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Hotel Shibari Tulum - Restaurant & Cenote Club

4.5 star property
Adults-only Tulum hotel in Zona Hotelera with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, pillow-top beds, minibar, in-room safe
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
The price is AU$470
includes taxes & fees
3 Dec - 4 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Pillow-top bed
Ceiling fan
Premium bedding
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tsuri Jungle View Deluxe

Premium bedding, pillow-top beds, minibar, in-room safe

Tsuri Jungle View Deluxe

Highlights

Air conditioning
Smart TV
Separate bedroom
Pillow-top bed
Ceiling fan
Premium bedding
Rainfall showerhead
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

Highlights

Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Pillow-top bed
Ceiling fan
Premium bedding
Rainfall showerhead
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

Highlights

Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Pillow-top bed
Ceiling fan
Premium bedding
Rainfall showerhead
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

Highlights

Air conditioning
Smart TV
Separate bedroom
Pillow-top bed
Ceiling fan
Premium bedding
Rainfall showerhead
Hairdryer
  • 74 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suki Garden View Deluxe

Suki Garden View Deluxe | Balcony view

Suki Garden View Deluxe

Highlights

Air conditioning
Smart TV
Separate bedroom
Pillow-top bed
Ceiling fan
Premium bedding
Rainfall showerhead
Hairdryer
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, (312)
The price is AU$404
includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 4 min walk - 0.4 km
  • SFER IK - 4 min drive - 3.0 km
  • Tulum Mayan Ruins - 14 min drive - 9.9 km
  • Playa Paraiso - 17 min drive - 6.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬2 min walk
  • ‪Taboo Beach Club - ‬6 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Luxury hotel near Tulum Beach
Take advantage of a swim-up bar, a poolside bar and a terrace at Hotel Shibari Tulum - Restaurant & Cenote Club. Indulge in a sports massage, a body treatment and a body scrub at Kan Spa, the on-site spa. The on-site international cuisine restaurant, ATTA, offers breakfast, brunch and dinner. In addition to designer shops on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Beach towels, massage treatment rooms and a 24-hour front desk
  • Outdoor furniture, luggage storage and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 64 rooms boast comforts, such as premium bedding and wet bars, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 70-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per day
  • Service fee: USD 17 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number ICA1912108R8

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on 3 Dec 2024 start from AU$417.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Shibari Tulum - Restaurant & Cenote Club pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shibari Tulum - Restaurant & Cenote Club?

Self-parking is free at this property.

What time is check-in at Hotel Shibari Tulum - Restaurant & Cenote Club?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Shibari Tulum - Restaurant & Cenote Club?

Checkout is at noon.

Where is Hotel Shibari Tulum - Restaurant & Cenote Club located?

Located in Zona Hotelera, this luxury hotel is within 1 mile (2 km) of Ven a la Luz Sculpture and Tulum Beach. SFER IK and Sian Ka'an Biosphere Reserve are also within 3 miles (5 km).

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 160 reviews" "
Rating 8 - Good. 15 out of 160 reviews" "
Rating 6 - Okay. 8 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 3 out of 160 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Layne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 9 nights in Nov 2024

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general is very good but the process of check inn is very bad. I meen, is very bad for Mexicans m, you need to be a foreigner to be good treated. I strongly recomend the hotel and the area for young foreigners. If you are not in this group, do not try it, you will be very disappointed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shimy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ximena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay, the staff was amazing always nice and looking to accommodate our needs. The only think I didn't love is that the music in the common areas is quite loud. Other than that the hotel is beautiful.
Stayed 4 nights in Oct 2024

8/10 Good

Ivanovil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Mehrdod, Roswell

Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a gem with amazing staff that catered to all our needs. The room was just as in the pictures and the food and drinks were exceptional. Great hotel for our family and our teenage children and so close to amazing restaurants.
Stayed 5 nights in Jul 2024

10/10 Excellent

GIOVANNI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife really enjoyed this place ! It's walking distance to everything, the cenote was a great experience, the room super spacious and nice! .
Stayed 2 nights in Aug 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly, Weatogue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Levon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL HOTE, AMAZING STAF
Stayed 4 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with partner
Stayed 3 nights in Jul 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Fully recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ezmon

Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Stayed 4 nights in Jun 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have some problems with our room, although they did try their best to provide a good compensation.
Stayed 2 nights in Jun 2024

6/10 Okay

Babak

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It rained before our arrival and the cenote was not usable and closed. The pools were also under maintenance. We decided to change our hotel. The staff were extremely nice and helpful. We got refunded in full. As we didn't stay in the hotel, I cannot comment much on it other than saying the staff were very friendly and helpful.
Stayed 6 nights in Jun 2024

10/10 Excellent

Pia, NORTHRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel! Great staff and so clean!
Stayed 4 nights in Jun 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be whisked away into a mysterious world surrounded by nature, Shibari is your place.
Stayed 4 nights in May 2024

10/10 Excellent

Celia, Grand Prairie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel. The cenote is gorgeous. Breakfast was delicious. Loved my stay at this hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure to ask for goggles to get the full cenote experience. The beach is 2 minute walk and they have amazing partnership with nearby beach clubs where you can relax on beach chairs or a cabana for free. The town outside of the resort is SO COOL, clean, safe, and so fun! Shibari is right next to a police station with armed guards so you know it’s safe. THE FOOD IN TULUM, especially Shibari, was some of the best food I’ve ever eaten. Any review that says the music is too loud at Shibari, is just confusing to me. It’s completely silent and peaceful all morning and early afternoon, and then a DJ plays chill vibe type music for a few hours at the Cenote, which we absolutely loved as we hung, had drinks, and ate near the cenote. The rooms are pristine and they have complimentary turn down service multiple times per day. The air conditioning in the room was AMAZING and kept us cold during 98 degree nights! Be sure to take a free Yoga class as well, it is so relaxing. Cannot wait to come back!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Tania, redlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely amazing! Romantic, quiet, relaxing, beautiful. Staff was great. Room was awesome and had great amenities. We had breakfast at their restaurant twice and it was fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nothing short of amazing. My husband and I will definitely return very soon all staff were amazing. The stay was breathtaking!
Stayed 4 nights in Jun 2024

4/10 Poor

Sunshine

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Sooo disappointing!
Stayed 4 nights in Jun 2024