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"Very helpful staff. Good breakfast options. Two pools, small but nice."

"Loved the hot thermal pools! The staff was excellent throughout the whole area."

"Second time here and we loved it! Highly recommend the spa and pool. Had a spa treatment in the jungle. Absolutely wonderful service. The breakfast has a wide variety and delicious. The hospitality is superior. We will continue to come back here every time we’re in CR! The rooms are large, quiet, private and stunning views of the volcano and gardens."

"Amazing hotel. The rooms were huge and the hot tub with the volcano view is breathtaking. The staff was top notch. Very peaceful hotel and restaurant, pool, and hot spring were clean and relaxing. Only thing I can say negative was if you're on the first floor you can hear the above floor. Would stay here again. "

"I’ve been coming for about almost 30 years to this hotel. Some rooms are great (upper hill located), but some near the entrance are less sound/noise proof. So you can hear everything other guests are speaking next doors. Even the water running! For the rest, the spring water temperature is great, you can choose from cold and hot. Breakfast service is great!"

"The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff."

"We had a room with a jacuzzi and it was very nice and spacious. The bathroom was also likewise. The grounds were very well kept and tropical. I wouldn’t mind staying there again. The available parking was a bit skimpy but that’s my only negative comment about the hotel. "

"We stayed in the villa with the private pool and it was amazing. The staff was so attentive and kind. Truly went above and beyond. The hot spring pools feel secluded and are beautiful. We saw so much wildlife including a sloth. I would definitely stay there again!"

"A premium choice for families or couples alike"