Reception

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AU$121
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room (Large)

Family Room (Large)

Family Room (Large)

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 5
  • 1 Double Bed OR 3 Single Beds

View all photos for Double Room

Room amenity

Double Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Room amenity

Single Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Pillow-top beds, in-room safe, desk, WiFi

Quadruple Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Pillow-top beds, in-room safe, desk, WiFi

Triple Room

Highlights

Heating
TV
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Double Room
Colliers Hotel
Housekeeping
24/7 front desk
Soundproof rooms
6.0 out of 10, (790)
The price is AU$130
includes taxes & fees
24 Nov - 25 Nov
Colliers Hotel
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About the area

Map
90 Belgrave Road, Victoria, London, England, SW1V 2BJ

What's nearby

  • Victoria Station Travel Information Centre - 10 min walk - 0.9 km
  • Buckingham Palace - 19 min walk - 1.6 km
  • Westminster Abbey - 19 min walk - 1.6 km
  • Big Ben - 4 min drive - 1.9 km
  • London Eye - 6 min drive - 3.0 km

Getting around

  • Pimlico Underground Station - 6 min walk
  • London (ZEP-Victoria Train Station) - 9 min walk
  • London (LCY-London City) - 49 min drive

Restaurants

  • ‪The Gallery - ‬3 min walk
  • ‪Cask Pub & Kitchen Brighton - ‬2 min walk
  • ‪The Queens Arms - ‬4 min walk
  • ‪The Marquis of Westminster - ‬4 min walk
  • ‪Cyprus Mangal - ‬4 min walk

About this property

Carlton Hotel

Hotel near Buckingham Palace
Close to Westminster Abbey and Big Ben, Carlton Hotel has plenty to offer. Guests can connect to in-room WiFi (surcharge).
Other perks include:
  • Express check-out, express check-in and tour/ticket information
  • Smoke-free property, luggage storage and concierge services
  • A 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Carlton Hotel offer amenities, such as safes, WiFi and room service.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Electric kettles, heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per stay)
  • Available in some public areas: WiFi (GBP 5 per stay)

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: GBP 5 per stay (rates may vary)
  • Fee for wireless Internet in public areas: GBP 5.00 per stay (rates may vary)
  • Early check-in fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Alcohol is not served at this property

Property is also known as

Carlton Hotel London
Carlton Hotel Hotel
Carlton Hotel London
Carlton Hotel Hotel London

Frequently asked questions

Is Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Carlton Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Carlton Hotel on 24 Nov 2024 start from AU$120.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Carlton Hotel?

Carlton Hotel doesn't offer parking.

What time is check-in at Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: 4:00 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at Carlton Hotel?

Checkout is at 11 AM.

Where is Carlton Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Westminster Abbey are also within 1 mile (2 km). Pimlico Underground Station is 6 minutes by foot and Victoria Underground Station is 9 minutes.

Carlton Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 92 out of 806 reviews" "
Rating 8 - Good. 237 out of 806 reviews" "
Rating 6 - Okay. 245 out of 806 reviews" "
Rating 4 - Poor. 144 out of 806 reviews" "
Rating 2 - Terrible. 88 out of 806 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

FAHAD ZOHAIB

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good toilet and bath
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. But check-in is only from 2pm
Stayed 1 night in Oct 2024

4/10 Poor

Daljinder

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location. Hotel has no lift so if you want to avoid stairs request room 205. No fridges in the rooms but front desk will hold small things you need to keep cold in their fridge at the reception. Rooms are small. Beds are super uncomfortable and springy. Shower is combined with the toilet and sink, shower curtain will stick to you while you shower. No shampoo, only bar soap, and pink industrial grade soap as body gel. Only one towel per person no hand towel or face towel. They “clean the room” every day but it’s basically re making the bed with the same linen you have sleeping in the duration of your stay. No washed sheets/linen for the duration of your stay, but they do replace your towel. They also don’t clean your bathroom, toilet and won’t change your cups in the room. Carpet is already sticky and smelly they don’t vacuum it during your stay. They have a window with no screen so bugs will come into your room. Room is super out dated but does have a tv from the early 2000’s that you can only see if you’re sitting up. Walls are an extremely dirty with coffee and “other” stains. Fire alarm went off at 6am. Scared the crap out of us. Super loud in the room as they have a mid 1900’s style fire alarm set up in the rooms. We went to front desk for guidance and one other lady had come down and he told us “all good” with no explanation as to why that happened or if there was indeed a fire. All and all location is what matters as when visiting London you aren’t really in your
Stayed 3 nights in Oct 2024

6/10 Okay

Sherry

Stayed 6 nights in Sep 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Amenities, property conditions & facilities
Just pay a bit more and go elsewhere. And I’m not a particularly fussy person.
Stayed 1 night in Oct 2024

2/10 Terrible

Corey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for in London. I mistakenly booked based off of the bad Canadian dollar. Assumed that nightly rentals between $161 and $191 a night would get us a decent hotel. The room was awful. Moldy bathroom, bedroom in need of TLC. Simple as wiping down walls would be a start. Then deal with the paint damage, non working bathroom fan and black mold throughout bathroom. Grout between tiles falling apart leaving major areas for water damage. Nice staff at front desk
Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 5 nights in Sep 2024

2/10 Terrible

Michaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Check the cctv.
Stayed 1 night in Sep 2024

6/10 Okay

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location close to tube station. However felt unsafe in room and someone tries the door handle to get in several times in the night
Stayed 1 night in Aug 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms not cleaned, bed not made, bins not emptied dirty towels not taken away.
Stayed 3 nights in Aug 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good stay
Was a good stay Wifi is a extra cost
Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Liked: Staff & service
The cleanliness in the bathroom was Disgusting. Especially to soap dispenser in the shower. It needed replaced rather cleaned. The mattress wasn't great either. The pillows looked old although the linen was clean. I was on the fifth floor so be aware that there is no lift.
Stayed 2 nights in Jul 2024

8/10 Good

Ruud

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, hotel is simple, fit for purpose.
Stayed 1 night in Jul 2024

10/10 Excellent

CLARISA BONGRAM

Liked: Cleanliness, staff & service, property conditions & facilities
What i love most about the property is its unique nature, clean and it's accessibility.
Stayed 1 night in Jul 2024

10/10 Excellent

Bobbi

Stayed 1 night in Jul 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Property conditions & facilities
Location was good for bus route to go see nearby attractions and close to Victoria station. No elevator so if you have luggage or mobility issues it is not ideal. Room was dated but clean. Bed was comfortable. No air condition. It was ok for one night on a stop over. Would not book any longer.
Stayed 1 night in Jul 2024

2/10 Terrible

Ipek

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
So much noises, could not sleep at all
This was my 3rd stay in this hotel and my last stay was the most terrible. All 3 times they gave me the same bedroom which is 202. Just stay away from that room! There was lots of noises from 11pm until 1 pm and the noises start again at 5 am in the morning!!!!!! I think it was staff, doing some kind of cleaning. Or coming from the other rooms. Either way, you can hear all the noises coming from everywhere. No way we could sleep.
Stayed 2 nights in Jul 2024

6/10 Okay

Bashir

Travelled with family
Liked: Staff & service, amenities
The room was too small also the toilet was too small.
Stayed 2 nights in Jul 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
in a very nice area with more than enough shops and restaurants nearby, a nice distance to places like the O2, No10 or the houses of Parliament. overall a solid hotel for a lone traveler just looking to see the main london atttactions.
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but comfortable.
It was very nice , it was a little strange upon arrival I was asked to provide passport details and address in order to check in , the receptionist was very friendly and helpful. Overall it was a very nice place to stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Service was poor and unhelpful when we asked for anything. Location was great, but accommodations was old small, bathroom was lacking a proper shower.
Stayed 3 nights in Jul 2024

2/10 Terrible

Dave

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tiny, the en suite was like something from a caravan, and the room smelled. It was grubby and unclean. I got very little sleep due to the communal toilet being next to my room and it being used all through the night. It was cheap, and I guess you get what you pay for, so probably my fault for booking it in the first place.
Stayed 1 night in Jul 2024

6/10 Okay

Sophie

Disliked: Amenities, property conditions & facilities
.
Stayed 8 nights in Jun 2024

4/10 Poor

Lange

Stayed 3 nights in Jul 2024

6/10 Okay

Holly

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5