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The Pilgrm Hotel

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hyde Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pilgrm Hotel

Reception
Front of property
Restaurant
Single Room
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Free WiFi
The price is AU$215
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • 8 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Bunk Bedroom

Bunk Bedroom

Bunk Bedroom

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Hairdryer
Private bathroom
Digital channels
  • Sleeps 2
  • 1 Single Bunk Bed
Front of property

St. David's Hotels

Free WiFi
24/7 front desk
8.0 out of 10, Very good, (452)
The price is AU$373
includes taxes & fees
28 Dec - 29 Dec
St. David's Hotels
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About the area

Map
25 London Street, London, England, W2 1HH

What's nearby

  • Hyde Park - 7 min walk - 0.6 km
  • Marble Arch - 17 min walk - 1.5 km
  • Oxford Street - 4 min drive - 2.3 km
  • Kensington High Street - 5 min drive - 2.4 km
  • Buckingham Palace - 7 min drive - 4.2 km

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London (LCY-London City) - 52 min drive

Restaurants

  • ‪Hilton London Paddington Dining & Drinks - ‬2 min walk
  • ‪Angus Steakhouse - ‬2 min walk
  • ‪The Bear - ‬2 min walk
  • ‪Sawyers Arms - ‬1 min walk
  • ‪Bonne Bouche Catering - ‬2 min walk

About this property

The Pilgrm Hotel

Hotel near Hyde Park
Marble Arch and Kensington Gardens are located near The Pilgrm Hotel, which provides a coffee shop/cafe, a bar and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), smoke-free property and luggage storage
  • A water dispenser, coffee/tea in reception and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 73 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with digital channels
  • Limited housekeeping and electrical adapters/chargers

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 18.50 for adults and from GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

Is The Pilgrm Hotel pet-friendly?

Yes, The Pilgrm Hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Pilgrm Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on 5 Jan 2025 start from AU$215.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pilgrm Hotel?

The Pilgrm Hotel doesn't offer parking.

What time is check-in at The Pilgrm Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Pilgrm Hotel?

Checkout is at noon.

Where is The Pilgrm Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 566 reviews" "
Rating 8 - Good. 184 out of 566 reviews" "
Rating 6 - Okay. 82 out of 566 reviews" "
Rating 4 - Poor. 41 out of 566 reviews" "
Rating 2 - Terrible. 20 out of 566 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Very clean and the staff were very friendly and welcoming. The convenience of being close to Paddington station and the underground was especially useful. Only stayed for a night and suited us very nicely. The price was very reasonable considering the area.
Stayed 1 night in Dec 2024

4/10 Poor

Mike

Stayed 1 night in Nov 2024

10/10 Excellent

Shizuka

Stayed 2 nights in Nov 2024

6/10 Okay

Mandy

Stayed 2 nights in Nov 2024

6/10 Okay

Noah

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

vanessa

Disliked: Amenities, property conditions & facilities
Avoid this place! You will not get what you paid for! Don’t fall for the pictures in the website! Their excuse will be “ we have 78 different rooms” the hallways have a smell to them. Not to mention, they never responded to my emails or whats app text before I got there. False advertisement!

10/10 Excellent

James

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our second stay at the pilgrm we had a room that faced the street. There was noise from the people outside on the street until very late. The window was not soundproof at all. Our earlier stay had a window opening on an allyway and it was much quieter. Hotel is very close to Paddington Ststion and lots of restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hreat spot 2 min walk to paddington station
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go wrong with a property so close to so many different transportation options that has its own coffee bar, own restaurant with outstanding food, and excellent customer service. When I go back in 2025 to London I will do what I can to secure a room at the pilgrim again.
Stayed 7 nights in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
The room was decent enough, but the hotel was noisy and terribly overpriced. Particularly off putting was their “mandatory” online check in, not only requiring the resending of sensitive data (credit card details, passport numbers), but making you feel like they were doing you a favour by letting you stay at their hotel.
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was very small by North American standards but was well equipped with all essentials. There is no sit down space except the bed itself. This is not necessarily a negative thing just a reality so that expectations are in line with reality. Shower was spacious with lots of hot water. Friendly staff and our luggage was stored after checkout time. Apparently luggage storage space is limited so first come first served applies.
Stayed 3 nights in Oct 2024

4/10 Poor

Josh

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Convenient location but the rooms are extremely small, non air conditioned, and most without lift access. The price per night for the room is absurd considering the amenities provided.
Stayed 1 night in Oct 2024

4/10 Poor

Jordan

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is probably best suited for young people who want to stay somewhere trendy and convenient while on a budget. The location is great, right next to paddington station. The lounge and reception areas are also very nice and well decorated. However, the rooms could have been cleaner and the noise is almost unbearable. If you are not someone who can sleep through extremely loud noise, I don’t recommend this hotel. There are people screaming on the street below, the train runs directly under the hotel, and the worst part was that our room was directly beside the staff hallway, where people were slamming the door so loudly beginning at 6am every day. It sounded like someone was trying to break down our room door. Overall, I wouldn’t stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to transport; was convenient for coming in with your bags straight from the airport off the train. The building is old so our room was hotter than hades (nothing the staff could do to fix that, it just is what it is) and was a bit of a maze to find our floor/room.
Stayed 4 nights in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. My room was very noisy facing the back my window was over some sort of generator or industrial fan. And staff from neighbouring restaurants gathere underneath my window to smoke and chat on their breaks. I would Happily stay again, but I would be careful as to where the room was situated. My room was small, but well appointed. Great location for an overnight with access to Paddington.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, extremely cute and distinguished.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a short stopover, will definitely be back!
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Tiny rooms, tiny hallways, tiny elevator and so many stairs!
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Quirky decor which we loved. Lovely comfy bed and pillows and adorable bathroom. Just loved everything about it. Lovely sitting out on the upstairs terrace drinking a glass of Prosecco watching the world go by below. But what really made it special was the wonderful staff. They were all amazing. Nothing was too much trouble. Friendly too. We were made to feel so welcome. Thankyou Pilgrm. We will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rukiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was really cute.
Stayed 3 nights in Sep 2024

6/10 Okay

Liberty

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay at the pilgrm hotel. The reception team were welcoming, providing bottled water on arrival. The room was clean but was small for a medium sized room and had very few ammeneties, a kettle with cups or a coffee machine in the room would improve it drastically. Also the TV didnt work properly so we were unable to connect to the Netflix option advertised. There was no phone in the room to contact the hotel reception team, so we used the whatsapp option advertised but didnt get a response so had to call the hotel directly instead to ask for an iron, but once we had they did deliver the iron promptly.
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

General hotel information

Reasons to Book
Spacious Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0