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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention centre in London City Centre with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Minibar, in-room safe, desk, blackout curtains
Exterior
Front of property
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AU$231
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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The price is AU$245
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
18-30 Lexham Gardens, London, England, W8 5JE

What's nearby

  • Imperial College London - 11 min walk - 1.0 km
  • Kensington High Street - 12 min walk - 1.0 km
  • Natural History Museum - 14 min walk - 1.2 km
  • Royal Albert Hall - 18 min walk - 1.6 km
  • Hyde Park - 3 min drive - 2.1 km

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London (LCY-London City) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Upscale hotel near Kensington High Street
Located close to Imperial College London and Natural History Museum, The Park City Grand Plaza Kensington provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
You'll also find perks such as:
  • Continental breakfast (surcharge), a 24-hour front desk and concierge services
  • A lift, a banquet hall and a front desk safe
  • Luggage storage, multilingual staff and tour/ticket information
  • Guest reviews say great things the overall value, helpful staff and proximity to public transport
Room features
All 76 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and minibars. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch TVs with satellite channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is The Park City Grand Plaza Kensington pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on 24 Nov 2024 start from AU$230.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park City Grand Plaza Kensington?

This hotel doesn't offer parking.

What time is check-in at The Park City Grand Plaza Kensington?

Check-in start time: 2:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Park City Grand Plaza Kensington?

Checkout is at 11 AM.

Where is The Park City Grand Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road, Kensington High Street and Natural History Museum. Kensington Gardens and Imperial College London are also within 15 minutes. Earl's Court Station is 8 minutes by foot and Gloucester Road Underground Station is 9 minutes.

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Staff were rude every time we interacted with them, the room was exceptionally noisy. Either someone inside the hotel or just outside played Indian music until 2am every night of our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all do lovely, the room was exactly what we needed and looked just like the photos, very clean and most importantly very safe and close to trains and buses
Stayed 6 nights in Oct 2024

10/10 Excellent

David, Charleston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a very pretty street convenient to the Underground and traveling from Heathrow. Easy walk to sights around Kensington.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arsine

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachna

Stayed 1 night in Oct 2024

10/10 Excellent

Liz

The staff was welcoming and so helpful with directions to places I wanted to visit. It was a short but sweet stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Estrella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most of the tourist places, to train station and to restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was decent and reception staff were fine but for some reason the hotel tried to take funds before my arrival, which I wasn’t able to authorise with my bank, also I had t anticipated this as this was not part of the agreed booking through Expedia. When I arrived at the hotel they had cancelled my booking and Tina the reservations manager didn’t come out and speak to me directly but when the reception staff asked her about the reservations she said “the woman doesn’t have any money so I cancelled her booking” and she made other unpleasant remarks which is just unprofessional and frankly put the lady at reception in an uncomfortable position. I checked my Expedia messages and I had received a message that morning but I was at work so hadn’t seen the message. If she had telephoned I would have been able to have a conversation. I appreciate hotels may have admin procedures but to travel to London and arrive at the hotel and be treated disrespectfully sadly took the edge of enjoying the break.
Stayed 2 nights in Oct 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a little off the beaten path.. so we used taxis for getting around, disappointed with the attitude when we arrived early from the desk clerk. Very noisy alarms went off 3 times (in the middle of the night) they just shrugged it off.... very strange - i would not stay here again, they said the restaurant opened at 7:30 a.m - it never opened... i would definitely NOT GO BACK
Stayed 2 nights in Oct 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was not very good
Stayed 2 nights in Oct 2024

2/10 Terrible

Simeon Leandro

Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Oct 2024

10/10 Excellent

gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best house cleaning staff i ever seen the place is spotless i have stayed at 5 star hotels that staff was not as attentive
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The man at the desk when we arrived was not very friendly, it seemed like we were bothering him. The only nice thing he did for us was the first room we had the air conditioning would not work. The man at the desk did give us another room. The same man was at the desk for checkout, he again was very unfriendly. He did not ask how our stay was or even thank us for staying. The other people at the desk were very friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and incredibly convenient hotel in South Kensington. Walking distance to the Tube, Kensington Gardens, the Museum of Natural History, Notting Hill, and Knightsbridge. The hotel is in a lovely and quiet street off Cromwell Road (which is busy), the staff is very helpful and accommodating, the hotel is simple and clean, and the rooms are spacious. An excellent experience
Stayed 2 nights in Oct 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024

6/10 Okay

Katharine

Disliked: Cleanliness, amenities
The carpet in my floor was filthy and there was mold in my bathroom!
Stayed 4 nights in Oct 2024

6/10 Okay

Man Yau

Travelled with family
Disliked: Cleanliness
Better use the Earl Court underground station
Stayed 1 night in Oct 2024

10/10 Excellent

christine m, fair haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Kensington palace and tube to Heathrow
Stayed 5 nights in Oct 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our five night stay, we returned from sightseeing to a spotless room. Earls Court tube was an eight minute walk, and plenty of quick food options, and a few restaurants, along with an M&S for waters or snacks. Desk clerk was efficient checking in and out, and we were grateful for an early checkin. Our room 104 was a little noisy, since it faced the street, and people commuting and conversing late at night or early in AM was annoying.
Stayed 5 nights in Sep 2024

10/10 Excellent

Coleen, Aberdeen

Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Got there after difficult day of travel and was shown to a below ground room. In the morning there were no options for breakfast other than the $20 buffet. Also, the coffee pot had a six inch cord which could not be plugged into an outlet from a table or counter. We had to turn a wastebasket on its side. Just a lees than enjoyable one-night stay.
Stayed 1 night in Sep 2024

4/10 Poor

Harman

Disliked: Property conditions & facilities
Good location The elevator was out of service for 4 days
Stayed 5 nights in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness
Nice walkable neighborhood. Staff were poorly trained
Stayed 3 nights in Sep 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
2:30 PM
Check-Out Time
11:00 AM
Star Rating
4.0