Apartments in Puerto Morelos

"My first time visiting Mexico, I’m planning my trip for next year! See you soon"

"Hotel was very nice, customer service also was very nice, property always clean. What did not like was the beach not able to swim due to ¿rescajo? This is my 2nd time and same happened before, also I think there need better comunication for the tours, we got the Xenote tour and we end paying for others activities (hordses,Cuatri motos aditional "

"If you’re looking for an stress-free getaway where everything is taken care of, this is the place. We can’t wait to come back!"

"I loved Everything about This Place😊"

"Beautiful resort, the staff was attentive and responsive, they made our stay so pleasant. There were so many different activities for the kids to do, the top tier drinks that came with the preferred reservation were top notch. We would definitely recommend "

" I’ll admit, I was a little hesitant at first- we were staying for many days with only a couple of excursions planned, meaning much of our time would be spent at the hotel. We were warmly greeted with refreshing, great-smelling towels to freshen up after our travels. Check-in was quick and easy, and we were able to enjoy the buffet right away after a long day of travel. The buffet staff were also outstanding.Our server Mario was consistently kind and attentive. We also received excellent service from Diego, Celia, Eva, (such kind, smily ladies) and Ever all of whom made each visit feel warm and welcoming every time. The cooks who made the burgers, eggs, seafood were extraordinary as well However, I do want to note one concerning experience. One morning, while Diego was serving us, a man in a white shirt named Carlos (who I assume was a supervisor) began speaking to him in a loud/upset voice and using animated hand gestures. It appeared as though he was disciplining him right there in front of guests. It was uncomfortable to witness, especially so early in the morning and to hard working people. It left my family and me questioning how much respect the staff receive from management As someone with a background in business administration and a Master of Science in Clinical Mental Health I can confidently say this is NOT the way to treat, manage or motivate staff. I deeply value kindness, respect, and the fair treatment of people.I prefer to support businesses w same values."

"Place is beautiful! In the middle of the jungle, love the nature and how modern it is at the same time. Room is elegant and spacious, food is delicious (tried all restaurants) an is very family friendly."

"Friendly staff"

"Beautiful property, renovations are being made so I can only imagine how it would look once completed. Kind staff and welcoming environment. Antonio by the main pool is amazing! David for pool activities super energetic and funny! Overall enjoyed our stay. "