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"The staff were very attentive and helpful. The room was beautiful and so was the view. We really enjoyed the forest private bath, and if we’d stayed longer we would have also tried the mountain view bath. We found that the meals offered plenty of food - bordering on too much for us. We would have liked the option to pick what we wanted to eat from the days menu rather than take every dish. "

"Looking over Lake Ashi this property was clean and well maintained. The private onsen was beautiful and relaxing. The room was clean and spacious."

"This is one of the best hotels in Japan. Very happy stay!"

"Our room was half Japanese and half western. So wonderful to experience both cultures in one room. Amazing view from our balcony. "

"Great food and service; the rooms were clean, well-kept and spacious"

"Good"

"Wonderful service and very polite staffs. Our family was very satisfied with staying at there. "

"Everybody was extremely warm and welcoming! We loved our time here, as fantastic as the area is, the staff were even more caring and brought a very relaxing feeling to our stay here. We look forward to returning one day!!"

"Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!! "