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The Omega

3.0 star property
Victorian hotel in London with a 24-hour front desk

Photo gallery for The Omega

Property entrance
Check-in/check-out kiosk
Double Room
Breakfast area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room (4th Floor, Stair Access Only)

Single Room (4th Floor, Stair Access Only)

Single Room (4th Floor, Stair Access Only)

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Laptop workspace
  • 6 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Laptop workspace
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Laptop workspace
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

Courtyard by Marriott London Heathrow Airport

Heathrow Villages
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,184 reviews
The price is AU$209
includes taxes & fees
22 June - 23 June
Courtyard by Marriott London Heathrow Airport
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About the area

Map
136 Sussex Gardens, London, England, W2 1UB

What's nearby

  • Hyde Park - 6 min walk - 0.5 km
  • Marble Arch - 12 min walk - 1.0 km
  • Oxford Street - 4 min drive - 2.0 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 6 min drive - 3.1 km

Getting around

  • Paddington Underground Station - 3 min walk
  • London Paddington Station - 4 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪Angus Steakhouse - ‬5 min walk
  • ‪Sawyers Arms - ‬3 min walk
  • ‪Bonne Bouche Catering - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk
  • ‪Mihbaj - ‬4 min walk

About this property

The Omega

Hotel near Hyde Park
Close to Marble Arch and Kensington Gardens, The Omega has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a 24-hour front desk and tour/ticket information
  • Luggage storage, smoke-free property and coffee/tea in reception
  • A front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The Omega offer thoughtful touches, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 30 per night)

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
All guests, including children, are required to present a valid government-issued ID card or passport at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Omega Hotel
Omega Hotel London
Omega London
The Omega Hotel London, England
The Omega Hotel London
The Omega Hotel
The Omega London
The Omega Hotel London

Frequently asked questions

Is The Omega pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Omega?

Self-parking is available for GBP 30 per night.

What time is check-in at The Omega?

Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Omega?

Checkout is at 11 AM.

Where is The Omega located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.

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The Omega Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 518 reviews
Rating 8 - Good. 278 out of 518 reviews
Rating 6 - Okay. 118 out of 518 reviews
Rating 4 - Poor. 28 out of 518 reviews
Rating 2 - Terrible. 11 out of 518 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Valbon

Very small no elevator
Stayed 1 night in May 2025

8/10 Good

Stephanie Birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly at all times, we felt very comfortable!
Stayed 6 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay in a handy location close to Paddington. Rooms are what they are but looked to have been recently decorated. Breakfast was adequate and in my experience an unusual extra. Would stay again.
Stayed 3 nights in Sep 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
2 night stay very good value for money
Stayed 2 nights in Oct 2023

10/10 Excellent

Hwee Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I was extremely grateful that The Omega’s flexibility for early check in upon request was a significant plus, allowing me to settle comfortably from a very early morning arrival . The front desk staffs as well as breakfast attendant are all very warm and friendly, creating a welcoming experience for me . As per described, The Omega is very convenient and accessible, making it very easy to explore surrounding area and access transportations. Overall I had a positive experience and a satisfactory stay. The combination of friendly and helpful staff, comfortable stay and convenient location near Paddington station, makes it an excellent choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff Considering great bustling location, peaceful at night, slept with windows open!
Stayed 2 nights in Oct 2023

8/10 Good

SUGURU

Liked: Cleanliness, staff & service, amenities
The staff was very friendly. The room was smaller than expected, but it was clean and I had no problems staying there. Amenities were shampoo, conditioner, and soap, so I recommend bringing your own. Thank you.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

The room was clean with sufficient room for a short break. Only aspect that could be better having tea and coffee in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to rebook at the last minute and loved our week at the Omega. The bathroom is very small, but the beds are great, it's quiet, the staff are friendly, breakfast is plentiful and the location is extremely convenient. Thanks for a great stay!
Stayed 7 nights in Jul 2023

10/10 Excellent

Oska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Really lovely stay, staff were fantastic in particular the manager who was so attentive, had a mini panick attack thinking I’d had something stolen from my room and he was phenomenal about it, checked cameras and provided reassurance- turns out it was my forgetfulness in leaving the item at a previous location. The room was immaculately clean, comfy and excellent value for money. Would highly recommend staying here as it’s a great location and the staff are amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location & friendly staff

Convenient location so close to paddington station, nice short walk to hyde park. Yes bathroom tiny but we read those reviews before booking and is manageable for a couple days, especially if you dont spend much time in the hotel anyway. Excellent service from the reception and the ladies who do the breakfast service. We had an amazing time in london and are happy we stayed in this hotel!
Stayed 2 nights in Mar 2024

4/10 Poor

Peter

Disliked: Staff & service, amenities, property conditions & facilities
3 flights of stairs with suitcases - no lift and the bathroom was a modular one - no space
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I was looking for! Thank you
Stayed 3 nights in Aug 2023

4/10 Poor

John

Liked: Cleanliness
Disliked: Room comfort
Hotels in good location and is clean and well kept. Good bed. However, for the price there are no extras such as tea and coffee in rooms, limited TV service, poor toiletries, etc. the room was very basic. No lift - not good if you have baggage.
Stayed 1 night in Nov 2022

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
The price was great for London. It was super close to the rail. Additionally, it was right next to the Hop on Hop off bus line. Just know this: the room is very small. The bathroom made me feel like I was in a camper/ RV. But, if you want high quality accommodations in London, you would spend much more. Next time I will probably splurge.
Stayed 2 nights in Jul 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities

Satisfactory

The hotel is clean, the room was fine, maybe the toilette feels a bit claustrophobic but it's functional. The hotel doesn't an elevator. Not an issue for me, but ask for a room at the lower floors if that is an issue for you. Breakfast was also all right, not the best but also not bad. Overall a pleasant stay.
Stayed 1 night in Jun 2023

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms have no A/C and are incredibly warm. Also bathroom was very small.
Stayed 2 nights in Jul 2022

10/10 Excellent

Simon

Liked: Amenities
Good but I forgot to check accessibility to upper floors . As there were no lifts I struggled with my bad knees. My fault, not the hotel
Stayed 2 nights in Dec 2023

4/10 Poor

Gabriel

Disliked: Staff & service, room comfort

No air conditioning!

There is no air conditioning so even with a simple 20 degrees celsius the room was too warm. The windows are very thin so noise of the night made it very hard to sleep. Staff very friendly and free breakfast was more than welcome
Stayed 4 nights in Sep 2023

6/10 Okay

Anastasia

Liked: Cleanliness, staff & service
It was clean, small but just big enough for one person. One huge inconvenience- no lift and if your room is on the 4th floor like mine was it’s a hell of a climb. The staff on duty offered help to carry suitcases though. I walked so much in London that after I want able to go down and back up again for tea or coffee which is on the ground floor. Maybe top floor rooms should have these in the room. Good
Stayed 3 nights in Dec 2023

4/10 Poor

Belinda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I know as an American my expectations for hotels are different, but my stay here was unacceptable. Part of it was my fault, I should have checked if they had AC, but being given two towels when two people are staying in the room is not okay. No other linens were given either, thankfully we had sponges for washing. The check in process was long and we were given a room already occupied and had to wait until they sorted it out. If you just want a bed and a tiny shower/toilet this will be the place for you, but if you’re looking for amenities and services, keep looking.
Stayed 2 nights in Jul 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I very much enjoyed my stay at the Omega. It's location is extremely convenient, a five minute walk to Paddington station and a ten minute walk in the opposite direction to Kensington Gardens. Around the corner are handy shops, pubs and restaurants. The staff were pleasant enough and helpful, the breakfast was filling (fruit, yoghurt, boiled egg, cereals, various breads/toast cheese/meats tea/coffee). One thing to watch out if you're not able bodied or have trouble with stairs there is no lift/elevator, I'm not sure there are enough staff to help with luggage either. I was upgraded to a double room, which I was grateful for, but it was still smaller than expected. I'm 5'10 and the bed and shower felt small, if you're of bigger stature you may struggle. My room was clean and more than serviceable, towels and sheets were changed daily, the wifi was strong and worked well. My room faced the street and was quite noisy so I was glad to have earplugs with me. I always bring earplugs to any new place I stay, because you just never know. Overall I would highly recommend this no-frills hotel for a night or two. You're not going to get pampered, but you'll get a clean room, hot shower, comfortable bed and hearty breakfast. I'll definitely be coming back. I used to stay at the trendy Pilgrim around the corner, but I got pretty much the same experience at the Omega for half the price. 1) Bring earplugs 2) Be prepared to carry luggage upstairs. Hope this review helps!
Stayed 2 nights in Apr 2024

6/10 Okay

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Dion

Stayed 1 night in Nov 2024

6/10 Okay

Huw

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024