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"Wonderful stay here. Very authentic onsen experience. All inclusive was great with access to the lounge. Kaiseki dinner was wonderful. Breakfast has a lot of options. The gardens were stunning. The evening drum performance and bingo was great fun. Unfortunately it was cloudy and rainy for our short stay so we couldn’t see Mt Fuji but the hotel made our stay just as pleasurable even without seeing the view."

"The hotel offers free shuttles to near by train stations and some points of interest, and they will also provide pu k up if you call. That made it very easy to get around. The dining options are somewhat limited; however, the quality of everything we had were excellent. The staff was so polite and nice. They all spoke English, so it’s a good destination hotel for foreigners."

"Beautiful location. The Spa was very relaxing. Food at their restaurant was delicious. I would stay there again. "

"Will be back again. Great service and dining options !"

"Beautiful location right on the Lake, very close to main attractions like the ropeway up to Owakudani crater, Lake Ashi cruise and the Heiwa shrine. "

"Room was spacious for 2 people and clean. Very close to the main station, within 5 mins walking distance. Japanese breakfast was a spread and beyond expectation."

"Best location. Beat staff. Best ambience. "

"Transportation was little bit of difficult but mostly good. "

"We thoroughly enjoyed our stay at this hotel. The staff was exceptionally friendly and accommodating, making us feel welcome from the moment we arrived. The bathroom was modern and impressive, especially the ceiling shower head. The hotel's location is excellent, within walking distance of many restaurants and conveniently close to the train station. Both the hotel itself and the staff were of high quality. We would definitely return if we're in the area again. The only downside was that the beds were quite firm, though we still managed to get a decent night's sleep."