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"I got an upgrade to an amazing room."

"Yes the hotel may be a little worse for wear but it is very clean. The best feature by far is the friendly staff. So helpful. Same in the city, so friendly. Literally 5 minute walk from the train station to reception. "

"Overall a fab stay, would definitely use this hotel again, check in & car registration was faultless, requested a room not too far from reception as my partner has mobility issues this was done for us, room clean and very comfortable. Thankyou 10/10"

"Fab hotel, clean comfortable stylish rooms, great staff, friendly and helpful, location was excellent too! "

"We have stayed here a number of times, as our daughter goes to the Uni of Liverpool and it is near her accommodation. Brilliant that she can come and join us for breakfast too. We realise now that the first time we stayed we must have had an upgrade as the rooms since haven’t been as nice. It is of no consequence though and it is always our first choice. Lovely staff, lovely breakfast and nothing at all to fault. "

"Everyone was super friendly. Room and facility very clean. Neighborhood is walkable with many restaurants and things to do nearby. "

"Lovely hotel with so much character and stunning banqueting room"

"Excellent location - hotel is lovely- food at night time a tiny bit disappointing- our checkin qr code didn’t arrive but reception staff were very helpful getting us checked in "

"Very clean and friendly staff "