Prime Inn Hotel

2.5 star property
Hotel with a 24-hour front desk, near Marble Arch

Photo gallery for Prime Inn Hotel

Exterior
Electric kettle
Reception
Iron/ironing board, free WiFi, bed sheets
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

Double Room

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Twin Room

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Electric kettle
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
92 Sussex Gardens, London, England, W2 1UH

What's nearby

  • Hyde Park - 8 min walk - 0.7 km
  • Marble Arch - 14 min walk - 1.2 km
  • Oxford Street - 4 min drive - 2.1 km
  • Royal Albert Hall - 5 min drive - 2.5 km
  • Buckingham Palace - 6 min drive - 4.0 km

Getting around

  • Paddington Underground Station - 4 min walk
  • London Paddington Station - 5 min walk
  • Heathrow Airport (LHR) - 48 min drive

Restaurants

  • ‪Bonne Bouche Catering - ‬3 min walk
  • ‪Mihbaj - ‬4 min walk
  • ‪The Heron - ‬4 min walk
  • ‪It's All Greek to Me - ‬2 min walk
  • ‪Fountains Abbey - ‬2 min walk

About this property

Prime Inn Hotel

Hotel near Marble Arch
Close to Baker Street and Madame Tussauds Wax Museum, Prime Inn Hotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Tour/ticket information, luggage storage and smoke-free property
  • A 24-hour front desk and a front desk safe
Room features
All guest rooms at Prime Inn Hotel offer amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Classic Hotel London
London Classic Hotel
London St Giles Hotel
St Giles Hotel London
St Giles London - St Giles Classic Hotel England
Classic Hotel
Prime Inn Hotel Hotel
Prime Inn Hotel London
Prime Inn Hotel Hotel London

Frequently asked questions

Is Prime Inn Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prime Inn Hotel?

Limited spots are available.

What time is check-in at Prime Inn Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Prime Inn Hotel?

Checkout is at 11:00 AM.

Where is Prime Inn Hotel located?

Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park, Marble Arch and Kensington Gardens. Kensington High Street and Baker Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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Prime Inn Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 126 reviews
Rating 8 - Good. 50 out of 126 reviews
Rating 6 - Okay. 41 out of 126 reviews
Rating 4 - Poor. 12 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

Tolle Lage, aber sehr einfaches und altes Hotel. Wenn man nur zum Übernachten da ist, ist es völlig ok. Sehr nette Mitarbeiter. Wir kommen gern wieder
Stayed 5 nights in Apr 2022

2/10 Terrible

Nicole

Disliked: Cleanliness
Stayed 1 night in Mar 2022

6/10 Okay

Michele

Disliked: Cleanliness, property conditions & facilities, room comfort
Grubby not been cleaned
This is a really basic hotel - it's a room with a cupboard doing an impression of a bathroom. The room was tired and grubby and the floor was rotten and looked like it hadn't been cleaned at all this year! The shower was cold and they told us there would be no breakfast served due to covid!?? So the breakfast we'd paid for, we didn't get! The walls were so thin that we could here every noise from the family staying in the next room. If you want to literally just have somewhere to lay your head this is ok otherwise stay somewhere else. Surprised Hotels.com advertise this hotel!!
Stayed 2 nights in Dec 2021

6/10 Okay

Kathryn

Liked: Cleanliness, property conditions & facilities
Good for the price
For the price the beds were nice, comfortable and clean But the bathroom was a joke, the toilet leaked and although I reported it ,it wasn’t sorted, so we had to put towels on the floor and the hot water took about 10 minutes to come through. The shower had a horrible rusty shower hose and shower shelves
Stayed 2 nights in Dec 2021

2/10 Terrible

Nicola

Disliked: Staff & service
Stayed 2 nights in Dec 2021

8/10 Good

Agnelo Alexandre

Stayed 1 night in Dec 2021

4/10 Poor

Sean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Quality
No Towels, dirty sheets and the sink was standing in your space for your legs when you are going to the loo...
Stayed 1 night in Oct 2021

4/10 Poor

Simone Toftager

Disliked: Property conditions & facilities
Venligt og hjælpsomt personale i receptionen. Som sådan, var der rent og pænt. Men værelsets stand var desværre meget dårligt.
Stayed 3 nights in Oct 2021

2/10 Terrible

Jamel

Stayed 1 night in Oct 2021

8/10 Good

Raymond

Just what I expected
Booked in on Friday 27th Aug and just what I expected from a 2* hotel. friendly staff, no breakfast due to Covid.....Wait other places are open!!!! Good location and plenty of places to eat.
Stayed 1 night in Aug 2021

4/10 Poor

Helen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

PsPamela

Nice location, clean room, hairdryer not working.
Stayed 3 nights in Dec 2020

10/10 Excellent

Nicholas

better than expected
This is a brilliant little budget hotel, guy on reception friendly and helpful and the room was massive! Only complaint was being charged £15 to park on the completely empty road outside which the guy put straight in his pocket!
Stayed 1 night in Jun 2020

6/10 Okay

Mahnaz

Stayed 4 nights in Jun 2020

8/10 Good

Sidsel Pultz

nice stay Will come again.
Very Nice stay in the familyroom on top floor. Only bad thing, the Windows was in a very bad condition. Overall lovely stay with my sister, mother and grandmother.
Stayed 2 nights in Feb 2020

6/10 Okay

Lena

Stayed 3 nights in Feb 2020

6/10 Okay

Juse

Bello lo stile classico, camera tripla un po' piccola, colazione molto buona. Nel complesso servizi non eccelsi ma essenziali. Ottima la posizione a 5 minuti da Paddington Station. Unica nota negativa il dover aspettare 10 minuti fuori dall'Hotel una sera alle 20 in quanto il personale della reception era momentaneamente uscito. Ma stia scherzando?
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Room comfort
(1) location is good. (2) staff are nice and helpful, (3) the breakfast room is very small and always crowdy, (4) breakfast is of low standard, (5) wifi is stable, (6) the family room is tiny but warm
Stayed 4 nights in Dec 2019

6/10 Okay

Rie, Tokyo

お金をかけずに滞在するのであれば良いのではないでしょうか。ホテルでの寛ぎは期待しないでください。また、重いスーツケースを持った旅行者には不向きです(エレベーターがありません)
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

If you're offered room no. 2 dont take it, it's a dungeon & should never be classed as a bedroom. Breakfast is very basic unless you like cake.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

De ontbijtzaal was aan de te kleine kant. Niet alle gasten konden sochtends tegelijk plaats nemen. Ontbijt daarentegen was prima.
Stayed 3 nights in Nov 2019

8/10 Good

Fan

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Customer service deserves full 5 stars! Good location. Nice breakfast. One should take into consideration that this hotel has steep stairs, very narrow and soft beds, poor isolation from windows and door. However, a good choice among hotels in this class and this location.
Stayed 3 nights in Nov 2019

8/10 Good

Manuela

Stayed 4 nights in Nov 2019