Search Castles in Stevens Pass Greenway

"15 minutes before pool closing, the front desk person, Emilee, demanded that we exit the pool area. Her attitude felt like a personal attack although the other guests near us at the pool were also felt her approach was aggressive and unprofessional. She had looked at our personal belongings and saw that we had cigarette packs in our possession. She asked for our room number and when we inquired why, she wrongfully accused us of smoking in non designated areas. This was uncalled for as we adhered to all rules and policies during our stay and had only smoked in the designated area where the ashtray fixture was stationed by the parking lot. We intend to follow up with hotel management. "

"excellent service"

"I didn’t know I was having to give him $100 deposit. I hope I get it back. I barely breathed on the room. I have to admit it was a very nice room though. DP"

"Very nice "

"Location"

"I enjoyed how the entryway looks and feels. The front desk was very friendly. The VIP bonus made it special. The hot tub and pool at this location are wonderful. The room was excellent. "

"It was very nice. "

"Comfortable beds"

"The staff went above and beyond expectations. The property was well maintained and clean. "