Best Western Plus Carriage Inn

3.5 star property
Eco-certified hotel with fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Carriage Inn

Exterior
Outdoor banquet area
Reception
Reception
Premium bedding, in-room safe, desk, laptop workspace
VIP Access

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Pool
    Pool
The price is AU$225
includes taxes & fees
8 Dec - 9 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
5525 Sepulveda Blvd, Van Nuys, CA, 91411

What's nearby

  • Sherman Oaks Castle Park - 14 min walk - 1.3 km
  • Sherman Oaks Galleria - 2 min drive - 1.8 km
  • Iceland Ice Skating Rink - 3 min drive - 3.2 km
  • Skirball Cultural Center - 6 min drive - 7.6 km
  • Universal Studios Hollywood - 10 min drive - 12.9 km

Getting around

  • North Hollywood Station - 13 min drive
  • Northridge Station - 14 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 28 min drive

Restaurants

  • ‪Jack in the Box - ‬2 min drive
  • ‪MacLeod Ale Brewing Co - ‬3 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Zankou Chicken - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Best Western Plus Carriage Inn

Eco-certified hotel near Sherman Oaks Castle Park
Located close to Sherman Oaks Galleria and The Japanese Garden, Best Western Plus Carriage Inn provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Additional perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, 1 meeting room and a 24-hour front desk
  • A water dispenser, a computer station and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 178 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40.00, per pet, per day, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self-parking fee: USD 12.00 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

Does Best Western Plus Carriage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 6:00 PM.

How much does it cost to stay at Best Western Plus Carriage Inn?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on 8 Dec 2024 start from AU$224.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Carriage Inn pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a deposit of USD 250.00 per stay and a fee of USD 40.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Carriage Inn?

Self-parking is available for USD 12.00 per night. Limited spots are available.

What time is check-in at Best Western Plus Carriage Inn?

Check-in start time: 3 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Carriage Inn?

Checkout is at noon.

Where is Best Western Plus Carriage Inn located?

Situated near the airport, this eco-certified hotel is within 1 mi (2 km) of Sherman Oaks Castle Park and Sherman Oaks Galleria. Van Nuys Sherman Oaks War Memorial Park and The Japanese Garden are also within 2 mi (3 km).

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 758 out of 1316 reviews" "
Rating 8 - Good. 308 out of 1316 reviews" "
Rating 6 - Okay. 129 out of 1316 reviews" "
Rating 4 - Poor. 60 out of 1316 reviews" "
Rating 2 - Terrible. 61 out of 1316 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
even inside the room, it is a bit noisy (source from highway)
Stayed 2 nights in Nov 2024

10/10 Excellent

Edson

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Close to everything, but the best part was the hotel itself. The room was clean and smelled great. Beds were comfy and decor was clean and nice. The pool was cold but we did stay in November too. The hot tub was perfect. The staff was amazing and super friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Joel

Stayed 5 nights in Oct 2024

2/10 Terrible

Sabina Anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Three things: First: We were stuck in the elevator and needed to physically force the doors to get out. Second: The toliet overflowed. When it was reparied, the custodian left water all over the floor which we cleaned up. Third: When we reported this to the front desk, they refunded our parking fee and REFUSED to refund us for the night's lodging. I WOULD NEVER RECOMMEND THIS PLACE OR STAY THERE EVER AGAIN.
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like to pay for parking.
Stayed 1 night in Nov 2024

6/10 Okay

Paulina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Beds are not the most comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Vahan, Arleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Only major complaint I had was the noise from the gardeners in the morning. However, to be fair, this was a Monday morning, so I suppose it's not unusual for it to take place then. Other than that, the staff was extremely helpful and kind. It's also located down the street from a really good food spot that serves Mexican and Salvadoran food. The salsas are out of this world never tasted anything like them!
Stayed 1 night in Oct 2024

10/10 Excellent

Francela, sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Brandi Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The staff were amazing and friendly. They accommodated me. My flight landed early. They were able to place me in my room before my original check in. That was such a blessing to me and my family. I greatly do appreciate the staff and cleaning staff. Everything was amazing. I will definitely be going back.
Stayed 1 night in May 2024

8/10 Good

Sam

Stayed 2 nights in Oct 2024

10/10 Excellent

Denequia

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent POOL & JACUZZI .. Amust have option.
Stayed 1 night in Oct 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Claudia

Stayed 1 night in Oct 2024

8/10 Good

Gerson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging for parking when I’m already paying to stay there is a stretch.
Stayed 6 nights in Oct 2024

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Oct 2024

10/10 Excellent

Rhona Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent, great location and very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, has security, right off the freeway so easy access to nearby areas, clean, friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kim, Kihei

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Jiajun

Stayed 1 night in Oct 2024

10/10 Excellent

David, corcoran

Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5