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"Family trip. It was wonderful "

"Nice and tidy"

"great hotel very special location"

"Great experience! Absolutely worth going to! Beautiful atmosphere, gardens, amenities, it felt like a scene from a movie, loved it all. For sure stay for a minimum of 2 days to really enjoy what they have to offer "

"Japanese style room was really large, very comfortable and clean. Beautiful view of the valley. Staff were friendly. The onsen was uncrowded and clean, very peaceful in the forest. Breakfast was a bit chaotic but the staff did their best to keep it flowing. The lobby bar has good cocktails and a professional bartender. Overall definitely recommend as a “home base” for the Hakone round course/freepass. "

"We are satisfied with the size of the upgraded room. Our favorite part of the stay is the express bus service. It is free and has many attractive destinations for selection."

"It's a great hotel. Our room had a private hot spring tub with a view of the river. Convenient location with short walk to tram which connects to "Ropeway" cable cars. The restaurant is excellent."

"Wonderful hotel, unique experience. Loved every minute of the onsen’s, the spa, and Hakone."

"Very nice japanese style room and private onsen is worth it"