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Hyatt Centric Playa del Carmen

4.5 star property
Elegant adults-only beach hotel with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Centric Playa del Carmen

Exterior
Restaurant
Lobby
City view from property
Premium bedding, minibar, in-room safe, blackout curtains

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Pool
  • All-inclusive
  • Breakfast available
The price is AU$354
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View (Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Panoramic, Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 Queen Bed (Downtown House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Thompson)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 King Bed (Thompson)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
  • 79 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Downtown House)

Room, 1 King Bed, Balcony (Downtown House)

Room, 1 King Bed, Balcony (Downtown House)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Downtown House)

View from room

Room, 2 Queen Beds, Balcony (Downtown House)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Quinta Avenida, Downtown House)

Suite, 1 King Bed (Quinta Avenida, Downtown House)

Suite, 1 King Bed (Quinta Avenida, Downtown House)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout curtains

Room, 1 King Bed (Downtown House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Downtown House)

Room, 2 Queen Beds (Downtown House)

Room, 2 Queen Beds (Downtown House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
Hairdryer
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
Ceiling fan
  • 82 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite (Coastal Ocean, Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Partial, Beach House)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Ceiling fan
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed
4 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Grand Hyatt Playa Del Carmen Resort

Pool
All-inclusive
Spa
Pet-friendly
8.6 out of 10, Excellent, (1003)
The price is AU$356
includes taxes & fees
13 Jan - 14 Jan 2025
Grand Hyatt Playa Del Carmen Resort
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About the area

Map
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Porfirio’s - ‬1 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬1 min walk
  • ‪Aldea Corazón - ‬1 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬1 min walk
  • ‪Mamba - ‬1 min walk

About this property

Hyatt Centric Playa del Carmen

Luxury eco-certified hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hyatt Centric Playa del Carmen provides 2 poolside bars, a free food/drink shopping service and a rooftop terrace. This hotel is a great place to bask in the sun with a white sand beach and sunloungers. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks include:
  • 2 outdoor pools with cabanas, pool umbrellas and a lifeguard on site
  • Continental breakfast (surcharge), free bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and wedding services
  • Luggage storage, tour/ticket information and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 92 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Ceiling fans, daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Hyatt Centric Playa del Carmen are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (USD 15 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Shopping

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40, per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 kg per pet
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 40.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 per cent
  • Resort fee: USD 37.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 25 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thompson Playa Carmen Hotel
Thompson Playa Carmen
Thompson Playa Carmen Hotel Playa del Carmen
Thompson Playa Carmen Playa del Carmen

Frequently asked questions

Does Hyatt Centric Playa del Carmen have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hyatt Centric Playa del Carmen?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Centric Playa del Carmen on 3 Jan 2025 start from AU$268.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Centric Playa del Carmen pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 18 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hyatt Centric Playa del Carmen?

Valet parking is available for USD 15 per night.

What time is check-in at Hyatt Centric Playa del Carmen?

Check-in start time: 3 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Playa del Carmen?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Centric Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110 per vehicle applies.

Are there all-inclusive benefits at Hyatt Centric Playa del Carmen?

Some rate plans available at this hotel are all-inclusive.

Where is Hyatt Centric Playa del Carmen located?

Located in Downtown Playa del Carmen, this luxury hotel is steps away from Calle Corazón and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Reviews

8.0

Very good

337 external reviews