Grand Hotel Melbourne

4.5 star property
Victorian Melbourne hotel in Docklands with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Melbourne

Spa
Exterior
Terrace/patio
Executive Studio Apartment
Bar (on property)

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Kitchen
    Kitchen
The price is AU$179
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Two Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard One Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Executive Studio Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Standard Studio Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Apartment

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Kitchen
Fridge
Dishwasher
LCD TV
  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the area

Map
33 Spencer St, Docklands, VIC, 3000

What's nearby

  • SEA LIFE Melbourne - 5 min walk - 0.4 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.4 km
  • Crown Casino - 6 min walk - 0.5 km
  • Marvel Stadium - 10 min walk - 0.9 km
  • Melbourne Central - 3 min drive - 2.0 km

Getting around

  • Southern Cross Station - 5 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Red Rooster - ‬4 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪State of Grace - ‬4 min walk

About this property

Grand Hotel Melbourne

Historic boutique hotel near SEA LIFE Melbourne
Located close to Crown Casino and Melbourne Convention and Exhibition Centre, Grand Hotel Melbourne provides a terrace, a garden and a library. For some rest and relaxation, visit the sauna or the steam room. The on-site Indian cuisine restaurant, Gaylord Indian Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Limo/town car service, self-parking (surcharge) and tour/ticket information
  • A porter/bellboy, free newspapers and a front desk safe
  • Smoke-free property, luggage storage and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Grand Hotel Melbourne boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels and DVD players
  • Kitchens, fridges and dishwashers

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Frequently asked questions

Does Grand Hotel Melbourne have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Grand Hotel Melbourne?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Melbourne on 1 Dec 2024 start from AU$179.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Melbourne?

Self-parking is available for AUD 35 per day.

What time is check-in at Grand Hotel Melbourne?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Melbourne?

Checkout is at 10:00 AM.

Where is Grand Hotel Melbourne located?

Located in Docklands, this historic hotel is within a 5-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Crown Casino and Marvel Stadium are also within 15 minutes. Southern Cross Station is 5 minutes by foot and Flagstaff Station is 16 minutes.

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1003 reviews" "
Rating 8 - Good. 344 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Lovely room, with mezzanine bedroom. We had an issue when the door from the pool stuck & we couldn't get anyone to respond for a while. Put us off going out there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great for city access. Perfect for parking. Great rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandy

Stayed 2 nights in Sep 2024

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment spacious, well appointed and the welcome card and chocolates were a lovely touch. However, we wouldn’t stay again. The place is so spooky. See pics
Stayed 3 nights in Sep 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and could not do enough to make my stay pleasant. The bed was super comfortable and overall the room was excellent. I particularly enjoyed the chocolates they left in my room upon arrival. The only down side was the the noise form the trams, however this subsided during the night so it was not really noticed.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 1 night in Jul 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious! The parking is not free. You have to pay $35
Stayed 1 night in Jul 2024

6/10 Okay

Josh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool facility was so badly dated
Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historical building in great location Friendly and very helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old heritage building looked after extremely well. Even though it is close to the railway station it is still very quiet. Close to Crown for food and an Indian Restaurant onsite. Must book with this. It is very busy.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff were extremely helpful and walking distance to restaurants and DFO.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the combination of interesting history and modern, comfortable facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old building with a real feeling of history. Charming staff. Particularly the Irishman who greeted me warmly, and left a card and chocolates in the room. Added to the rich ambience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. The spacious suite had everything I needed and was well-maintained. The location was perfect, just a short walk to the Convention Centre and South Wharf. All staff were incredibly helpful and friendly. Had one relaxing evening in the hot tub in the pool area. Highly recommended and will definitely choose again.
Stayed 4 nights in May 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old building with history and charm. Pool and spa are amazing. Short walk to everything I needed: food, shopping and transport. I had a huge room with actual blockout curtains so I could sleep properly. Train noises are to be expected but I didnt affect the quality if my stay at all. Im already making plans to return! Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old, but charming gem. Think long, wide hallways, heritage building, gorgeous views, well and centrally located. Staff were lovely and accommodating. The check in process was seamless and the room was gorgeous (thanks for the upgrade to the loft room!). The room was clean, quiet, modern and well appointed. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff offering use of toilets and library later in the day after we checked out was a very nice gesture. Although we didn't require it I can see other guests appreciating it if they had waits for trains, flights etc and time to kill.
Stayed 1 night in May 2024

10/10 Excellent

Alys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, everyone was so friendly and helpful. Big rooms, comfy bed. Great location
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite, professional, friendly and accommodating from the moment we arrived. Room was well presented and very clean.
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
4.5