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Ocean Riviera Paradise All Inclusive

4.5 star property
Luxury property on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Eden Master Suite
On the beach, beach volleyball
10 bars/lounges, 3 poolside bars, swim-up bar
Free minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
The price is AU$372
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Junior Suite (Eden Junior Suite Rooftop)

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 135.0 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Shower/bath combination
Deep-soaking bath
  • 57 sq m
  • Sleeps 3

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Hairdryer
Deep-soaking bath
  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Deep-soaking bath
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Sofa bed
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Hairdryer
Deep-soaking bath
  • 116 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 57 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Sofa bed
  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
Free bottled water
  • 57 sq m
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Shower/bath combination
Deep-soaking bath
Hairdryer
Free bottled water
  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Hairdryer
Deep-soaking bath
Shower/bath combination
  • 115 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop | Terrace/patio

Privilege Junior Suite Rooftop

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Sofa bed
Hairdryer
Deep-soaking bath
  • 135 sq m
  • Resort view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Shower/bath combination
Deep-soaking bath
Hairdryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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8.0 out of 10, Very good, (3311)
The price is AU$303
includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El CamaleĆ³n Mayakoba Golf Course - 6 min drive - 5.0 km
  • Punta Esmeralda Beach - 9 min drive - 6.9 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ā€ŖAmaranto - ā€¬5 min walk
  • ā€ŖAlberca - Pool - ā€¬19 min walk
  • ā€ŖPrivilege Lounge - ā€¬15 min walk
  • ā€ŖPiano Bar - ā€¬20 min walk
  • ā€ŖRestaurante Hacienda - ā€¬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

Luxury all-inclusive property near Quinta Avenida
Take advantage of free water park access, a nightclub and a bowling alley at Ocean Riviera Paradise All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a massage, a manicure/pedicure or a facial at Despacio, the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Enjoy the gym, as well as activities, such as basketball and volleyball. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide and a swim-up bar
  • Free self-parking
  • 3 outdoor tennis courts, babysitting (surcharge) and wedding services
  • Concierge services, smoke-free property and meeting rooms
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 782 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Deep-soaking baths, showers and free toiletries
  • LED TVs with premium channels
  • LED light bulbs, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Biosphere ā€“ a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Villamarina

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system

We should mention

This property does not have any lifts
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Does Ocean Riviera Paradise All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Ocean Riviera Paradise All Inclusive?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Ocean Riviera Paradise All Inclusive on 4 Dec 2024 start from AU$371.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Riviera Paradise All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Riviera Paradise All Inclusive?

Self-parking is free at this property.

What time is check-in at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Ocean Riviera Paradise All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Ocean Riviera Paradise All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, scuba-diving lessons and more.

Where is Ocean Riviera Paradise All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within a 15-minute walk of Playa Xcalacoco and Chun-Zumbul (diving site). El CamaleĆ³n Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 809 out of 1680 reviews" "
Rating 8 - Good. 409 out of 1680 reviews" "
Rating 6 - Okay. 234 out of 1680 reviews" "
Rating 4 - Poor. 115 out of 1680 reviews" "
Rating 2 - Terrible. 113 out of 1680 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Veenood K

Disliked: Staff & service, property conditions & facilities
No comments
Stayed 6 nights in Oct 2024

8/10 Good

Cyrille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 11 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Francesseca Sarhai

Liked: Cleanliness, property conditions & facilities
We stayed there for 4 days in the Jacuzzi suite, however, we never got to enjoyed it since the jacuzzi was not functioning. Overall, the resort is extremely nice, clean, and huge. We really enjoyed our dinner at the blue moon restaurant, food was delicious and our waiter was courteous. Route 66 was also great, our waiter Angel was the best. The buffet food is mediocre at best but you're stuck eating breakfast there plus the staff there is the absolutely worst so get use it. Overall, we enjoyed our stay there, drinks were good, food is good besides the buffet, pool activities were fun and room were clean. I would totally recommend for a nice relaxing get away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and book this resort!!!! It was one of the best I have been too I canā€™t recommend it more
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall the property was not the 5 star weā€™ve stayed at in the past. It was nice enough, just not what we are used to.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Resort esta genial valio cada centavo invertido.muy acogedor limpio y oloroso.comida excelente y un trato excepcional. Loca de regresar.
Stayed 3 nights in Nov 2024

2/10 Terrible

Shativia

Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Erroll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Sonia

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a large group of 25 people. Just returned last night back from the resort everything about the resort is amazing including food service cleanliness choices of restaurants to dine attention to details by the workers there, It all met and above our expectations The only down thing about this resort is the beach. You have to walk to the neighboring properties for the beach experience so you still have access to the beach but not just directly in front of this resort. I am personally a beach lover and I was quite disappointed by not having a huge beach in front of this property. Still I had a wonderful stay because they have a beautiful pool right in front of the ocean so you can still be in the pool and enjoy the ocean and the waves and the beauty around. What I did like was the sports bar they had which is amazing for people who like to watch certain special matches etc. this was a new experience as I had not seen sports bars in any other resorts so far.
Stayed 6 nights in Nov 2024

8/10 Good

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our group really liked the number of recreational choices available especially the bowling and arcade. What did bother us was that the water slides are only for children. We didnā€™t know that. There was a ā€˜taxā€™ for use of the kayaks and the hobby at as well as a a refundable deposit for the hobby cat. The deposit was understandable but the ā€˜taxā€™ I have never heard of before. As a result nobody used those items. It seemed fishy to us. There was a paddle board session that was only for the ā€˜privilegedā€™ group. There were a lot of things that only the privilege or privilege or premium group got I think if you can afford it paying the extra bucks may be worth it. The food was fine The specialty restaurants were fine but nothing particularly stoood out as wonderful. The rooms were very nice. The staff were very nice. The shows varied in excellence but were generally good. There is a lot of coatimundi around as well as other wild life. Sadly many people were feeding them despite the signage telling the guests to not do this. I canā€™t fault the hotel but perhaps at checking in,a bigger case could be made to not do this. A threat of fining people and patrolling this activity would be worth it. It is so bad for the animals. Some people try to persuade the animals to come close to their babies. Somebody is going to get bitten and it wonā€™t be the animals fault but they will be punished. The mechanical bull riding on Mexican night was a hoot for spectators at least.
Stayed 8 nights in Nov 2024

4/10 Poor

Tejinder

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stay for 6 days staff is friendly food is good , property is old need lots of renovation . 3 days out of six is calling them to fix , safety locker , water leaking in the washroom lots of unit beside has flood in the room due heavy rain , too wild animals damage u r stuff if they get in to you room I am not if visit again . Thanks
Stayed 6 nights in Nov 2024

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: Beautiful property, good restaurants, swimmable beach, lots of wildlife, great housekeeping, fun, comfy beds and pillows. Cons: Room furniture not maintained (pullout couch was yucky), buffet was mid with few fruit selections and mediocre food.
Stayed 7 nights in Nov 2024

10/10 Excellent

Eve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Cannot thank the wonderful staff enough. Both our kids celebrated their birthday here this past week, and they were made to feel very special by everyone. From Giselle at kids club, to Benny the bus/train driver, to all the chefs and hostesses and waitresses and maintenance staff and bartenders, we thank you. The beach is wonderful and so is the beach pool. The kids waterpark is great and well maintained. All the pools and facilities and meticulously maintained. Lots of fun activities for all, we especially loved the coffee shop, Tepoanyaki restaurant, bowling alley, and the Pez Vela beach restaurant with th gorgeous view. We will be back for sure!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I chose this property as it seemed safe and had many activities for young children (6 under 6). The check in process was efficient. We arrived on a Saturday night and there was lots of lively entertainment and it was a bit noisy. This was the only night of our stay that was a little noisy. The rest was pretty quiet with few night time disturbances. The staff were very warm, polite and helpful. My room was cleaned promptly and the mini bar was refilled each day with plenty of water. The pools were perfect for toddlers and young children. The bar tenders offered a selection of alcohol free drinks that all the kids and adults enjoyed. We loved the coffee place. Again the staff were patient and helpful and service was efficient. The pastries were delicious. We mainly ate at the buffet restaurant as it was well suited to the varied needs of the kids. The staff were so great. I particualarly appreciated their special consideration of children with allergies. They went out of their way to ensure that my grandson who has a severe dairy allergy was able to enjoy his meals safely. The beach and beachside pool were fantastic. The bus transport was timely and very helpful. The only observation I would make was that the racoon like creatures that frequent the resort were somewhat overwhelming. Unfortunately, the resort has a hard job controlling the situation as the guests disregard the posted signs which prohibit the feeding of the wildlife.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were VERY accommodating, nice, and quick to respond to our queries and needs. Even though we arrived late (past midnight) we still got a quick tour of the property on the way to our room, check-in was smooth and we received a warm welcome. The facilities and property felt very clean and new, the design is modern and layout made it feel like a village even though it's a large resort. They have these long golf carts that run throughout the day going from one end of the resort to the other, which was nice since it can be a 5-7min walk to the beach depending on where you're staying (a nice break on a hot day too). The beach was also lovely, the water is clear and clean, and the resort really is beach front. The beach front itself is very large, but going in the first half of November my partner and I felt like it wasn't too difficult to get a spot on the beach. Also, having walked along the beach to compare other resorts - Ocean Riviera's beach seemed to be the best in terms of keeping the sand very clean, free of large rocks and maintains the seaweed regularly. We would definitely come back to this resort, it would make a great resort for families and couples trips, we saw groups of all types here having a great time. the El Baso building is adults only, the families stay in a different building. Each building has their own pool too which was nice. The only thing we found a little confusing is how to book certain restaurants, otherwise 10/10 experience!
Stayed 6 nights in Nov 2024

8/10 Good

Myrna, Steinbach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a family of 22 ranging from 7 years old to 65 .. they accommodated us every evening in a sit down restaurant - the volleyball court was used by our family up to 4 hours a day - the younger ones enjoyed the games in the pool however they played there music WAY TOO LOUD - and Way too many coati running around!!!!!!!!!!!
Stayed 9 nights in Nov 2024

8/10 Good

Patrick

Stayed 4 nights in Nov 2024

10/10 Excellent

Mallika

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing time at this resort, the people here are soooo nice We felt so good here, will be back soon!!!
Stayed 4 nights in Nov 2024

8/10 Good

RONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lack of different experiences. If you want to lay around a pool, great, but not much else to do. Different restaurants were good
Stayed 7 nights in Nov 2024

10/10 Excellent

John paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place really good for family staff was amazing and the food was good
Stayed 3 nights in Nov 2024

8/10 Good

Salvador

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like my stay on this resort the food are good and have many different activities
Stayed 5 nights in Oct 2024

10/10 Excellent

Eun Kyung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with everything close by
Stayed 7 nights in Oct 2024

6/10 Okay

Karmalita

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Rooms needs an entire overhaul. Fixtures are coming off, lighting is dim.
Stayed 1 night in Oct 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5