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"Amazing location, the staff is very friendly. Tons of amenities!"

"The JW Marriott Cusco was incredible! The staff were beyond hospitable and made us feel so welcome. The hotel is clean, quiet, safe, and beautifully designed. The restaurant food was outstanding, and the spa was one of the best I’ve experienced. Their activities were fun and well-organized, and they were always happy to accommodate special requests. The location is perfect—walkable, close to shops and attractions, and easy access to the airport. A truly unforgettable stay! "

"Very responsive staff, good breakfast. Historic property. I had a medical emergency during the night and staff called a wonderful doctor who treated me in my room within 10 minutes. "

"Really enjoyed our stay. Extremely friendly and kind staff. We had to leave very early in the morning and they prepared very nice to-go breakfast for us which included a variety of items. Very modern renovation and great condition. The room was very clean and cozy. Thank you so much to the guy that stayed there all day at the front desk welcoming us with kindness and hospitality in the morning and so patiently waiting for us to come back and open the door for us at night. We spread the words to all our friends and recommended this place to everyone around us who’s planning to travel to Cusco. Will definitely come back the next time we go as well!"

"The property is hidden from the Main Street but the ambience and service it provides is same as any top hotel chains. Rooms are quite spacious, clean, noise proof. Their breakfast has good collection and which includes ordering hot eggs and pancakes. "

"Loved the hotel. Very courteous staff. "

"This is an old palace, it feels like in old movies 1800’s, there are 2 big courts inside the property, one of them has outdoor restaurant and it is so beautiful, it feels so unique. Staff is wonderful, they help you with everything you could ask for"

"Loved our stay, but the room noise next to Kitchen was terrible! "

"Nice location that’s close to Plaza de Armas but not right on the plaza which helped it be a bit quieter. We had three separate stays in this hotel in between other activities. The first room we stayed in looked down into their outside dining area. It was a bit noisy in the mornings when breakfast started up. The walls were also somewhat thin and we could hear people clearly in the hallway. The other two rooms didn’t have this problem and were quieter. The property was very clean and the staff were all very friendly. They also stored our luggage for us while we went on a multi day trek. "