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West Cromwell Hotel

2.5 star property
Hotel with a 24-hour front desk, a short walk to Kensington High Street

Photo gallery for West Cromwell Hotel

Iron/ironing board, free WiFi
Interior
Front of property
Exterior
Hair dryer, towels
In the heart of London, West Cromwell Hotel offers a warm welcome with free in-room WiFi. Located near Olympia Conference and Exhibition Centre, you can unwind after a day at the Stamford Bridge Stadium or take advantage of express check-out and luggage storage. The helpful staff has left a lasting impression on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$111
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Fridge
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quad Room

Iron/ironing board, free WiFi

Quad Room

Highlights

Heating
Fridge
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Iron/ironing board, free WiFi

Triple Room

Highlights

Heating
Fridge
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Portable fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Earls Court, London, England, SW5 9QS

What's nearby

  • Kensington High Street - 9 min walk
  • Olympia Conference and Exhibition Centre - 12 min walk
  • Natural History Museum - 2 min drive
  • Royal Albert Hall - 3 min drive
  • Hyde Park - 4 min drive

Getting around

  • West Kensington Underground Station - 8 min walk
  • West Brompton Station - 12 min walk
  • Gatwick Airport (LGW) - 86 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Harris + Hoole - ‬2 min walk
  • ‪KFC - ‬7 min walk
  • ‪Prince of Teck - ‬6 min walk

About this property

West Cromwell Hotel

Hotel near Kensington High Street
Close to Olympia Conference and Exhibition Centre and Stamford Bridge Stadium, West Cromwell Hotel has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in and a 24-hour front desk
  • A lift, a front desk safe and multilingual staff
  • Concierge services, luggage storage and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at West Cromwell Hotel offer amenities, such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • 19-inch flat-screen TVs with digital channels
  • Electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

Property is also known as

West Cromwell
West Cromwell Hotel
West Cromwell Hotel London
West Cromwell London
West Cromwell Hotel London, England
Hotel West Cromwell
West Cromwell Hotel Hotel
West Cromwell Hotel London
West Cromwell Hotel Hotel London

Frequently asked questions

Is West Cromwell Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at West Cromwell Hotel?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at West Cromwell Hotel on 16 Feb 2025 start from AU$110.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at West Cromwell Hotel?

This property doesn't offer parking.

What time is check-in at West Cromwell Hotel?

Check-in start time: 2 PM; check-in end time: 5:30 AM.

What time is check-out at West Cromwell Hotel?

Checkout is at 11 AM.

Where is West Cromwell Hotel located?

Located in London City Centre, this hotel is within a 10-minute walk of Cromwell Road and Kensington High Street. Natural History Museum and Olympia Conference and Exhibition Centre are also within 1 mile (2 km). West Kensington Underground Station is 8 minutes by foot and Earl's Court Station is 9 minutes.

West Cromwell Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 69 out of 337 reviews
Rating 8 - Good. 132 out of 337 reviews
Rating 6 - Okay. 72 out of 337 reviews
Rating 4 - Poor. 33 out of 337 reviews
Rating 2 - Terrible. 31 out of 337 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Kabita

Stayed 2 nights in Jan 2025

6/10 Okay

Michaela

Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic, but clean, safe area and easily found.
Stayed 3 nights in Oct 2024

8/10 Good

Ronald

Business traveller
Liked: Room comfort
Solo traveller
Hotel has a lift. Room was very basic. Room has a fridge which was handy. Bathtub felt a bit unstable.
Stayed 2 nights in Oct 2024

8/10 Good

Adeeba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic room , was very warm no aircon .. but did the job for the night
Stayed 1 night in Oct 2024

8/10 Good

Annmarie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Clean comfortable bed 3 ladies travelling a quad room plenty of room around bed friendly staff shame it is bed only breakfast would have been great
Stayed 1 night in Oct 2024

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s extremely basic, we got given a room that was right behind reception (which is 24hrs) so we’d hear people coming and going.
Stayed 3 nights in Sep 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to tube. Great bathroom.
Stayed 2 nights in Aug 2024

6/10 Okay

Sally

Liked: Cleanliness
Disliked: Property conditions & facilities
The place was fine. Obviously it was small, but they didn't need to be so shockingly cheap on the little, but important, things to have in the room like firm (not flimsy) plastic hangers, having a little shelf in the shower so you can put your shampoo/soap there, and a towel that will wrap all the way around you. They really don't need to be so cheap on these things. At least the window curtains were opaque which is important in London when it gets light so early in the morning.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nancy, Tohatchi

Travelled with family, Travelled with group
Liked: Amenities
Very clean and spacious.
Stayed 1 night in Jul 2024

2/10 Terrible

Anahita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: clean, comfortable accommodation in walking distance of many restaurants and London museums. Friendly & helpful staff who looked after our bags after checkout. Issues: patchy wifi
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Staff was awesome. Room was good, TV was tiny and the bed wasn’t as comfortable as we would’ve liked. Would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay here. Staff very friendly
Stayed 1 night in May 2024

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs; refusal to take responsibility. I am covered in at least 10 bed bug bites from staying in room 10 (ironic I know). No apology or refund as no complaint made during the stay. This was a quick stop overnight for a work trip and I left early the next morning. Bed bug bites can take days to appear so I didn’t notice them until I was already at work and away from the property. Please as a bare minimum deep clean the rooms if you’re not going to refund your guests for poor hygiene
Stayed 1 night in Apr 2024

8/10 Good

Ana Carolina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel is in a very good neighborhood, walking distance to the subway station.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice solo stay
The room was nice, clean and the bed was comfortable. Shower was nice and hot with good pressure. I was given extra pillows and towels at my request very easily, the staff was very sweet. Special thanks to Alex for his friendliness and recommendations!
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service
Good Value for Money and we enjoyed our stay.
Stayed 2 nights in Apr 2024

8/10 Good

Oluwafunmilayo

Stayed 1 night in Mar 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here and it's one I'll keep coming back to. This time i had a basement room which worried me at first but it was fine. Very clean. Shower was roomy, powerful and hot. Could do with more shampoo/shower gel although i tend to bring my own. Catering cups don't hold much tea....could do with mugs. Apart from that very satisfactory
Stayed 1 night in Mar 2024

8/10 Good

Sunny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
I have stayed in a few budget hotels now and this one is definitely above average. Reception is manned 24hrs with helpful staff. Security code on front door. Single room was compact but adequate. Comfortable bed. Tea making facilities. Decor a little tired but carpet looked new and everything was clean. Broken floor tile in Bathroom but bathroom was big, clean and shower cubicle a good size.
Stayed 1 night in Feb 2024

6/10 Okay

Emily

Business traveller
Pretty decent for the price and location
Can't argue with the price! I needed a cheap room to stay in as I was working nearby and this was pretty decent for the price. Obviously the carpet and fittings were a bit careworn, but no worries about the cleanliness of the room and bathroom. I'd have preferred a door that had a double lock or chain. And a window that could open, as it got quite hot. Not too noisy, despite the A4 right outside. Short walk to all the amenities of South Kensington.
Stayed 1 night in Feb 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The hotel room was very clean, but they could really use new carpets. The outside of the hotel was not attractive by any means, but dont let that distract you from how nice the staff is, and how clean the rooms are. Oh, dont plan on sleeping in late. The cleaning staff is very loud. I would definitely book again.

General hotel information

Reasons to Book
Spacious Rooms & Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5