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"This was an amazing hotel and every staff member went above and beyond to make us comfortable."

"The staff was wonderful, we only stayed for one night before we went to the airport, my daughter left her bag inside the Starbucks and Savya the manager notified me and kept it in a safe spot until we returned. They were phenomenal. "

"Friendly staff very helpful "

"Cool"

"Dustin and the front desk personnel were fantastic. Thank you! Your Christmas decorations were gorgeous!"

"Love spending the holidays at Opryland!"

"Customer service was excellent. I needed to extend my stay by a day and staff was very accommodating and I did not have to change rooms. Maid service was also excellent. Sheets were changed daily without asking, which I loved. I hate this new trend of changing sheets every other day or having to actually ask for daily service. I felt save. There are homeless people near the property, but I did not feel threatened nor was I approached at any time. "

"Wonderful property especially for being pet friendly! Very clean, spacious, wonderful friendly staff and 24/7 concierge at front at all times. "

"I have stayed at hotels across the country and this one surpassed all my expectations. Staff was very nice and helpful, especially Tony! Treated my family like we were in a 5 star hotel! "