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Norfolk Inn Paddington

3.0 star property

Photo gallery for Norfolk Inn Paddington

Exterior
Reception
DVD player
Twin Room
Reception

Reviews

4.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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Single Room

Single Room

Highlights

Private bathroom
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Bathroom

Double Room

Highlights

Private bathroom
Coffee/tea maker
  • 23.1 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

Map
Norfolk Square, 6-8, London, ENG, W2 1RS

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Marble Arch - 13 min walk - 1.2 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • Paddington Underground Station - 1 min walk
  • London Paddington Station - 2 min walk
  • London (LCY-London City) - 65 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬2 min walk
  • ‪Angus Steakhouse - ‬1 min walk
  • ‪The Bear (Craft Beer Co.) - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬2 min walk

About this property

Norfolk Inn Paddington

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, Norfolk Inn Paddington provides a garden, dry cleaning/laundry services and a business centre.
Other perks include:
  • A front desk safe, concierge services and a porter/bellboy
  • A reception hall, luggage storage and a 24-hour front desk
  • A lift
  • Guest reviews say good things about the helpful staff
Room features
All guestrooms at Norfolk Inn Paddington boast comforts such as high-speed Internet and room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • Cable channels, DVD players and coffee/tea makers

Languages

English, German, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 4 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Room service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London

Frequently asked questions

Is Norfolk Inn Paddington pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Norfolk Inn Paddington?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Norfolk Inn Paddington?

Checkout is at 11:00 AM.

Where is Norfolk Inn Paddington located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

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Norfolk Inn Paddington Reviews

Reviews

4.8
Rating 10 - Excellent. 34 out of 616 reviews
Rating 8 - Good. 98 out of 616 reviews
Rating 6 - Okay. 144 out of 616 reviews
Rating 4 - Poor. 134 out of 616 reviews
Rating 2 - Terrible. 206 out of 616 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christo

Disliked: Cleanliness, staff & service, property conditions & facilities
Not even close to what was advertised

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 6 nights in Nov 2024

8/10 Good

Lira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this inn and the bed was wide enough and was tidy well.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Absolutely disgusting don’t waste your time booking.
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING DO NOT BOOK THIS ONE

It was dirty the worst place i ever been the bed was stained there ware insekts was only there 2 min before i started looking for a new hotel i don’t recommend at all the worst one ever i wouldn’t even wish that upon my enemies to have room like that
Stayed 4 nights in Nov 2024

2/10 Terrible

Oscar Karl Gustav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was looking awful. The room was in poor shape and ain’t gonna talk about the toilet in the room..
Stayed 1 night in Nov 2024

2/10 Terrible

Camille

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mould on the walls, I absolutely do not recommend it.
Stayed 1 night in Nov 2024

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be going there again the front dest staff rude and not clean
Stayed 1 night in Nov 2024

2/10 Terrible

Gerard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews were spot on. This hotel is dire.
Stayed 1 night in Jul 2024

6/10 Okay

Col Yakubu

Liked: Cleanliness, amenities, property conditions & facilities
More efforts on maintenance
Stayed 9 nights in Oct 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!

The rooms were tiny, run down with windows that did not close, the room smelled, it was in poor decorative order, there was a water pump or something in the room which kept coming on during the night, the rooms were on the 4th floor with steep narrow and winding stairs to them, really difficult to carry your bags upstairs.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

Dreadful condition. Dirty, unkept. No lift. Felt unsafe. Avoid at all costs.
Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible disgusting filthy hotel- DO NOT STAY

Absolutely filthy, dirt, urine stains on bedding, urine smell in room. Revolting bathroom, dirt everywhere. Windows cracked and covered in dirt. Do not stay here. We had to find another hotel as it’s not fit for purpose. Images on the hotel advertisement are not for this hotel they are fake. Worst hotel I have ever seen.
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
Stayed 2 nights in May 2024

2/10 Terrible

Louise

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL, EXTREMELY DIRTY AND FULL OF BUGS. We booked last minute due to train cancellations so were desperate and booked the first hotel we found that was close to the station. The bathroom was full of black mould, we didn't feel comfortable using the shower as it was so dirty. We went out to buy dry shampoo rather than showering there. There were cockroaches everywhere too. AVOID
Stayed 1 night in Dec 2024

6/10 Okay

Nelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff very nice
Stayed 3 nights in May 2023

2/10 Terrible

Beth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awful, unclean, incredibly hot, none of the provisions that were listed. Water was scolding hot.
Stayed 1 night in Oct 2024

2/10 Terrible

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 10 minutes before leaving! This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
Stayed 2 nights in Jul 2024

2/10 Terrible

Ralfs

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor place
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Claims 2 stars, should be zero.
Stayed 4 nights in Aug 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
nice people...but i had to ask for a chair (there was none in the room) and for a water glass (there was none ... and he gave me a cardboard coffee cup)...room was cleaned only once in a six night stay, and then the maid left the dirty wet towels on the floor and did not even replace the toilet paper (which i had to ask for)....lumpy creaky bed
Stayed 6 nights in Oct 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
It's wasn't what I expected and it' was unexpectedly rooms I took photos of prove it's not worth the money.
Stayed 1 night in Oct 2024

2/10 Terrible

Tiffanie Maye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I’ve been

The worst hotel. Old, small stairs, no lift, felles toilet on the third floor, room is small, walls and windows were broken, mye støy, broken electric fan. We change our room to the Ground floor with own bathroom and tiny fan. Område er utrygt and you can smell weeds around the area. Not worth the price, although its located close to the train station.
Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work, bathroom needed a good scrubbing, there was not tea/coffee in room, reception were unhelpful to the point of being surly and sour, did raise matters with reception who merely said they would have to see their manager who was not around - this hotel needs to be inspected by the health authority - avoid at all costs you are better off sleeping rough than staying here
Stayed 1 night in Oct 2024

6/10 Okay

Harish

Disliked: Property conditions & facilities

Norfolk inn

Convenient hotel near to Paddington station and walkable to my place of work. I was out all day and night so can’t really judge it. But a tired hotel in need of a makeover.
Stayed 4 nights in Jun 2023