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The Rubens at the Palace

5.0 star property
Luxury London hotel in London City Centre with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
Suite, 1 King Bed, City View | Living area
Lobby
Superior Room, 2 Single Beds, City View | View from room
4 bars/lounges, Champagne bar, cocktail bar
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Room service
    Room service
The price is AU$475
includes taxes & fees
15 Dec - 16 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room (Product API Enablement)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Property amenity

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, City View

Standard Room, 1 Single Bed, City View | Property amenity

Standard Room, 1 Single Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, City View

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS

What's nearby

  • Buckingham Palace - 6 min walk - 0.6 km
  • Hyde Park - 14 min walk - 1.2 km
  • Big Ben - 18 min walk - 1.5 km
  • Trafalgar Square - 4 min drive - 2.3 km
  • Piccadilly Circus - 5 min drive - 2.5 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Bag O'Nails - ‬2 min walk
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬2 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪Greenwood Sports Pub & Kitchen - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

The Rubens at the Palace

Luxury boutique hotel near Buckingham Palace
Westminster Abbey and Big Ben are located near The Rubens at the Palace, which provides dry cleaning/laundry services, 4 bars and a 24-hour business centre. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and British cuisine. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • English breakfast (surcharge), valet parking (surcharge) and babysitting (surcharge)
  • Concierge services, a living plant wall and coffee/tea in reception
  • A front desk safe, a porter/bellboy and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 161 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Designer toiletries and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 500 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: from approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Is The Rubens at the Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 500 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Rubens at the Palace?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on 15 Dec 2024 start from AU$474.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Rubens at the Palace?

Valet parking is available for GBP 70 per night.

What time is check-in at The Rubens at the Palace?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Rubens at the Palace?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Rubens at the Palace located?

Located in London City Centre, this luxury hotel is within a 10-minute walk of Victoria Palace Theatre, Buckingham Palace, and Green Park. Hyde Park and Westminster Abbey are also within 15 minutes. London Victoria Station is only a 4-minute walk and Victoria Underground Station is 5 minutes.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews" "
Rating 8 - Good. 189 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly welcoming and the hotel is comforting and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff. Made us feel like royalty!
Stayed 3 nights in Oct 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just very busy.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fallon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay and perfect area for where we that evening
Stayed 1 night in Nov 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous 3 night stay. Reception staff and door staff were very polite and friendly. Cocktails in the New York bar were delicious!
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people and location room was a little small but fine
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure why or how we had VIP - we didn’t receive any of the perks. I think the classic rooms are over looked on the type of service you’ll receive. Not complaining it was an excellent experience.
Stayed 2 nights in Oct 2024

8/10 Good

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great staff! Is also located next to a shopping mall with a few food options, and within a 5 minute walk to Victoria Station. Honestly, the only complaint I have would be their price on laundry. I was planning on doing laundry while there (I had a 9 day trip to London and Edinburgh) because it was my last stay before heading back, and I noticed on their website it advertised laundry. It wasn't a lie. They offer laundry services, but the prices are astronomical. They wanted (and I clarified) 6GBP PER PAIR of SOCKS! A shirt was 13GBP. I didn't think that too terrible. But hey! That was my only complaint. Also, there's a 15 GBP / day service charge. I don't recall seeing that advertised anywhere, but I could have missed it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was so welcoming and kind. They all went above and beyond to make our experience exceptional.
Stayed 4 nights in Oct 2024

8/10 Good

Carlos Bojalil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Room is small and bath smaller with shower in a small tub got water everywhere. Decor nice and very convenient. Had everything you needed.
Stayed 5 nights in Sep 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the Royal Mews and Kings gallery! Lots of restaurants, shopping and close to Underground station at Victoria.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubens always lives up to our expectations. Classic London Hotel overlooking Buckingham Palace. We had a problem with the shower but it was immediately resolved and we we’re compensated with complimentary breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Benbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was too expensive, especially for breakfast!
Stayed 5 nights in Oct 2024

8/10 Good

Daphne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a view of the hotel's A/C unit. Not exactly what i had in mind for the last bit of our honeymoon. They cleaned the room at every opportunity, but didn't remove the trash. We were confused my this.
Stayed 2 nights in Sep 2024

10/10 Excellent

Johanna, Whittier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everyone was so polite and the customer service is 5 stars. I will definitely be staying again.
Stayed 2 nights in Sep 2024

6/10 Okay

Nada

Disliked: Staff & service, amenities
The bed was terribly uncomfortably, the service was inconsistent. Terrible smell of fish in the hotel, all the time. Doorman not available at certain times. Overall i was not impressed with the hotel
Stayed 3 nights in Sep 2024

8/10 Good

David, San Francisco

Stayed 2 nights in Aug 2024

10/10 Excellent

Colleen, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LoVED our 4 nite stay at the Rubens! Room was a little small for an Executive King & bathroom was barely movable for one person, but the hotel & its location across from the Royal Mews was outstanding !
Stayed 3 nights in Sep 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Pros: • Convenient location to Underground (transportation) & tourist stuff • Nice interior design of hotel, including room • Doormen are very nice & helpful, especially Pascal • Staff is attentive • Bed is firm (could be a negative for some) • Nice bathroom tub faucet and sprayer, has ceiling-mounted “rain” shower-head • Staff will call you daily to see if all is ok; I found this nice, but disruptive to me (I requested they not call me) Cons: • Restaurant is highly overpriced (English breakfast is $68, and unremarkable) • Bathroom lighting is extremely bad; strong down-lights, a show-stopper for women putting on make-up or if you want to see how you look before you go out • Upon arrival, they disclose that they are automatically charging you a discretionary $20 per-day service charge for front-of-house staff; the fee is optional, but most will not go through the effort to have them reduce or remove the fee (this is another way for them to increase revenue) • E-mailed a question to Guest Experience Manager regarding directions, and it took her over a week to receive a reply; I had returned from London by then • Room maintenance is poor; air-conditioning was broken in room, sink clogged, and light bulbs burnt-out (Housekeeping should be monitoring condition of room instead of burdening guests to report and witness maintenance) • Paying extra for a view of the Royal Mews was a waste and a determent; you face a busy noisy street, and you can see virtually nothing of interest
Stayed 5 nights in Aug 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel. Staff were extremely pleasant. Found restaurants on the high side of price with many better options in the area. Overall a good place to stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing from the moment you arrive. Absolutely love this hotrl and our 3rd stay at the gorgeous hotel with amazing staff experiences throughout our stays!
Stayed 1 night in Sep 2024

10/10 Excellent

Rob, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat the location. We have great transit access and many sites are within walking distance.
Stayed 5 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel , very nice front desk and concierge people
Stayed 3 nights in Sep 2024

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
London (LHR-Heathrow)