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Azul Tulum by GuruHotel

3.5 star property
Hotel in Tulum with rooftop terrace and outdoor pool

Photo gallery for Azul Tulum by GuruHotel

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Apartment, 2 Bedrooms | Balcony
Apartment, 2 Bedrooms
Property entrance
Terrace/patio

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 King Bed with Sofa bed, Garden View

Studio, 1 King Bed with Sofa bed, Garden View | View from room

Studio, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Private bathroom
Digital channels
In-room safe
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms

Deluxe Penthouse, 3 Bedrooms

Deluxe Penthouse, 3 Bedrooms

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living room

Deluxe Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
Digital channels
In-room safe
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Apartment, 1 King Bed

In-room dining

Luxury Apartment, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
Digital channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Private bathroom
Digital channels
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle Sayil, Mza. 32, Lt. 1, Calle Ixchel, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min drive - 3.2 km
  • Las Palmas Public Beach - 7 min drive - 4.6 km
  • Tulum Beach - 7 min drive - 6.0 km
  • Playa Paraiso - 8 min drive - 5.3 km
  • Tulum Mayan Ruins - 8 min drive - 5.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Mercado Tulum - ‬13 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬13 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬7 min walk

About this property

Azul Tulum by GuruHotel

Hotel near Tulum Mayan Ruins
You can look forward to a rooftop terrace, a garden and a library at Azul Tulum by GuruHotel. Active travellers can enjoy hiking/biking trails at this hotel. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a snack bar/deli.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and luggage storage
  • Concierge services, barbecues and a front desk safe
Room features
All guest rooms at Azul Tulum by GuruHotel offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Children's pool
  • Hiking/biking trails
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 8 (exact amount varies) at checkout

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Azul Tulum Aparthotel
Azul Tulum
Azul Tulum by GuruHotel Hotel
Azul Tulum by GuruHotel Tulum
Azul Tulum by GuruHotel Hotel Tulum

Frequently asked questions

Does Azul Tulum by GuruHotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Azul Tulum by GuruHotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Tulum by GuruHotel?

Self-parking is free at this property.

What time is check-in at Azul Tulum by GuruHotel?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Azul Tulum by GuruHotel?

Checkout is at 11:00 AM.

Does Azul Tulum by GuruHotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Azul Tulum by GuruHotel located?

Located in Zama, this hotel is 0.7 mi (1.1 km) from Dos Aguas Park and within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Hospital de Tulum and Hunab Lifestyle Center are also within 1 mile (2 km).

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Azul Tulum by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 288 reviews
Rating 8 - Good. 57 out of 288 reviews
Rating 6 - Okay. 23 out of 288 reviews
Rating 4 - Poor. 9 out of 288 reviews
Rating 2 - Terrible. 15 out of 288 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities
Great property to stay- certainly coming back

10/10 Excellent

Destiny

Front desk staff was amazing
Stayed 3 nights in Jul 2023

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum is ok

Nice place
Stayed 2 nights in Feb 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Azul Tulum. Great staff, nice room, and central to everything. We shall return..
Stayed 8 nights in Aug 2022

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The place is a bit isolated which was actually quite nice because it was quiet. There are lots of shops and restaurants just a short drive away. The pool is small but nice. The rooms are a good size. We stayed in a one bedroom with a kitchen which was very convenient! The beds are firm but still comfortable. We enjoyed the stay for sure!
Stayed 7 nights in Jul 2023

8/10 Good

Jovany

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with your basic needs. Great price. Would have like to have a small refrigerator in room, and staff working the upstairs rooftop pool and bar.
Stayed 2 nights in Jul 2022

10/10 Excellent

Michaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience customer service was excellent. The apt was clean kept and spacious and quiet and pretty lavish I would definitely recommend and would absolutely return no complaints market nearby stores nearby bicycles in the hotel and the property is just gorgeous
Stayed 2 nights in Oct 2022

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, amazing friendly and helpful staff! Anything we needed we simply contacted the front desk and they were always so happy to help. Selene was so incredibly sweet and even offered to make reservations for us any time we wanted to go out for dinner, she gave us great recommendations and we are so grateful for Eve she did to make our stay PERFECT
Stayed 4 nights in Nov 2022

8/10 Good

Rosenda

Liked: Cleanliness, staff & service, property conditions & facilities
Property is Great, just too far from Center!
Stayed 1 night in Mar 2023

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and cool (I visited in August so this was very important). There’s no restaurant and not a lot within walking distance, that’s my only complaint.
Stayed 2 nights in Aug 2023

6/10 Okay

Martin

Liked: Cleanliness
This is not a hotel; this is more like an AIRBNB property. No staff available in front desk if you have an issue.
Stayed 1 night in Nov 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, highly recommend!

Have stayed at Azul a few other times, always great experiences including this last one with the exception of some guest from Argentina or South America that were loud and noisy, children running around inside hallways and parents did not control them. It would be nicer to put signs that read to be mindful of other guest that are also staying and to keep voice down. I understand we paid , they paid but hotels needs to make sure everything is satisfied. My daughter-in-Law had a terrible migraine that hearing all that did not hel!
Stayed 2 nights in Jul 2023

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Privacidad

Buen lugar privado para descansar alejado de los bares y peligros
Stayed 2 nights in Mar 2024

8/10 Good

Ernest

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Néstor Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Jan 2024

10/10 Excellent

Lluvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho, el personal es muy amable, el lugar es bonito, se descansa muy bien. Si bien está “lejos” del centro, en realidad no es tanto, si estás acostumbrado a caminar en 20 minutos llegas. En el hotel te prestan bicicletas y así puedes llegar a cualquier lado. Yo si me volvería a elegir este lugar
Stayed 2 nights in Feb 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Hector

Liked: Staff & service, amenities, property conditions & facilities
Las habitaciones en general están amplias. La limpieza no fue perfecta pero nada grabé. Al no tener staff 24/7 las 2 noches escuché muchos ruidos de otros huéspedes y realmente no había a quien reportar, fuera de mandar mensajes. Es fácil entrar y salir del hotel ya que hay claves de acceso. La persona en la recepción fue muy amable. Aldea zama es un gran laberinto y tienes que prestar atención a dónde vas ya que es fácil perderse. De noche no hay alumbrado público.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i love the rooms, kitchen area and access to the roof. Its was exactly as the pictures. The staff was very kind and they waited for us because we got lost and got to the hotel really late. I would definitely stay here next time. When i go with my family and friends. I really recommend.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant for a family of 4

Stayed 3 nights in Dec 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Bruno

Stayed 3 nights in Jul 2023

6/10 Okay

Pedro

Liked: Cleanliness, staff & service, amenities
No tiene elevador !!! Y si rentas el penthouse es un poco pesado subir y bajar maletas… Calles obscuras Muy amplio, limpio y agradable.
Stayed 2 nights in Apr 2023

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Superbe appartement très spacieux et très bien décoré..très bien équipé. Très propre. Nous étions 6 adultes..parfait. L’accueil est très agréable, on nous a gardé nos valises alors que nous avions rendu la chambre pour que nous puissions être tranquille toute la journée. Facile d’accès, très bien situé.

8/10 Good

Servane

Liked: Cleanliness, staff & service, property conditions & facilities
Literie très confortable, personnel très sympathique et souriant. Logement spacieux. Piscine un peu fraîche ! État des lieux un peu coquin au bout de 15 jours de location à 3 familles. Je recommande cet hôtel pour les familles avec enfants
Stayed 13 nights in Feb 2023