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Great St Helen Hotel

4.0 star property
Eco-certified hotel in London with a 24-hour front desk

Photo gallery for Great St Helen Hotel

Front of property
Economy Inside Double | Bathroom
Business centre
Double Lower Ground
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services
The current price is AU$255
includes taxes & fees
29 June - 30 June

Room options

View all photos for Double Lower Ground

Double Lower Ground

Double Lower Ground

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double Room

City Double Room

City Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Inside Double

Economy Inside Double

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Electric kettle
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
36 Great St. Helens, London, England, EC3A 6AP

What's nearby

  • Liverpool Street - 3 min walk - 0.3 km
  • Tower of London - 11 min walk - 0.9 km
  • London Bridge - 13 min walk - 1.2 km
  • Tower Bridge - 16 min walk - 1.3 km
  • St. Paul's Cathedral - 16 min walk - 1.4 km

Getting around

  • Liverpool Street Station - 5 min walk
  • Liverpool Street Underground Station - 5 min walk
  • London (LCY-London City) - 29 min drive

Restaurants

  • ‪Sushisamba - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Haz Restaurant - ‬1 min walk
  • ‪Kings Arms - ‬4 min walk
  • ‪Pret a Manger - ‬1 min walk

About this property

Great St Helen Hotel

Upscale eco-certified hotel near Liverpool Street
Close to London Bridge and Tower of London, Great St Helen Hotel provides amenities such as a business centre. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A lift, a front desk safe and a 24-hour front desk
  • Smoke-free property and luggage storage
Room features
All guest rooms at Great St Helen Hotel feature perks, such as air conditioning, as well as amenities, such as free Internet and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, LED light bulbs and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish, Russian

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Great St Helen Hotel Hotel
Great St Helen Hotel London
Great St Helen Hotel Hotel London

Frequently asked questions

Is Great St Helen Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Great St Helen Hotel?

As of 23 June 2025, prices found for a 1-night stay for 2 adults at Great St Helen Hotel on 6 July 2025 start from AU$312.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Great St Helen Hotel?

This hotel doesn't offer parking.

What time is check-in at Great St Helen Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Great St Helen Hotel?

Checkout is at 10:30 AM.

Where is Great St Helen Hotel located?

Located in London City Centre, this eco-certified hotel is within a 5-minute walk of The Gherkin and Liverpool Street. Tower of London and Brick Lane are also within 15 minutes. Liverpool Street Underground Station is only a 5-minute walk and Aldgate Station is 7 minutes.

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Great St Helen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 26 out of 88 reviews
Rating 8 - Good. 29 out of 88 reviews
Rating 6 - Okay. 16 out of 88 reviews
Rating 4 - Poor. 10 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Very close to Liverpool St station. Nice friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Delwar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good location, friendly staff

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel in a good location in city.
Stayed 3 nights in Feb 2023

6/10 Okay

vijay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Convenient location for business trip. Comfortable and good value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.
Stayed 1 night in Nov 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a trip to london
Stayed 3 nights in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple place but pleasant

8/10 Good

Maria E

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient location

Great location but quite tight in space around bed and shower room.
Stayed 1 night in Jan 2023

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Good room for an overnight stay, fridge is a great touch. Noisy area at the moment due to skyscraper being constructed but apart from that, nice stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought it was great
Stayed 1 night in Nov 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Reminded me of the house in up in between the sky scrappers loved it
Stayed 1 night in Mar 2023

8/10 Good

james

Liked: Cleanliness, staff & service
Nice. But tiny room!
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Disliked: Room comfort

Tiny room

Smallest hotel room I've ever stayed in. No desk so unable to work. Good location but impractrical room. Would not stay again
Stayed 1 night in Jul 2023

6/10 Okay

William

Liked: Cleanliness, staff & service

It's a 2 star and small

It's a nice 2-star hotel at best. Your paying for the location that's all. The room was very small and straight off the reception. It was basic and uncomfortable but it was at least clean.
Stayed 1 night in May 2023

8/10 Good

Mark

Liked: Cleanliness, amenities
Furniture a little dated / worn, and door handle to room was falling off. Clean, functional, but a little 'unloved'.
Stayed 1 night in Feb 2024

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Great location. Lift broken so had to lug suitcases up and down stairs 2 flights. Air conditioning shut off every 3 hours so would wake up in the night very warm and have to restart it. Snug but had everything we needed including a small fridge. Shower was great.
Stayed 4 nights in Jun 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising
Stayed 3 nights in Apr 2023

2/10 Terrible

Coralie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.
Stayed 3 nights in Jan 2024

8/10 Good

Abdelrahman

Liked: Cleanliness, staff & service, property conditions & facilities
The bed or mattress is not very much comfortable
Stayed 2 nights in Mar 2023

2/10 Terrible

Joanna

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

No window in room !

Room had NO WINDOW , but that was not mentioned on room info when i booked . Bed up against a wall, bathroom had a window. Room was roasting , very misleading to sell a windowless room without telling prople
Stayed 1 night in Jul 2023

8/10 Good

Minna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025