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BELLUSTAR TOKYO, A Pan Pacific Hotel

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for BELLUSTAR TOKYO, A Pan Pacific Hotel

Spa reception
Junior Twin Room, Corner
Exterior
Presidential Penthouse (Kaze) | Private kitchenette
Presidential Penthouse (Sora) | Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
  • Air conditioning
  • Room service
The current price is AU$1,612
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner

Junior Double Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bath and shower
Jetted bath
  • 59 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room, Corner

Junior Twin Room, Corner

Junior Twin Room, Corner

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Shower/bath combination
Deep-soaking bath
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
2 bedrooms
Deep-soaking bath
  • 82 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bedroom
Separate bath and shower
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Shower/bath combination
Deep-soaking bath
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 2 Single Beds and 1 Large Single Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bath and shower
Deep-soaking bath
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Premier Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bath and shower
Deep-soaking bath
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Premier Studio, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Separate bath and shower
Deep-soaking bath
  • 53 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Kabukicho1-29-1, Tokyo, Tokyo, 1600021

What's nearby

  • Okubo Park - 3 min walk - 0.3 km
  • Tokyo Metropolitan Government Building - 15 min walk - 1.3 km
  • Shinjuku Gyoen National Garden - 2 min drive - 1.5 km
  • National Stadium - 4 min drive - 3.3 km
  • Meiji Jingu Shrine - 5 min drive - 3.0 km

Getting around

  • Seibu-Shinjuku Station - 2 min walk
  • Shinjuku-nishiguchi Station - 6 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪PIER'S CAFE - ‬1 min walk
  • ‪Reis Kebab Shinjuku - ‬1 min walk
  • ‪200yen bar moon walk 西武新宿駅前店 - ‬1 min walk
  • ‪ゴーゴーカレー歌舞伎町スタジアム - ‬1 min walk
  • ‪新宿かき氷専門店 - ‬2 min walk

About this property

BELLUSTAR TOKYO, A Pan Pacific Hotel

Luxury hotel near Tokyo Metropolitan Government Building
Shinjuku Gyoen National Garden is located near BELLUSTAR TOKYO, A Pan Pacific Hotel, which provides dry cleaning/laundry services, a bar and a gym. Treat yourself to some rest and relaxation at SPA sunya, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • A front desk safe, multilingual staff and a vending machine
  • Concierge services, a 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms boast comforts, such as 24-hour room service and air conditioning, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Hypo-allergenic bedding and free cots/infant beds
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 42-inch LED TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,600 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 6,325 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Bellustar
  • Restaurant Bellustar
  • Sushi Jin-E
  • Teppan Ten-yu

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Mini-fridge
  • Stroller

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in Kabukicho Tower. The lobby is on the 18th floor.
This property's lobby is located in Kabukicho Tower. The lobby is on the 18th floor.
A scheduled power outage will take place on 27May, 2025 from 1AM- 5AM. All facilities that use power, including lifts, will not be available during this time.
This property’s Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
Bar Bellustar will be open for reduced hours (5-10 PM) on January 19, 2026; last order must be in by 9 PM.
This property's lobby is located on the 18th floor.

Renovations and closures

The property will be renovating from 26 May 2025 to 26 May 2025 (completion date subject to change). The following areas are affected:
  • Lift
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12650.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 6325 per person
  • Covered self-parking fee: JPY 3600 per night
  • Rollaway bed fee: JPY 12650.0 per day
  • High chair fee: JPY 0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Bellustar Tokyo, A Pan Pacific
Bellustar Tokyo A Pan Pacific Hotel
Bellustar Tokyo, A Pan Pacific Hotel Hotel
Bellustar Tokyo, A Pan Pacific Hotel Tokyo
Bellustar Tokyo, A Pan Pacific Hotel Hotel Tokyo

Frequently asked questions

Is BELLUSTAR TOKYO, A Pan Pacific Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at BELLUSTAR TOKYO, A Pan Pacific Hotel?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at BELLUSTAR TOKYO, A Pan Pacific Hotel on 10 Mar 2025 start from AU$1,611.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Self-parking is available for JPY 3600 per night. Limited spots are available.

What time is check-in at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at BELLUSTAR TOKYO, A Pan Pacific Hotel?

Checkout is at noon.

Where is BELLUSTAR TOKYO, A Pan Pacific Hotel located?

Located in Shinjuku, this luxury hotel is within a 15-minute walk of Okubo Park and Tokyo Metropolitan Government Building. Shinjuku Gyoen National Garden and National Stadium are also within 2 miles (3 km). Seibu-Shinjuku Station is only a 2-minute walk and Shinjuku-nishiguchi Station is 6 minutes.

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BELLUSTAR TOKYO, A Pan Pacific Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 64 out of 74 reviews
Rating 8 - Good. 7 out of 74 reviews
Rating 6 - Okay. 2 out of 74 reviews
Rating 4 - Poor. 0 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daresha

Beautiful hotel will recommend to anyone visiting Tokyo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cathy

Stellar property. Rooms with magnificent view. Executive lounge is fabulous. Bar is grand. Both have amazing views and attentive staff. Great check in. Spa was amazing. Highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shandriel

The best hotel in Tokoyo!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Couldn’t be happier. After a day of hustle bustle, the hotel provide tranquility and the best service. Rooms are amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Emerald

This property was awesome, made us feel right at home. My partner and I were traveling from the states and from the first contact with the staff we felt extremely welcomed. I highly recommend this property, you won’t regret it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Justin

Best hotel I’ve ever stayed at in my life. They thought of everything for the guest and they have the absolute best service I’ve ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

The concierge was fantastic.
Stayed 4 nights in Oct 2024

10/10 Excellent

miguelangel

Location is Great Good access to transportation Excellent Staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Lesley

Beautiful hotel and amazing staff that made my stay a memorable one even though we had some issues at first they were able to fix the error Expedia made.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Clean rooms, great view and friendly staff. Everything you would expect from a 5 star hotel. One point of criticism would be the quality of the in room dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Excellent hotel in a great location. Staff very helpful and polite. Free lounge and drinks on the 46th floor a bonus.
Stayed 6 nights in Jul 2024

10/10 Excellent

Wing Sze

Nice Hotel! Convenient transportation and meals. Hotel staff service is very good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shervin

Wonderful hotel right in the middle of the action in Shinjuku. Very clean, modern, beautiful views. Highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shaun

Great hotel in a great location. Helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Pavel

Modern, luxurious and very close to Tokyo nightlife
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Really clean and exceptional service. Location is perfect. Right at Shibuya but not where its crazy busy, so you don’t feel so frazzled after a long day of shopping!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Excellent hotel. True 5 star service and experience. Staff were always very professional and polite. Very good gym. Had a very comfortable stay. Well worth the price of admission.
Stayed 3 nights in May 2024

10/10 Excellent

Nancy

I rarely rave about hotels but the BELLUSTAR was very special. It’s a 5 star property but not at all fussy. Our stylish room was on the 42nd floor, with a great bathroom, very comfortable bed, nice sitting area and a spectacular view. The location is in the heart of Shinjuku with easy access to many sites and subway lines, but the noise and chaos can’t be felt or heard from the oasis of the hotel. Most impressive however was the unbelievable level of service. The concierge sent someone to the train station to purchase our bullet train tickets, and then wrote out detailed directions for what to do at the station. Can’t recommend the BELLUSTAR highly enough.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

The Best!
One of the top hotels I’ve stayed at. Amazing service and accommodations!
Stayed 4 nights in Dec 2023

10/10 Excellent

Stacey

Best hotel in Japan
One of the best hotel I have stayed. Location is great , roomy and clean . Service is top top ! Have nothing bad to say .
Stayed 2 nights in Mar 2024

10/10 Excellent

Hei Man

Very nice view and help staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

The absolute best
I’ve stayed at hundreds of hotels in my lifetime, in many countries. This is my first ever review. Bellustar is without a doubt the nicest hotel I have yet to stay at. Ever. The view alone is worth the price of admission - the lowest hotel floor being 39. The hotel is only one year old so everything is ultra modern. There are only about 90 rooms. I give this hotel absolute top marks even though I did not even use the club lounge, the spa, the gym or the restaurants (book early). There is a cafe for guests only and the coffee is fantastic - special thanks to Costas for Tokyo information and advice. All staff speak good to fluent English if that is a concern
Stayed 5 nights in Oct 2024

10/10 Excellent

Loxton James

The staff are all exemplary in every way. The room was astoundingly comfortable and worth every cent. The breakfast was a delight every morning. This shall be my go to hotel in Shinjuku from here on out.
Stayed 4 nights in Mar 2024

10/10 Excellent

Drew

We had an AMAZING stay here. The hotel is gorgeous, new, and well maintained. The staff were so accommodating, kind, welcoming and professional. The location is great, and is amazing if you are looking for an area where there is always something to do. We also had a view of Mt Fuji from our room!! Would definitely come back!
Stayed 3 nights in Mar 2024

10/10 Excellent

kelvin

Service staffs are very good & helpful
Stayed 5 nights in Dec 2023