Family Hotels & Resorts in Shrewsbury from AU$144

"What has made this beautiful historic place so wonderful is the staff.They have made our stay so very enjoyable. They have gone above and beyond with the quality of service we received. We will be back and if you haven't been to the Prince Rupert Hotel , we highly recommend that you do if you want a first class experience. "

"We loved our stay, the griunds ste OUTSTANDING & we had a fab talk with your gardener who is doing an excellent job. Your check in staff member was so welcoming & informative. He greeted us every time we passed by, checking all was well & always with a smile. He was working Monday so we couldnt thank him & say goodbye. The young man on the bar and serving breakfast was also outstanding so polite, helpful and interested. Again he wasnt in Monday morning for us to grab his name (BUT his friend had won a gold medal on Sunday). Please pass on our grateful thanks he is an asset to the team & will go far, excellent customer service. We were disappointed the jacuzzi wasnt working but that was our only disappointment in 3 nights at the hotel. Thank you for a lovely relaxing break & keep up the eco friendly efforts 👌"

"Staff very welcoming and pleasant. Nice breakfast and great location for the town centre. "

"Stayed for a wedding function, staff exceeded expectations from the initial check in, attentive staff, excellent customer experience. Breakfast was delicious with plenty of options."

"Fabulous period property with so much charm. There were only a handful of people staying, including me, which made for a very peaceful stay. I slept well, and the rooms had great amenities. I would say the rooms felt dated, but this adds to the charm of the property. The evening food was fantastic, and there was a good selection of drinks available. The staff were very friendly and helpful. Check-in and out was a breeze, and gave me a great history of the property, an overview of the surroundings, and all the information I needed without having to ask. Would certainly recommend this place. "

"We loved our stay at the Ancient Gatehouse. The room was lovely and looked out over the green in front of the Wells Cathedral. The staff is very friendly and helpful and the hotel has an excellent Italian restaurant, where we enjoyed a delicious dinner before walking around the lovely town of Wells. Americans should know it is not air conditioned, but air conditioning is rare in the UK and Europe. There is a fan and lovely large windows. We will definitely return."