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"The only downside was the pool being shared by Homewood Suites. The pool gets super packed throughout the day by people from both hotels and it’s not big enough to accommodate both. We were there for 3 nights and each day/night we couldn’t find anywhere to sit because all of the chairs were taken. But other than that, everything else was great! Staff were friendly and helpful! Location was great! Would stay here again if I don’t plan on using any amenities."

"Staff was wonderful!! 2 pools, private beach, Starbucks, restaurant and bar . Checked all the boxes. They need to renovate their towel selection, but it was fine . Will come again "

"We arrived extremely late and the staff and management was so gracious and supportive to us and allowed us a late checkout so as to sleep and recover after a funeral for our Uncle. "

"The room was clean, water nice and hot, plenty of eateries to choose from, beds was comfortable as hell. Would I come back? Hell yeah!! I really enjoyed my weekend here. Hotel staff was A1!! Fantabulous customer service!! No complaints here."

"Loved everything in the hotel. It was a surprise to find it so clean and comfortable. The rooms have a very good size, the kitchen is well furnished, the laundry room is an amazing addition, having the room distribution as if it was a small apartment was a nice surprise too. The breakfast was good enough and my kids enjoyed their time at the pool. The hotel location is perfect, and has easy access to dining and shopping."

"Aside from the room needing a slight upgrade, the bathroom smelled wet due to not having vents to remove the steam after showering, I had to go out and purchase a plug in. The hotel was nice & quiet. Excellent location to Universal, lots of amenities for a seven year old, she especially liked the ice cream parlor and splash pad. I will stay again. Bathroom needs upgrading for sure. "

"We saw several reviews that made us question our stay here but we loved it everyone minds their own things and friendly for the most part :)"

"Whole Foods right across the street was very convenient. My room service was 10/10. Nydia and Elaidys were very kind, helpful, and always left my room very clean and put together. If anyone should get a raise it should be them!! They took the time to make sure everything was spotless:)) Also the door men were very kind and made sure I didn’t touch the door "

"Wonderful hotel"